Exam 10: Objections Address Your Prospects Concerns
Exam 1: The Life,times,and Career of the Professional Salesperson90 Questions
Exam 2: Ethics First Then Customer Relationships86 Questions
Exam 3: The Psychology of Selling: Why People Buy95 Questions
Exam 4: Communication for Successful Selling: How to Build Relationships113 Questions
Exam 5: Sales Knowledge: Customers, products, technologies101 Questions
Exam 6: Prospecting : The Lifeblood of Selling72 Questions
Exam 7: The Pre-Approach Planning Your Sales Call and Presentation113 Questions
Exam 8: The Approach: Begin Your Presentation Strategically72 Questions
Exam 9: The Presentation: Elements of Effective Persuasion87 Questions
Exam 10: Objections Address Your Prospects Concerns84 Questions
Exam 11: Closing the Beginning of a New Relationship91 Questions
Exam 12: Follow-Up Maintain and Strengthen the Relationship61 Questions
Exam 13: Time,Territory,and Self-Management71 Questions
Exam 14: Retail, business, services, and Nonprofit Selling84 Questions
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Salespeople should always be sensitive and aware of cultural differences when meeting potential clients.Which of the following is NOT an appropriate practice when negotiating with a business person from Beijing,China?
(Multiple Choice)
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You have been trying to sell your company's security system to a prospect and have faced an objection you simply cannot overcome - you tried but regretfully,you are 100% sure the prospect will not buy from you.What should you do in this scenario?
(Multiple Choice)
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Which of the following would you classify as two broad-categories of objections?
(Multiple Choice)
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Assume the prospect says,"I really like the ergonomic-design of the office furniture you are selling,but I need to ask my boss about it before I buy." According to the text,which of the following responses would NOT be an appropriate response for the salesperson to make?
(Multiple Choice)
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