Question 1

Personality is at the center of the diversity wheel because it is the most important.

Accepted Answer

A) True 
 B)False  False

Question 2

The term used to refer to running the entire business via the Internet is

Accepted Answer

A) E-commerce 
B) B2B commerce 
C) E-business 
D) Social networking 
E) Web trading 
A) E-commerce 
B) B2B commerce 
C) E-business 
D) Social networking 
E) Web trading C

Question 3

To help the reader understand organizational behaviour, the authors use a:

Accepted Answer

A) story telling strategy 
B) theory-research-practice strategy 
C) example strategy 
D) research and application strategy 
E) theory and application strategy 
A) story telling strategy 
B) theory-research-practice strategy 
C) example strategy 
D) research and application strategy 
E) theory and application strategy B

Question 4

The definition of e-business is buying and selling goods and services over the Internet.

Accepted Answer

A) True 
 B)False

Question 5

The process of working with and through others to achieve organizational objectives effectively, efficiently, and ethically is referred to as

Accepted Answer

A) organizational behaviour 
B) leadership 
C) membership 
D) teams 
E) management 
A) organizational behaviour 
B) leadership 
C) membership 
D) teams 
E) management

Question 6

The extension of business operations to markets around the globe refers to:

Accepted Answer

A) partnerships with non-traditional groups 
B) workforce diversity 
C) employment equity 
D) globalization 
E) developmental practices 
A) partnerships with non-traditional groups 
B) workforce diversity 
C) employment equity 
D) globalization 
E) developmental practices

Question 7

Which of the following is an outdated, Theory X assumption about people at work?

Accepted Answer

A) The typical employee can learn to accept and seek responsibility. 
B) Work is a natural activity, just like play or rest. 
C) Coercion or threats are necessary before employees will work. 
D) The typical member of the general population has imagination and creativity. 
E) People are capable of self-direction. 
A) The typical employee can learn to accept and seek responsibility. 
B) Work is a natural activity, just like play or rest. 
C) Coercion or threats are necessary before employees will work. 
D) The typical member of the general population has imagination and creativity. 
E) People are capable of self-direction.

Question 8

Explain the model of organizational behavior, considering the role of (a) behavioural science contributions, (b) inputs, (c) the 3-part system, and (d) outputs.

Accepted Answer

Refer to t

Question 9

Theory Y assumes individuals are pessimistic and negative.

Accepted Answer

A) True 
 B)False

Question 10

Employment equity is legislation intended to remove barriers and promote equity among four groups, which does not include:

Accepted Answer

A) women 
B) homeless people 
C) visible minorities 
D) aboriginal people 
E) persons with disabilities 
A) women 
B) homeless people 
C) visible minorities 
D) aboriginal people 
E) persons with disabilities

Question 11

Which response characterizes the 21st century manager?

Accepted Answer

A) periodic learning 
B) limited input for individual decisions 
C) multidirectional communication pattern 
D) command-and-control management 
E) monocultural orientation 
A) periodic learning 
B) limited input for individual decisions 
C) multidirectional communication pattern 
D) command-and-control management 
E) monocultural orientation

Question 12

Which of the following is/are significant landmarks in the evolution of understanding and managing people in the work place?

Accepted Answer

A) the total quality management movement 
B) the human relations movement 
C) total quality management and human relations movement 
D) the managers approach to organizational behaviour 
E) theory z 
A) the total quality management movement 
B) the human relations movement 
C) total quality management and human relations movement 
D) the managers approach to organizational behaviour 
E) theory z

Question 13

Management is the process of working with and through others to achieve organizational objectives effectively, efficiently, and ethically.Considering this definition, explain why the characteristics of future managers are important to achieving organizational goals.

Accepted Answer

Refer to T

Question 14

The glass ceiling represents an invisible barrier that blocks certain workers from advancing to top management.

Accepted Answer

A) True 
 B)False

Question 15

An effective manager will encourage participation, upward communication, and suggestions.

Accepted Answer

A) True 
 B)False

Question 16

The approach using management tools and techniques in a situationally appropriate manner is referred to as

Accepted Answer

A) one-best way approach 
B) contingency approach 
C) total quality management approach 
D) Deming approach 
E) E-business approach 
A) one-best way approach 
B) contingency approach 
C) total quality management approach 
D) Deming approach 
E) E-business approach

Question 17

With the evolution of the 21st century managers, participative leaders are replacing command and control leaders.

Accepted Answer

A) True 
 B)False

Question 18

E-business and e-commerce are different names for the same concept-trading on the Internet.

Accepted Answer

A) True 
 B)False

Question 19

Diversity management is not required in a contemporary organization as a 'melting pot' approach is used by organizations of today.

Accepted Answer

A) True 
 B)False

Question 20

With respect to diversity management, accountability practices are related to manager's responsibilities to keep track of a unit's budget.

Accepted Answer

A) True 
 B)False

Personality is at the center of the diversity wheel because it is the most important.

The term used to refer to running the entire business via the Internet is

To help the reader understand organizational behaviour, the authors use a:

The definition of e-business is buying and selling goods and services over the Internet.

The process of working with and through others to achieve organizational objectives effectively, efficiently, and ethically is referred to as

The extension of business operations to markets around the globe refers to:

Which of the following is an outdated, Theory X assumption about people at work?

Explain the model of organizational behavior, considering the role of (a) behavioural science contributions, (b) inputs, (c) the 3-part system, and (d) outputs.

Theory Y assumes individuals are pessimistic and negative.

Employment equity is legislation intended to remove barriers and promote equity among four groups, which does not include:

Which response characterizes the 21^st century manager?

Which of the following is/are significant landmarks in the evolution of understanding and managing people in the work place?

Management is the process of working with and through others to achieve organizational objectives effectively, efficiently, and ethically.Considering this definition, explain why the characteristics of future managers are important to achieving organizational goals.

The glass ceiling represents an invisible barrier that blocks certain workers from advancing to top management.

An effective manager will encourage participation, upward communication, and suggestions.

The approach using management tools and techniques in a situationally appropriate manner is referred to as

With the evolution of the 21^st century managers, participative leaders are replacing command and control leaders.

E-business and e-commerce are different names for the same concept-trading on the Internet.

Diversity management is not required in a contemporary organization as a 'melting pot' approach is used by organizations of today.

With respect to diversity management, accountability practices are related to manager's responsibilities to keep track of a unit's budget.

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Employee Motivation

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 1: Introduction to the Field of Organizational Behavior

Personality is at the center of the diversity wheel because it is the most important.

The term used to refer to running the entire business via the Internet is

To help the reader understand organizational behaviour, the authors use a:

The definition of e-business is buying and selling goods and services over the Internet.

The process of working with and through others to achieve organizational objectives effectively, efficiently, and ethically is referred to as

The extension of business operations to markets around the globe refers to:

Which of the following is an outdated, Theory X assumption about people at work?

Explain the model of organizational behavior, considering the role of (a) behavioural science contributions, (b) inputs, (c) the 3-part system, and (d) outputs.

Theory Y assumes individuals are pessimistic and negative.

Employment equity is legislation intended to remove barriers and promote equity among four groups, which does not include:

Which response characterizes the 21st century manager?

Which of the following is/are significant landmarks in the evolution of understanding and managing people in the work place?

Management is the process of working with and through others to achieve organizational objectives effectively, efficiently, and ethically.Considering this definition, explain why the characteristics of future managers are important to achieving organizational goals.

The glass ceiling represents an invisible barrier that blocks certain workers from advancing to top management.

An effective manager will encourage participation, upward communication, and suggestions.

The approach using management tools and techniques in a situationally appropriate manner is referred to as

With the evolution of the 21st century managers, participative leaders are replacing command and control leaders.

E-business and e-commerce are different names for the same concept-trading on the Internet.

Diversity management is not required in a contemporary organization as a 'melting pot' approach is used by organizations of today.

With respect to diversity management, accountability practices are related to manager's responsibilities to keep track of a unit's budget.

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Employee Motivation

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Which response characterizes the 21^st century manager?

With the evolution of the 21^st century managers, participative leaders are replacing command and control leaders.