Exam 10: Objections Address Your Prospects Concerns

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Salespeople should always be sensitive and aware of cultural differences when meeting potential clients.Which of the following is NOT an appropriate practice when negotiating with a business person from Beijing,China?

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You have been trying to sell your company's security system to a prospect and have faced an objection you simply cannot overcome - you tried but regretfully,you are 100% sure the prospect will not buy from you.What should you do in this scenario?

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Which of the following would you classify as two broad-categories of objections?

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Assume the prospect says,"I really like the ergonomic-design of the office furniture you are selling,but I need to ask my boss about it before I buy." According to the text,which of the following responses would NOT be an appropriate response for the salesperson to make?

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