Exam 7: The Pre-Approach Planning Your Sales Call and Presentation
Exam 1: The Life,times,and Career of the Professional Salesperson90 Questions
Exam 2: Ethics First Then Customer Relationships86 Questions
Exam 3: The Psychology of Selling: Why People Buy95 Questions
Exam 4: Communication for Successful Selling: How to Build Relationships113 Questions
Exam 5: Sales Knowledge: Customers, products, technologies101 Questions
Exam 6: Prospecting : The Lifeblood of Selling72 Questions
Exam 7: The Pre-Approach Planning Your Sales Call and Presentation113 Questions
Exam 8: The Approach: Begin Your Presentation Strategically72 Questions
Exam 9: The Presentation: Elements of Effective Persuasion87 Questions
Exam 10: Objections Address Your Prospects Concerns84 Questions
Exam 11: Closing the Beginning of a New Relationship91 Questions
Exam 12: Follow-Up Maintain and Strengthen the Relationship61 Questions
Exam 13: Time,Territory,and Self-Management71 Questions
Exam 14: Retail, business, services, and Nonprofit Selling84 Questions
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Phyllis sells for a manufacturer of a line of forged steel gardening tools.What should she include in her marketing plan for a hardware store?
(Multiple Choice)
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Which of the following are NOT strong rationale for not including pricing details in your sales proposal that is likely to become a group sales presentation?
(Multiple Choice)
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The memorized sales presentation proceeds slowly through the sales presentation to the close.
(True/False)
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A salesperson's prospects go through several mental steps in deciding whether to buy or not to buy the product.Select these steps in their correct order.
(Multiple Choice)
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Jenny sells medical equipment like examination tables and dental chairs.She has been advised that she should contact the comptroller at the Hamilton Public Hospital because the hospital plans on building and equipping 150 medical and dental offices in its new health care complex.Jenny has not yet made the sales call because she hates to be pushy.Which of the following best describes Jenny's current behaviour?
(Multiple Choice)
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During the 'studying" phase in negotiations,it is a good idea to attempt to identify what other companies,products or services your prospect is considering.
(True/False)
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Which of the following statements about Team Selling is correct?
(Multiple Choice)
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In what kind of selling situation is interactive need-satisfaction selling most effective?
(Essay)
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Ardel has selected a selling technique in which she has more control over the amount of the conversation between buyer and seller more than with any other sales presentation method.What technique is Ardel using?
(Multiple Choice)
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A well-planned telephone call can be effective in securing an appointment with a prospect and save a great deal of time for both you and the prospect.Which of the following is/are critical steps in executing an effective sales call?
(Multiple Choice)
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Which type of presentation methods is most likely to be used in a transactional sales interaction?
(Multiple Choice)
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In the interactive need-satisfaction sales presentation,the first 50 to 60 percent of the conversation time (referred to as the need awareness phase)is devoted to allowing the prospect to discuss his needs.
(True/False)
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Bailey refuses to be coached and rebuffs advice given by her sales colleagues.In terms of call reluctance,Bailey would be considered:
(Multiple Choice)
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