Exam 3: Creating and Managing Supplier Relationship

Supplier relationship management (SRM):

According to the text,the goal of a good performance evaluation system is to provide metrics that are:

The TCO as defined in the textbook adds "all costs associated with the acquisition,use,and maintenance of a good or service."?The TCO is then broken up into three major cost categories.List the three cost categories,provide a definition of each,and then provide two examples of each of the three types of costs.

Companies consider outsourcing more and more parts when it becomes increasingly more difficult to:

The Buyer Company buys their supplies from Company X that presently has a supplier score of 85.0.They are now considering buying from Company Y.Based on supplier score should they buy from Company X or Company Y?Use the data below to calculate this supplier's score: Performance measure Rating Weight Quality 80 0.50 Delivery 90 0.20 Cost 90 0.20 Responsiveness 95 0.10

The benefits of implementing an effective supplier certification program include all of the following EXCEPT:

Supplier Development includes all EXCEPT which of the following?

When evaluating a supplier it is not possible to create performance metrics that measure delivery speed,quality related outcomes,environmental responsibility,and costs related to defects.

A SRM strategy refers to a situation wherein a supplier's employee is permanently housed in the purchasing department of the buyer's organization.

Which of the following is NOT important in developing a successful strategic alliance?

Provide a list of four ways companies can motivate their suppliers to improve.

Which third party certification was adopted by the European Union in 1992 that caused US suppliers wanting to stay competitive in European Union countries to get certified?