Exam 10: Groups, Teams, and Their Leadership

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Geographically dispersed teams are more commonly referred to as

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D

Define group norms and their function.

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Norms are the informal rules groups adopt to regulate and regularize group members' behaviors.Although norms are only infrequently written down or openly discussed,they nonetheless often have a powerful and consistent influence on behavior.

Using instruments such as the Campbell Interest and Skills Survey to select personnel may help a team's effort level from an individual perspective.

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These are the sets of expected behaviors associated with particular jobs or positions.

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List two benefits and two costs of increasing group size.

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The mere opportunity to communicate electronically is sufficient to ensure teamwork.

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Leaders with a large span of control tend to display more consideration and use more personal approaches when influencing followers.

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Social contact is better satisfied by organizations than by groups.

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Task-oriented behavior is adequate for accomplishing long-term objectives.

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The four process measures of effectiveness are good leverage points for fixing a problem.

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List and briefly define the four stages of group development.

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Define group cohesion.List some of the problems if a group becomes too cohesive.

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Using the TLM,a leader can implement three functions to foster team leadership.Describe the three functions.

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According to Katzenbach and Smith,which of the following may be the most important single step in teamwork?

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Define a group.How is a group different from the organization as a whole?

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Receiving inconsistent signals about expected behavior from the same person as in,"I need this report back in five minutes and it had better be perfect",is called

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Receiving conflicting information from two or more people about their expectations for your work behavior reflects

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Norms can be imported from the organization existing outside the team.

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The sum of forces that attract members to a group,provide resistance to leaving it and motivate them to be active in it is called

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Define role conflict and describe at least three types of conflict.

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