Exam 10: Making It Stick - Doing Whats Right in a Competitive Market

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Which of the following is NOT an objective of departmental ethics training?

(Multiple Choice)
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With standards of behavior specified in the code of ethics,along with the punishment served for failing to follow those standards,an organization's ethics program can become widely accepted quickly.

(True/False)
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A company's commitment to ethical behavior impacts ______ of management and _____.

(Multiple Choice)
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The threat of punishment must be balanced with promised ______________ for successful behavior.

(Short Answer)
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Discuss the difference between reactive and proactive ethical policies.

(Essay)
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According to the Ethics and Compliance Officers Association survey,79% document that a CEOs chief responsibility is the management of program documentation.

(True/False)
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Typically,it is difficult for the code of ethics to become taken for granted,so other business issues normally do not to take priority over the code.

(True/False)
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A code of ethics is a guide for employees that covers every possible event.

(True/False)
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For an ethical culture to be ___________________,it has to persist within the operational policies of the organization long after public scandal or the latest management buzzword.

(Short Answer)
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Discuss what each department of the organization can do to support the organization's published code of ethics.

(Essay)
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The real test of any company's ethics policy comes when one of your employees is presented with a potentially unethical situation.

(True/False)
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When a company develops a clear sign of what its stands for as an ethical organization,it has developed ____________________ ethical policies.

(Short Answer)
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What steps can be taken to create an ethical culture that is sustainable?

(Essay)
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The threat of punishment must be ______.

(Multiple Choice)
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In order to build a reputation of trust and commitment to customers,a company should seldom share the message of doing the right thing for all of its stakeholders with some of its stakeholders outside the company.

(True/False)
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Any organization's commitment to ethical performance must be watched constantly.

(True/False)
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For an ethical culture to be _____,it has to persist within the operational policies of the organization long after public scandal or the latest management buzzword.

(Multiple Choice)
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Discuss the qualities of transparency.

(Essay)
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The hiring of an ethics officer represents a formal commitment to the management and leadership of an organization's ethics program.

(True/False)
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The increased attention of corporate scandals has provided only positive results.

(True/False)
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