Question 1

In the creative process,insight:

Accepted Answer

A)  Produces a well-developed and tested solution to problems 
B)  Follows the verification stage 
C)  Almost always occurs at night,rarely during the daytime 
D)  None of the options listed here is correct 
A)  Produces a well-developed and tested solution to problems 
B)  Follows the verification stage 
C)  Almost always occurs at night,rarely during the daytime 
D)  None of the options listed here is correct

Question 2

A consumer products company wants more creativity in its research and development operations.The company has spent lots of money on creativity training sessions.These have helped somewhat,but the Vice President of this area believes that the fundamental conditions must be altered to allow more creativity.Describe three conditions (other than training)that this organisation should establish to increase the level of creativity in its research and development operations.For each condition,briefly explain how it might improve creativity.

Accepted Answer

This question asks students to identify

Question 3

Post-decisional justification causes decision makers to forget what decision they made.

Accepted Answer

A) True 
 B)False

Question 4

One reason why the problem identification stage is imperfect is that various stakeholders try to 'frame' the decision maker's view of the situation.

Accepted Answer

A) True 
 B)False

Question 5

Identify one problem associated with the rational choice paradigm.

Accepted Answer

One problem is that the model assumes pe

Question 6

Programmed decisions follow standard:

Accepted Answer

A)  Operating procedures 
B)  Marked procedures 
C)  Complex procedures 
D)  None of the options listed here is correct 
A)  Operating procedures 
B)  Marked procedures 
C)  Complex procedures 
D)  None of the options listed here is correct

Question 7

Which of these statements about information processing in decision making is FALSE?

Accepted Answer

A)  Decision makers typically look at alternatives at the same time rather than sequentially 
B)  Perceptual biases distort the selection and interpretation of information 
C)  Decision makers don't think through all of the possible alternatives and their outcomes 
D)  Decision makers engage in a limited search for and evaluation of alternatives 
A)  Decision makers typically look at alternatives at the same time rather than sequentially 
B)  Perceptual biases distort the selection and interpretation of information 
C)  Decision makers don't think through all of the possible alternatives and their outcomes 
D)  Decision makers engage in a limited search for and evaluation of alternatives

Question 8

How does the concept of heuristics help us to understand how non-conscious reasoning can bias our perception of probabilities about outcomes?

Accepted Answer

Estimation of probabilities is the 'expe

Question 9

A marketing specialist needed to find a new way of marketing the company's main product to clients.While watching a movie one evening,the marketing specialist saw a scene that gave her inspiration for a new marketing plan.According to the creative process model,the stage in this creative process after inspiration is:

Accepted Answer

A)  Preparation 
B)  Incubation 
C)  Verification 
D)  Insight 
A)  Preparation 
B)  Incubation 
C)  Verification 
D)  Insight

Question 10

During a meeting,senior executives of a consumer products company tackled the problem that they were late in detecting several consumer trends,such as the trend towards using see-through plastics in kitchenware.While trying to determine the source of this problem,one executive said: 'The main problem here is that we need to find a better industrial design firm to design our products.' Which of the following best describes the decision-making problem that this executive is exhibiting?

Accepted Answer

A)  The executive is engaging in escalation of commitment 
B)  The executive is acting as a devil's advocate when the situation calls for consensus 
C)  The executive is engaging in groupthink 
D)  The executive is defining the problem in terms of a solution 
A)  The executive is engaging in escalation of commitment 
B)  The executive is acting as a devil's advocate when the situation calls for consensus 
C)  The executive is engaging in groupthink 
D)  The executive is defining the problem in terms of a solution

Question 11

In decision making,creativity is used:

Accepted Answer

A)  To find problems 
B)  To identify alternatives 
C)  To implement solutions more effectively 
D)  To assist all stages of decision making 
A)  To find problems 
B)  To identify alternatives 
C)  To implement solutions more effectively 
D)  To assist all stages of decision making

Question 12

The first stage of the creative process is:

Accepted Answer

A)  Divergent thinking 
B)  Preparation 
C)  Experimentation 
D)  Insight 
A)  Divergent thinking 
B)  Preparation 
C)  Experimentation 
D)  Insight

Question 13

If a decision maker encounters the same problem several times,he or she can increasingly rely on non-programmed decision routines to solve the problem.

Accepted Answer

A) True 
 B)False

Question 14

Define scenario planning.

Accepted Answer

Scenario planning is a systema

Question 15

Creativity is related to both the characteristics of creative people and the situation in which they work.

Accepted Answer

A) True 
 B)False

Question 16

Employee involvement refers to the:

Accepted Answer

A)  Employee involving him or herself in each and every task 
B)  Degree to which the employee influences how their work is organised and executed 
C)  Benefits an employee receives for his or her involvement 
D)  All of the options listed here are correct 
A)  Employee involving him or herself in each and every task 
B)  Degree to which the employee influences how their work is organised and executed 
C)  Benefits an employee receives for his or her involvement 
D)  All of the options listed here are correct

Question 17

Intuition relies on which of the following?

Accepted Answer

A)  Escalation of commitment 
B)  Bounded rationality 
C)  Post-decisional justification 
D)  Tacit knowledge 
A)  Escalation of commitment 
B)  Bounded rationality 
C)  Post-decisional justification 
D)  Tacit knowledge

In the creative process,insight:

Post-decisional justification causes decision makers to forget what decision they made.

One reason why the problem identification stage is imperfect is that various stakeholders try to 'frame' the decision maker's view of the situation.

Identify one problem associated with the rational choice paradigm.

Programmed decisions follow standard:

Which of these statements about information processing in decision making is FALSE?

How does the concept of heuristics help us to understand how non-conscious reasoning can bias our perception of probabilities about outcomes?

In decision making,creativity is used:

The first stage of the creative process is:

If a decision maker encounters the same problem several times,he or she can increasingly rely on non-programmed decision routines to solve the problem.

Define scenario planning.

Creativity is related to both the characteristics of creative people and the situation in which they work.

Employee involvement refers to the:

Intuition relies on which of the following?

Introduction to the Field of Organisational Behaviour

Individual Behaviour, Personality and Values

Perceiving Ourselves and Others in Organisations

Workplace Emotions, Attitudes and Stress

Foundations of Employee Motivation

Applied Performance Practices

Team Dynamics

Communicating in Teams and Organisations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organisational Settings

Organisational Structure

Organisational Culture

Organisational Change

Filters

Exam 7: Decision Making and Creativity

In the creative process,insight:

Post-decisional justification causes decision makers to forget what decision they made.

One reason why the problem identification stage is imperfect is that various stakeholders try to 'frame' the decision maker's view of the situation.

Identify one problem associated with the rational choice paradigm.

Programmed decisions follow standard:

Which of these statements about information processing in decision making is FALSE?

How does the concept of heuristics help us to understand how non-conscious reasoning can bias our perception of probabilities about outcomes?

In decision making,creativity is used:

The first stage of the creative process is:

If a decision maker encounters the same problem several times,he or she can increasingly rely on non-programmed decision routines to solve the problem.

Define scenario planning.

Creativity is related to both the characteristics of creative people and the situation in which they work.

Employee involvement refers to the:

Intuition relies on which of the following?

Introduction to the Field of Organisational Behaviour

Individual Behaviour, Personality and Values

Perceiving Ourselves and Others in Organisations

Workplace Emotions, Attitudes and Stress

Foundations of Employee Motivation

Applied Performance Practices

Team Dynamics

Communicating in Teams and Organisations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organisational Settings

Organisational Structure

Organisational Culture

Organisational Change

Filters