Exam 3: Organizational Commitment

Continuance commitment exists when there's a profit associated with staying and a cost associated with leaving.

"_____ contracts" are based on a narrow set of specific monetary obligations.

Employees falling under the category of "stars" possess low levels of organizational commitment but high levels of task performance and are motivated to achieve work goals for themselves,not necessarily for their company.

The factors that increase normative commitment include:

_____ reflects the tendency to arrive at work late,or leave work early.

Differentiate between the erosion model and the social influence model.

Organizational commitment is the desire on the part of an employee to remain a member of the organization.

Jess,Frank,and Ted are coworkers at Crossroad Inc.Having worked at CI for five years now,the three are discussing their career one day during lunch break when they heard Mary just quit and decided to work for a competitor.Frank remarks that it is not worthwhile for him to leave like Mary because he is so close to getting his big promotion.He has put in the time and hard work for this promotion.If he left for another company,he will not likely get this opportunity again.Ted replies to Frank that for him,it's the CI's relaxed atmosphere and his best friends at CI that keeps him working there.When they asked Jess about how he felt,Jess indicates that Mary had no bonds to CI.She was relatively new and had not invested any time at CI."For me," Jess says,"CI gave me an opportunity and invested so much in mentoring me,preparing me for the position,and showing me the ropes to success.There is no way that I can desert them by leaving for another company." Ted is exhibiting:

The social influence model of withdrawal behavior suggests that employees with fewer bonds will be most likely to quit the organization.

When employees engage in _____,they use work time and resources to complete something other than their job duties,such as assignments for another job.

Organizational commitment should increase the likelihood that an individual will respond to a negative work event with voice or loyalty.

Which of the following terms refers to the work and nonwork forces that bind us to our current employer?

The progression model of withdrawal argues that the various withdrawal behaviors negatively correlate with one another-that doing one means you're less likely to do another.The idea is that any form of withdrawal can compensate for,or neutralize,a sense of dissatisfaction,which makes the other forms unnecessary.

Miranda works for the United Bank at Madison.She feels over-worked and dislikes her job profile.But Miranda cannot quit because she needs the job to repay her education loan.

The three types of organizational commitment are continuance,normative,and affective.

Apathetics tend to respond to negative events with _____,because they lack the performance needed to be marketable and the commitment needed to engage in acts of citizenship.

The term "focus of commitment" refers to all of the following EXCEPT:

"Citizens" is one of the four types of employees based on the degree of organizational commitment and task performance."Citizens" are likely to respond to negative events with _____ because they may not have the credibility needed to inspire change but possess the desire to remain a member of the organization.

Which of the following is a "neglect" withdrawal behavior?

Mauve has been working as the creative head at Juno Designs for the past 10 years.Her growth at Juno has made her one of the finest designers in the field.Of late Mauve has been receiving several offers and inquiries from head hunters from other companies.Mauve feels that she should stay with Juno Designs because her retirement benefit increases during her later years of service as opposed to her initial years of service.This is an example of _____ commitment.