Question 1

Restructuring always involves flattening the organizational hierarchy and downsizing the work force.

Accepted Answer

A) True 
 B)False

Question 2

To a large degree,any organization's tasks are a function of its

Accepted Answer

A) market area. 
B) labor supply. 
C) supervisors. 
D) strategy. 
E) compensation plan. 
A) market area. 
B) labor supply. 
C) supervisors. 
D) strategy. 
E) compensation plan.

Question 3

The term used to describe how people learn an organization's culture and way of behaving in the organization is

Accepted Answer

A) organizational structure. 
B) organizational development. 
C) organizational design. 
D) organizational behavior. 
E) organizational socialization. 
A) organizational structure. 
B) organizational development. 
C) organizational design. 
D) organizational behavior. 
E) organizational socialization.

Question 4

A hospital examines its processes closely and then changes them radically to become more patient-centered.Among the changes are new ways of doing tasks and new groupings of workers.This is an example of

Accepted Answer

A) restructuring. 
B) reengineering. 
C) total quality management (TQM). 
D) benchmarking. 
E) downsizing. 
A) restructuring. 
B) reengineering. 
C) total quality management (TQM). 
D) benchmarking. 
E) downsizing.

Question 5

A typical matrix organizational structure is

Accepted Answer

A) flat and decentralized. 
B) flat and centralized. 
C) tall and decentralized. 
D) tall and centralized. 
E) none of these choices. 
A) flat and decentralized. 
B) flat and centralized. 
C) tall and decentralized. 
D) tall and centralized. 
E) none of these choices.

Question 6

When companies become too tall and the chain of command too long,strategic managers tend to lose control over the hierarchy and,subsequently,their strategies.

Accepted Answer

A) True 
 B)False

Question 7

When a company engages in restructuring,it may be necessary to

Accepted Answer

A) increase the size of the work force. 
B) increase the number of organizational levels. 
C) lay off employees. 
D) add to the operating costs. 
E) none of these choices. 
A) increase the size of the work force. 
B) increase the number of organizational levels. 
C) lay off employees. 
D) add to the operating costs. 
E) none of these choices.

Question 8

An important purpose of control systems is to motivate employees to work toward increasing efficiency,quality,innovation,and responsiveness to customers.

Accepted Answer

A) True 
 B)False

Question 9

As a general principle,a company should always choose the hierarchal organization structure that has the

Accepted Answer

A) most levels of authority. 
B) fewest levels of authority. 
C) greatest number of people. 
D) least number of people. 
E) none of these choices. 
A) most levels of authority. 
B) fewest levels of authority. 
C) greatest number of people. 
D) least number of people. 
E) none of these choices.

Question 10

Which of the following actions would you expect to see in a company that is undergoing a reengineering?

Accepted Answer

A) Hiring more managers 
B) Hiring more workers 
C) Examining activities from a customer's point of view 
D) Investing more in product research and development (R&
D)  
E) Centralizing decision-making authority 
A) Hiring more managers 
B) Hiring more workers 
C) Examining activities from a customer's point of view 
D) Investing more in product research and development (R&
D)  
E) Centralizing decision-making authority

Question 11

Johnson & Johnson is organized into Consumer,Medical,and Pharmaceutical units to serve the needs of its different customer groups.Johnson & Johnson is using a market structure.

Accepted Answer

A) True 
 B)False

Question 12

The reward system affects the type of organizational culture that develops in a company.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following is not one of the advantages of a geographic structure?

Accepted Answer

A) Cost inefficiencies from issues of scope 
B) Responsiveness to the needs of regional customers 
C) Lower transportation costs 
D) More coordination and control than a functional structure 
E) Centralization of key activities and functions that allow leveraging skills across regions 
A) Cost inefficiencies from issues of scope 
B) Responsiveness to the needs of regional customers 
C) Lower transportation costs 
D) More coordination and control than a functional structure 
E) Centralization of key activities and functions that allow leveraging skills across regions

Question 14

The specific collection of values,norms,beliefs,and attitudes shared by people and groups in a company is commonly referred to as

Accepted Answer

A) organizational fit. 
B) organizational culture. 
C) organizational development. 
D) organizational positioning. 
E) all of these choices. 
A) organizational fit. 
B) organizational culture. 
C) organizational development. 
D) organizational positioning. 
E) all of these choices.

Question 15

Matrix structures

Accepted Answer

A) have many hierarchical levels. 
B) are appropriate for companies with many low-skilled workers. 
C) group activities vertically by function and horizontally by product or project. 
D) are appropriate for a firm pursuing a low-cost strategy. 
E) have many hierarchical levels and two forms of horizontal differentiation. 
A) have many hierarchical levels. 
B) are appropriate for companies with many low-skilled workers. 
C) group activities vertically by function and horizontally by product or project. 
D) are appropriate for a firm pursuing a low-cost strategy. 
E) have many hierarchical levels and two forms of horizontal differentiation.

Question 16

A cost-leadership strategy would be most effective with

Accepted Answer

A) output controls. 
B) personal controls. 
C) behavioral controls. 
D) cultural controls. 
E) no controls. 
A) output controls. 
B) personal controls. 
C) behavioral controls. 
D) cultural controls. 
E) no controls.

Question 17

Control systems can help managers evaluate how efficiently they are producing goods and services.

Accepted Answer

A) True 
 B)False

Question 18

Organizations strive to control employees' behavior by linking ____ systems to their control systems.

Accepted Answer

A) computer 
B) disincentive 
C) reporting 
D) administrative 
E) reward 
A) computer 
B) disincentive 
C) reporting 
D) administrative 
E) reward

Question 19

Which of the following structures requires centralization of value chain support activities?

Accepted Answer

A) The product structure 
B) The product team structure 
C) The matrix structure 
D) The product and product team structures 
E) The matrix and product team structures 
A) The product structure 
B) The product team structure 
C) The matrix structure 
D) The product and product team structures 
E) The matrix and product team structures

Question 20

If a firm finds that its functional structure is becoming too awkward as the firm grows in size and complexity,the firm can turn to

Accepted Answer

A) a simple structure. 
B) downsizing. 
C) reengineering. 
D) restructuring. 
E) outsourcing. 
A) a simple structure. 
B) downsizing. 
C) reengineering. 
D) restructuring. 
E) outsourcing.

Restructuring always involves flattening the organizational hierarchy and downsizing the work force.

To a large degree,any organization's tasks are a function of its

The term used to describe how people learn an organization's culture and way of behaving in the organization is

A hospital examines its processes closely and then changes them radically to become more patient-centered.Among the changes are new ways of doing tasks and new groupings of workers.This is an example of

A typical matrix organizational structure is

When companies become too tall and the chain of command too long,strategic managers tend to lose control over the hierarchy and,subsequently,their strategies.

When a company engages in restructuring,it may be necessary to

An important purpose of control systems is to motivate employees to work toward increasing efficiency,quality,innovation,and responsiveness to customers.

As a general principle,a company should always choose the hierarchal organization structure that has the

Which of the following actions would you expect to see in a company that is undergoing a reengineering?

Johnson & Johnson is organized into Consumer,Medical,and Pharmaceutical units to serve the needs of its different customer groups.Johnson & Johnson is using a market structure.

The reward system affects the type of organizational culture that develops in a company.

Which of the following is not one of the advantages of a geographic structure?

The specific collection of values,norms,beliefs,and attitudes shared by people and groups in a company is commonly referred to as

Matrix structures

A cost-leadership strategy would be most effective with

Control systems can help managers evaluate how efficiently they are producing goods and services.

Organizations strive to control employees' behavior by linking ____ systems to their control systems.

Which of the following structures requires centralization of value chain support activities?

If a firm finds that its functional structure is becoming too awkward as the firm grows in size and complexity,the firm can turn to

Strategic Leadership: Managing the Strategy-Making Process for Competitive Advantage

External Analysis: The Identification of Opportunities and Threats

Internal Analysis: Distinctive Competencies, Competitive Advantage, and Profitability

Building Competitive Advantage Through Functional-Level Strategy

Building Competitive Advantage Through Business-Level Strategy

Business-Level Strategy and the Industry Environment

Strategy and Technology

Strategy in the Global Environment

Corporate-Level Strategy: Horizontal Integration, Vertical Integration, and Strategic Outsourcing

Corporate-Level Strategy: Related and Unrelated Diversification

Corporate Performance, Governance, and Business Ethics

Implementing Strategy in Companies That Compete Across Industries and Countries

Filters

Exam 12: Implementing Strategy in Companies That Compete in a Single Industry

Restructuring always involves flattening the organizational hierarchy and downsizing the work force.

To a large degree,any organization's tasks are a function of its

The term used to describe how people learn an organization's culture and way of behaving in the organization is

A hospital examines its processes closely and then changes them radically to become more patient-centered.Among the changes are new ways of doing tasks and new groupings of workers.This is an example of

A typical matrix organizational structure is

When companies become too tall and the chain of command too long,strategic managers tend to lose control over the hierarchy and,subsequently,their strategies.

When a company engages in restructuring,it may be necessary to

An important purpose of control systems is to motivate employees to work toward increasing efficiency,quality,innovation,and responsiveness to customers.

As a general principle,a company should always choose the hierarchal organization structure that has the

Which of the following actions would you expect to see in a company that is undergoing a reengineering?

Johnson & Johnson is organized into Consumer,Medical,and Pharmaceutical units to serve the needs of its different customer groups.Johnson & Johnson is using a market structure.

The reward system affects the type of organizational culture that develops in a company.

Which of the following is not one of the advantages of a geographic structure?

The specific collection of values,norms,beliefs,and attitudes shared by people and groups in a company is commonly referred to as

Matrix structures

A cost-leadership strategy would be most effective with

Control systems can help managers evaluate how efficiently they are producing goods and services.

Organizations strive to control employees' behavior by linking ____ systems to their control systems.

Which of the following structures requires centralization of value chain support activities?

If a firm finds that its functional structure is becoming too awkward as the firm grows in size and complexity,the firm can turn to

Strategic Leadership: Managing the Strategy-Making Process for Competitive Advantage

External Analysis: The Identification of Opportunities and Threats

Internal Analysis: Distinctive Competencies, Competitive Advantage, and Profitability

Building Competitive Advantage Through Functional-Level Strategy

Building Competitive Advantage Through Business-Level Strategy

Business-Level Strategy and the Industry Environment

Strategy and Technology

Strategy in the Global Environment

Corporate-Level Strategy: Horizontal Integration, Vertical Integration, and Strategic Outsourcing

Corporate-Level Strategy: Related and Unrelated Diversification

Corporate Performance, Governance, and Business Ethics

Implementing Strategy in Companies That Compete Across Industries and Countries

Filters