Question 1

Obtaining influence through threatened or actual punishment is

Accepted Answer

A) reward power 
B) legitimate power 
C) coercive power 
D) expert power 
E) referent power 
A) reward power 
B) legitimate power 
C) coercive power 
D) expert power 
E) referent power C

Question 2

The rational model of decision making uses a six-step sequence.The third step is:

Accepted Answer

A) identify the problem 
B) formulate alternatives 
C) gather related information 
D) select the best alternative 
E) implement the solution 
A) identify the problem 
B) formulate alternatives 
C) gather related information 
D) select the best alternative 
E) implement the solution B

Question 3

Influence technique(s) is/are

Accepted Answer

A) rational persuasion 
B) inspirational appeals 
C) consultation 
D) ingratiation 
E) all of the responses are correct 
A) rational persuasion 
B) inspirational appeals 
C) consultation 
D) ingratiation 
E) all of the responses are correct E

Question 4

An exciting trend in today's organizations, which centers on giving employees authority and responsibility over tasks that were once held by their superiors is called?

Accepted Answer

A) task identify 
B) participative power 
C) motivation 
D) empowerment 
E) authority base 
A) task identify 
B) participative power 
C) motivation 
D) empowerment 
E) authority base

Question 5

Threats of punishment and actual punishment give individuals ________ power.

Accepted Answer

A) reward 
B) coercive 
C) expert 
D) legitimate 
E) social 
A) reward 
B) coercive 
C) expert 
D) legitimate 
E) social

Question 6

Referent power is also called

Accepted Answer

A) authority 
B) socialized power 
C) charisma 
D) compliance 
E) ultimate power 
A) authority 
B) socialized power 
C) charisma 
D) compliance 
E) ultimate power

Question 7

An influencing tactic is a threat or pressure to do something.

Accepted Answer

A) True 
 B)False

Question 8

In the evolution of power, participation means that

Accepted Answer

A) the manager/leader imposes decisions 
B) the manager/leader consults followers 
C) the manager/leader and followers jointly make decisions 
D) the followers are granted authority to made decisions 
E) the followers consult the manager to make decisions 
A) the manager/leader imposes decisions 
B) the manager/leader consults followers 
C) the manager/leader and followers jointly make decisions 
D) the followers are granted authority to made decisions 
E) the followers consult the manager to make decisions

Question 9

Groups are beneficial to the decision making process if they can provide additional information to increase the quality of the decision.

Accepted Answer

A) True 
 B)False

Question 10

An analytical decision making style has a higher tolerance for ambiguity.

Accepted Answer

A) True 
 B)False

Question 11

Political maneuvering is triggered by uncertainty.Common source(s) of uncertainty is/are

Accepted Answer

A) weak group competition 
B) certainty as the cause of change 
C) unclear objectives and vague performance measures 
D) high turnover 
E) job dissatisfaction 
A) weak group competition 
B) certainty as the cause of change 
C) unclear objectives and vague performance measures 
D) high turnover 
E) job dissatisfaction

Question 12

The tendency to base decisions on information readily available in memory is called

Accepted Answer

A) bounded reality 
B) availability heuristic 
C) representative heuristic 
D) judgmental heuristic 
E) reality heuristic 
A) bounded reality 
B) availability heuristic 
C) representative heuristic 
D) judgmental heuristic 
E) reality heuristic

Question 13

The bounded rationality model's focus is on how decisions

Accepted Answer

A) should be made 
B) should not be made 
C) follow a logical process 
D) escalate 
E) are actually made 
A) should be made 
B) should not be made 
C) follow a logical process 
D) escalate 
E) are actually made

Question 14

The Delphi technique is a group process that

Accepted Answer

A) helps groups work together in a structured group meeting 
B) uses software to encrypt ideas 
C) anonymously generates ideas or judgments from physically dispersed experts 
D) is very useful in face-to-face meetings 
E) brings participants together to talk through their differences 
A) helps groups work together in a structured group meeting 
B) uses software to encrypt ideas 
C) anonymously generates ideas or judgments from physically dispersed experts 
D) is very useful in face-to-face meetings 
E) brings participants together to talk through their differences

Question 15

Obtaining influence through knowledge or information is

Accepted Answer

A) reward power 
B) legitimate power 
C) coercive power 
D) expert power 
E) referent power 
A) reward power 
B) legitimate power 
C) coercive power 
D) expert power 
E) referent power

Question 16

The ability to influence others to develop a dependent relationship is the definition of

Accepted Answer

A) influence 
B) social power 
C) reward power 
D) position power 
E) power 
A) influence 
B) social power 
C) reward power 
D) position power 
E) power

Question 17

Which of the following is NOT an advantage of group decision-making?

Accepted Answer

A) greater pool of knowledge 
B) social pressure 
C) greater comprehension 
D) increased acceptance 
E) training ground 
A) greater pool of knowledge 
B) social pressure 
C) greater comprehension 
D) increased acceptance 
E) training ground

Question 18

Which of the following is NOT a power base created by French and Raven?

Accepted Answer

A) reward 
B) legitimate 
C) social 
D) expert 
E) referent 
A) reward 
B) legitimate 
C) social 
D) expert 
E) referent

Question 19

Empowerment is also referred to as participative management and open-book management.The core component of empowerment is

Accepted Answer

A) taking power from one person in the organization and giving it to another employee 
B) a win-lose relationship since managers pass their responsibilities onto employees 
C) a lose-win relationship because the more power you give away, the more you have 
D) progressively pushing decision-making authority throughout the organization at all levels 
E) a lose-lose relationship because managers lose power and employees have more responsibilities 
A) taking power from one person in the organization and giving it to another employee 
B) a win-lose relationship since managers pass their responsibilities onto employees 
C) a lose-win relationship because the more power you give away, the more you have 
D) progressively pushing decision-making authority throughout the organization at all levels 
E) a lose-lose relationship because managers lose power and employees have more responsibilities

Question 20

Empowerment is an extension of socialized power.

Accepted Answer

A) True 
 B)False

Obtaining influence through threatened or actual punishment is

The rational model of decision making uses a six-step sequence.The third step is:

Influence technique(s) is/are

An exciting trend in today's organizations, which centers on giving employees authority and responsibility over tasks that were once held by their superiors is called?

Threats of punishment and actual punishment give individuals ________ power.

Referent power is also called

An influencing tactic is a threat or pressure to do something.

In the evolution of power, participation means that

Groups are beneficial to the decision making process if they can provide additional information to increase the quality of the decision.

An analytical decision making style has a higher tolerance for ambiguity.

Political maneuvering is triggered by uncertainty.Common source(s) of uncertainty is/are

The tendency to base decisions on information readily available in memory is called

The bounded rationality model's focus is on how decisions

The Delphi technique is a group process that

Obtaining influence through knowledge or information is

The ability to influence others to develop a dependent relationship is the definition of

Which of the following is NOT an advantage of group decision-making?

Which of the following is NOT a power base created by French and Raven?

Empowerment is also referred to as participative management and open-book management.The core component of empowerment is

Empowerment is an extension of socialized power.

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Employee Motivation

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 9: Power and Influence in the Workplace

Obtaining influence through threatened or actual punishment is

The rational model of decision making uses a six-step sequence.The third step is:

Influence technique(s) is/are

An exciting trend in today's organizations, which centers on giving employees authority and responsibility over tasks that were once held by their superiors is called?

Threats of punishment and actual punishment give individuals ________ power.

Referent power is also called

An influencing tactic is a threat or pressure to do something.

In the evolution of power, participation means that

Groups are beneficial to the decision making process if they can provide additional information to increase the quality of the decision.

An analytical decision making style has a higher tolerance for ambiguity.

Political maneuvering is triggered by uncertainty.Common source(s) of uncertainty is/are

The tendency to base decisions on information readily available in memory is called

The bounded rationality model's focus is on how decisions

The Delphi technique is a group process that

Obtaining influence through knowledge or information is

The ability to influence others to develop a dependent relationship is the definition of

Which of the following is NOT an advantage of group decision-making?

Which of the following is NOT a power base created by French and Raven?

Empowerment is also referred to as participative management and open-book management.The core component of empowerment is

Empowerment is an extension of socialized power.

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Employee Motivation

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters