Question 1

Most employee development occurs through:

Accepted Answer

A)  performance appraisals. 
B)  job experiences. 
C)  mentoring programs. 
D)  job enlargement. 
E)  None of the choices are correct. 
A)  performance appraisals. 
B)  job experiences. 
C)  mentoring programs. 
D)  job enlargement. 
E)  None of the choices are correct. B

Question 2

Identify and discuss at least four training activities characteristic of an effective training program that allow employees to learn best.Your response should identify training activities and one or more specific examples of how to provide each of the training activities you identified.

Accepted Answer

1.Communicate the learning objective.
• Demonstrate the performance expected.
• Give examples of questions to be answered.
2.Use distinctive,attention-getting messages.
• Emphasize key points.
• Use pictures,not just words.
3.Limit the content of training.
• Group lengthy material into chunks.
• Provide a visual image of the course material.
• Provide opportunities to repeat and practise material.
4.Guide trainees as they learn.
• Use words as reminders about sequence of activities.
• Use words and pictures to relate concepts to one another and to their context.
• Prompt trainees to evaluate whether they understand and are using effective tactics to learn the material.
5.Elaborate on the subject.
• Present the material in different contexts and settings.
• Relate new ideas to previously learned concepts.
• Practise in a variety of contexts and settings.
6.Provide memory cues.
• Suggest memory aids.
• Use familiar sounds or rhymes as memory cues.
7.Transfer course content to the workplace.
• Design the learning environment so that it has elements in common with the workplace.
• Require learners to develop action plans that apply training content to their jobs.
• Use words that link the course to the workplace.
8.Provide feedback about performance.
• Tell trainees how accurately and quickly they are performing their new skill.
• Show how trainees have met the objectives of the training.

Question 3

This type of training is designed to develop teamwork and leadership skills through challenging,structured outdoor activities.

Accepted Answer

A)  Behaviour modelling 
B)  Adventure learning 
C)  Experiential programs 
D)  Virtual reality 
E)  Business games 
A)  Behaviour modelling 
B)  Adventure learning 
C)  Experiential programs 
D)  Virtual reality 
E)  Business games B

Question 4

Women and other members of the employment equity groups are rare in the top level of management in Canadian corporations.

Accepted Answer

A) True 
 B)False

Question 5

Approaches to employee development fall into four broad categories: informal education,assessment,job experiences,and interpersonal relationships.

Accepted Answer

A) True 
 B)False

Question 6

Which one of the following statements about e-learning is FALSE?

Accepted Answer

A)  E-learning involves receiving training via the Internet or the organization's intranet. 
B)  E-learning uses electronic networks for delivering and sharing information. 
C)  Training programs may include links to other online information resources. 
D)  The e-learning system may also process enrolments,test and evaluate participants,and monitor progress. 
E)  All of these statements about e-learning are true. 
A)  E-learning involves receiving training via the Internet or the organization's intranet. 
B)  E-learning uses electronic networks for delivering and sharing information. 
C)  Training programs may include links to other online information resources. 
D)  The e-learning system may also process enrolments,test and evaluate participants,and monitor progress. 
E)  All of these statements about e-learning are true.

Question 7

Establishing objectives for the training program provides few benefits and can detract from the participants' learning experience.

Accepted Answer

A) True 
 B)False

Question 8

Two types of relationships used for employee development are mentoring and ___________.

Accepted Answer

A)  helping 
B)  learning 
C)  advising 
D)  coaching 
E)  supporting 
A)  helping 
B)  learning 
C)  advising 
D)  coaching 
E)  supporting

Question 9

Which of the following is NOT a way to help employees learn?

Accepted Answer

A)  Avoid relating new ideas to previously learned concepts. 
B)  Provide memory cues. 
C)  Provide opportunities to repeat and practise material. 
D)  Use pictures,not just words. 
E)  Practise in a variety of contexts and settings. 
A)  Avoid relating new ideas to previously learned concepts. 
B)  Provide memory cues. 
C)  Provide opportunities to repeat and practise material. 
D)  Use pictures,not just words. 
E)  Practise in a variety of contexts and settings.

Question 10

Which one of the following is NOT a step in the career management process?

Accepted Answer

A)  Data gathering 
B)  Feedback 
C)  Role modeling 
D)  Goal setting 
E)  Action planning 
A)  Data gathering 
B)  Feedback 
C)  Role modeling 
D)  Goal setting 
E)  Action planning

Question 11

The last step in the instructional design process involves choosing a training method.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following is NOT a factor that enhances employees' motivation to learn?

Accepted Answer

A)  See potential benefits from the training program. 
B)  Are aware of their need to learn. 
C)  Belief that they are able to learn. 
D)  Lack the basic skills needed for participation in the training program. 
E)  All of the choices are factors that contribute to employees' motivation to learn. 
A)  See potential benefits from the training program. 
B)  Are aware of their need to learn. 
C)  Belief that they are able to learn. 
D)  Lack the basic skills needed for participation in the training program. 
E)  All of the choices are factors that contribute to employees' motivation to learn.

Question 13

The difficulty level of reading materials is called:

Accepted Answer

A)  learning. 
B)  training. 
C)  readability. 
D)  literacy. 
E)  abstract evaluation. 
A)  learning. 
B)  training. 
C)  readability. 
D)  literacy. 
E)  abstract evaluation.

Question 14

The first step in the instructional design process is:

Accepted Answer

A)  evaluate results. 
B)  plan the training program. 
C)  select training methods. 
D)  ensure employees' readiness for training. 
E)  assess needs for training. 
A)  evaluate results. 
B)  plan the training program. 
C)  select training methods. 
D)  ensure employees' readiness for training. 
E)  assess needs for training.

Question 15

Readiness for training is a combination of:

Accepted Answer

A)  employee characteristics and positive work environment. 
B)  trainee characteristics and trainer characteristics. 
C)  situational constraints and social constraints. 
D)  social support and manager support. 
E)  task analysis and person analysis. 
A)  employee characteristics and positive work environment. 
B)  trainee characteristics and trainer characteristics. 
C)  situational constraints and social constraints. 
D)  social support and manager support. 
E)  task analysis and person analysis.

Question 16

When seeking an outside vendor for a training program,this document outlines the type of service needed,number of employees to be trained,type and number of references needed,date by which the training is to be completed,and the date by which the proposals should be received.

Accepted Answer

A)  Request for proposal (RFP) 
B)  Action plan (AP) 
C)  Request for training (RFT) 
D)  Call for contracts (CF
C)  
E)  Request for problem response (RFPR) 
A)  Request for proposal (RFP) 
B)  Action plan (AP) 
C)  Request for training (RFT) 
D)  Call for contracts (CF
C)  
E)  Request for problem response (RFPR)

Question 17

Team members are required to understand and practise each other's skills so they are prepared to step in and take another member's place in:

Accepted Answer

A)  action learning. 
B)  e-learning. 
C)  coordination training. 
D)  cross-training. 
E)  adventure learning. 
A)  action learning. 
B)  e-learning. 
C)  coordination training. 
D)  cross-training. 
E)  adventure learning.

Question 18

Which of the following is included in a needs assessment?

Accepted Answer

A)  Organization analysis 
B)  Person analysis 
C)  Task analysis 
D)  Competitive analysis 
E)  Organization analysis,"person analysis," and "task analysis" 
A)  Organization analysis 
B)  Person analysis 
C)  Task analysis 
D)  Competitive analysis 
E)  Organization analysis,"person analysis," and "task analysis"

Question 19

In this type of training,teams or work groups get an actual problem,work on solving it,commit to an action plan,and are accountable for carrying out the plan.

Accepted Answer

A)  Experiential learning 
B)  Self-directed learning 
C)  Action learning 
D)  Team training 
E)  Coordination training 
A)  Experiential learning 
B)  Self-directed learning 
C)  Action learning 
D)  Team training 
E)  Coordination training

Question 20

The lowest level of training evaluation involves measuring knowledge or skills gained by learners.

Accepted Answer

A) True 
 B)False

Most employee development occurs through:

Identify and discuss at least four training activities characteristic of an effective training program that allow employees to learn best.Your response should identify training activities and one or more specific examples of how to provide each of the training activities you identified.

This type of training is designed to develop teamwork and leadership skills through challenging,structured outdoor activities.

Women and other members of the employment equity groups are rare in the top level of management in Canadian corporations.

Approaches to employee development fall into four broad categories: informal education,assessment,job experiences,and interpersonal relationships.

Which one of the following statements about e-learning is FALSE?

Establishing objectives for the training program provides few benefits and can detract from the participants' learning experience.

Two types of relationships used for employee development are mentoring and ___________.

Which of the following is NOT a way to help employees learn?

Which one of the following is NOT a step in the career management process?

The last step in the instructional design process involves choosing a training method.

Which of the following is NOT a factor that enhances employees' motivation to learn?

The difficulty level of reading materials is called:

The first step in the instructional design process is:

Readiness for training is a combination of:

When seeking an outside vendor for a training program,this document outlines the type of service needed,number of employees to be trained,type and number of references needed,date by which the training is to be completed,and the date by which the proposals should be received.

Team members are required to understand and practise each other's skills so they are prepared to step in and take another member's place in:

Which of the following is included in a needs assessment?

In this type of training,teams or work groups get an actual problem,work on solving it,commit to an action plan,and are accountable for carrying out the plan.

The lowest level of training evaluation involves measuring knowledge or skills gained by learners.

Strategies, Trends and Challenges in Human Resource Management

The Legal Context for Hrm and Creating Safe Healthy Workplaces

Analyzing Work and Designing Jobs

Planning for and Recruiting Human Resources

Selecting Employees

Managing Employees Performance

Total Rewards

Collective Bargaining and Labour Relations

Managing Human Resources Globally

Creating and Sustaining High-Performance Organizations

Filters

Exam 6: Training, Learning, and Development

Most employee development occurs through:

Identify and discuss at least four training activities characteristic of an effective training program that allow employees to learn best.Your response should identify training activities and one or more specific examples of how to provide each of the training activities you identified.

This type of training is designed to develop teamwork and leadership skills through challenging,structured outdoor activities.

Women and other members of the employment equity groups are rare in the top level of management in Canadian corporations.

Approaches to employee development fall into four broad categories: informal education,assessment,job experiences,and interpersonal relationships.

Which one of the following statements about e-learning is FALSE?

Establishing objectives for the training program provides few benefits and can detract from the participants' learning experience.

Two types of relationships used for employee development are mentoring and ___________.

Which of the following is NOT a way to help employees learn?

Which one of the following is NOT a step in the career management process?

The last step in the instructional design process involves choosing a training method.

Which of the following is NOT a factor that enhances employees' motivation to learn?

The difficulty level of reading materials is called:

The first step in the instructional design process is:

Readiness for training is a combination of:

When seeking an outside vendor for a training program,this document outlines the type of service needed,number of employees to be trained,type and number of references needed,date by which the training is to be completed,and the date by which the proposals should be received.

Team members are required to understand and practise each other's skills so they are prepared to step in and take another member's place in:

Which of the following is included in a needs assessment?

In this type of training,teams or work groups get an actual problem,work on solving it,commit to an action plan,and are accountable for carrying out the plan.

The lowest level of training evaluation involves measuring knowledge or skills gained by learners.

Strategies, Trends and Challenges in Human Resource Management

The Legal Context for Hrm and Creating Safe Healthy Workplaces

Analyzing Work and Designing Jobs

Planning for and Recruiting Human Resources

Selecting Employees

Managing Employees Performance

Total Rewards

Collective Bargaining and Labour Relations

Managing Human Resources Globally

Creating and Sustaining High-Performance Organizations

Filters