Exam 10: Power and Influence in the Workplace

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Briefly describe the strategies of expert power that cope with uncertainty in organisations.

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One feature of influence is that it operates down the corporate hierarchy but not up or across that hierarchy.

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How we dress and the way we behave politely towards others represents a type of influence strategy.

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Organisational politics occurs when someone attempts to influence others for the purpose of promoting personal interests.

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A manager's legitimate power over subordinates exists when:

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Substitutability is:

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Which source of power can employees potentially have over their supervisors?

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Establishing a free flow of information and using effective change management practices help to minimise organisational politics.

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What is power? Explain the important features of power.

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Describe the sources of power in organisations.

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What types of power do people tend to gain through networking?

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Which of the following is one of the five main sources of power?

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Which of the following is the LEAST forceful influence tactic?

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Sources of power that originate from the power holder's own characteristics are:

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Employees in Australia and other low power distance countries are more likely to accept legitimate power than are employees in Mexico and other high power distance countries.

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The most appropriate influence strategy:

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Explain the statement: 'Power does not flow to unknown people in the organisation.'

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Ingratiation includes which of the following?

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Briefly state the three principles of building networks and identify one key benefit of having a network.

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How much power does the CEO of a large corporation really have? Identify the potential power bases and contingencies of any CEO with a team of ambitious executives in the background.

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