Exam 11: Creating and Sustaining High-Performance Organizations

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Which one of the following terms refers to computations and calculations involved in reviewing and documenting HRM decisions and practices?

(Multiple Choice)
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An expert system is designed to recommend the same actions that a human expert would in a similar situation.

(True/False)
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In high-performance work systems,organizational structure promotes:

(Multiple Choice)
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Turnover initiated by an employer is called voluntary turnover.

(True/False)
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Which of the following is NOT a reason for failures associated with mergers and acquisitions?

(Multiple Choice)
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Engagement has both a(n)___________ and a(n)____________ component and is evidenced through employee behaviours.

(Multiple Choice)
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New HR applications of technology continue to be introduced.Some of these technologies that have been widely adopted are transaction processing,decision support systems,and expert systems.Demonstrate your understanding of each of these technologies.

(Essay)
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Which of the following is NOT a means to demonstrate corporate social responsibility?

(Multiple Choice)
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At work,do you have the opportunity to do what you do best every day? is a question in a popular employee satisfaction survey (Gallup's Twelve Questions).

(True/False)
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One of the most popular ways to empower employees is to design work so that it can be performed on an individual basis.

(True/False)
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Turnover initiated by employees (when the organization would prefer to keep them)is called:

(Multiple Choice)
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High-performance organizations need selection methods that concentrate exclusively on identifying technical skills like abilities to perform accounting and engineering tasks.

(True/False)
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The more socially and environmentally responsible a company is:

(Multiple Choice)
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What can organizations do to increase job satisfaction?

(Multiple Choice)
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An organization that supports lifelong learning by enabling all employees to acquire and share knowledge is known as a(n):

(Multiple Choice)
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What is the usual first step in a progressive discipline system?

(Multiple Choice)
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An official written warning is the usual first step in progressive discipline.

(True/False)
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Employee engagement refers to giving employees responsibility and authority to make decisions.

(True/False)
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A learning culture creates the conditions in which managers encourage flexibility and experimentation.

(True/False)
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All of the following costs are associated with involuntary turnover,EXCEPT:

(Multiple Choice)
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