Question 1

What is the standard feature of a modern HRIS which stores data in distinct files or fields that can be linked by common elements?

Accepted Answer

A)  Use of expert systems. 
B)  Use of transaction processing. 
C)  Use of relational databases. 
D)  Use of expert systems,"use of transaction processing," and "use of relational databases." 
E)  Both "use of expert systems" and "use of transaction processing." 
A)  Use of expert systems. 
B)  Use of transaction processing. 
C)  Use of relational databases. 
D)  Use of expert systems,"use of transaction processing," and "use of relational databases." 
E)  Both "use of expert systems" and "use of transaction processing." C

Question 2

Decision support systems are:

Accepted Answer

A)  computer software systems designed to help managers solve problems by showing how results vary when the manager alters assumptions or data. 
B)  computations and calculations used to review and document human resources decisions and practices. 
C)  systems that incorporate the decision rules used by people who are considered to have expertise in a certain area. 
D)  the set of topics on which a human resource information system collects and maintains information. 
E)  using equipment and information processing to perform activities that had been performed by people. 
A)  computer software systems designed to help managers solve problems by showing how results vary when the manager alters assumptions or data. 
B)  computations and calculations used to review and document human resources decisions and practices. 
C)  systems that incorporate the decision rules used by people who are considered to have expertise in a certain area. 
D)  the set of topics on which a human resource information system collects and maintains information. 
E)  using equipment and information processing to perform activities that had been performed by people. A

Question 3

How do organizations measure employee satisfaction and engagement? How are the results used and what advice do you have for organizations in regard to measuring employee satisfaction and engagement?

Accepted Answer

Usually,a survey is used to measure employee satisfaction and engagement.The organization's human resource strategy should include a systematic ongoing program of employee surveys to allow the monitoring of trends and to prevent voluntary turnover.These ongoing surveys also allow the organization to measure whether new policies improve job satisfaction and engagement.
Comparisons can also be made between departments and groups to identify successful practices and to other firms in the organization's industry.
Because conducting surveys raises employee expectations,organizations must take the process seriously and be prepared to act on the results.The organization can use an established scale or develop its own scale if it wants to get feedback on aspects of work specific to the organization.

Question 4

Corporate social responsibility is focused on concerns that improve society resulting in reduced profitability and economic returns.

Accepted Answer

A) True 
 B)False

Question 5

Identify and briefly describe the two types of employee turnover.What are the costs associated with each type of employee turnover?

Accepted Answer

The two types of employee turnover are:

Question 6

Creating a formal discipline process is a primary responsibility of:

Accepted Answer

A)  the human resource department. 
B)  supervisors and line managers. 
C)  employees (unions). 
D)  the government. 
E)  All of the choices are correct. 
A)  the human resource department. 
B)  supervisors and line managers. 
C)  employees (unions). 
D)  the government. 
E)  All of the choices are correct.

Question 7

While high-performance work systems may reduce employee turnover and increase customer satisfaction,they have little impact on outcomes such as efficiency and productivity.

Accepted Answer

A) True 
 B)False

Question 8

You wish to test a range of assumptions about the availability of a certain skill in the labour market by looking at the impact of the assumptions on the success of different recruiting plans.Which one of the following systems would you use?

Accepted Answer

A)  Decision support system 
B)  Expert system 
C)  E-HRM system 
D)  Human Resource Information System 
E)  Transactional processing system 
A)  Decision support system 
B)  Expert system 
C)  E-HRM system 
D)  Human Resource Information System 
E)  Transactional processing system

Question 9

Identify four ways that organizations demonstrate corporate social responsibility.

Accepted Answer

The textbook identified four ways that o

Question 10

Which of the following is NOT an example of E-HRM?

Accepted Answer

A)  Employer goes online to retrieve information posted by job applicants. 
B)  Job applicant completes an online test and the results are transmitted to the employer. 
C)  Online survey of employee satisfaction or engagement. 
D)  Employees and managers update performance goals and results online. 
E)  All of the choices are examples of E-HRM. 
A)  Employer goes online to retrieve information posted by job applicants. 
B)  Job applicant completes an online test and the results are transmitted to the employer. 
C)  Online survey of employee satisfaction or engagement. 
D)  Employees and managers update performance goals and results online. 
E)  All of the choices are examples of E-HRM.

Question 11

According to research,organizations that introduce integrated high-performance work practices usually experience increases in productivity and long-term financial performance.

Accepted Answer

A) True 
 B)False

Question 12

People's perception of __________ justice will be enhanced when the following are used: consistent procedures,avoidance of bias,accurate information,a way to correct mistakes,all interests are represented,and ethical standards.

Accepted Answer

A)  outcome 
B)  procedural 
C)  interactional 
D)  social 
E)  temporary 
A)  outcome 
B)  procedural 
C)  interactional 
D)  social 
E)  temporary

Question 13

Job withdrawal is characterized by behaviours where an employee tries to avoid the work situation:

Accepted Answer

A)  physically. 
B)  mentally. 
C)  emotionally. 
D)  physically,"mentally," and "emotionally." 
E)  only "mentally," and "emotionally." 
A)  physically. 
B)  mentally. 
C)  emotionally. 
D)  physically,"mentally," and "emotionally." 
E)  only "mentally," and "emotionally."

Question 14

In high-performance work systems,task design:

Accepted Answer

A)  makes jobs narrow in scope and responsibility. 
B)  makes jobs high in task significance but low in autonomy. 
C)  makes jobs efficient. 
D)  encourages high quality results. 
E)  both "makes jobs efficient" and "encourages high quality results." 
A)  makes jobs narrow in scope and responsibility. 
B)  makes jobs high in task significance but low in autonomy. 
C)  makes jobs efficient. 
D)  encourages high quality results. 
E)  both "makes jobs efficient" and "encourages high quality results."

Question 15

A high-performance work system:

Accepted Answer

A)  consists of a group of exceptional employees whose productivity is enhanced by collaboration in the workplace. 
B)  is a combination of people,technology,and organizational structure that makes full use of resources and opportunities in achieving their organizations' goals. 
C)  is a computer software system designed to help managers solve problems by showing how results vary when the manager alters assumptions or data. 
D)  is a system used to collect,record,store,analyze,and retrieve data concerning an organization's human resources. 
E)  All of the choices are correct. 
A)  consists of a group of exceptional employees whose productivity is enhanced by collaboration in the workplace. 
B)  is a combination of people,technology,and organizational structure that makes full use of resources and opportunities in achieving their organizations' goals. 
C)  is a computer software system designed to help managers solve problems by showing how results vary when the manager alters assumptions or data. 
D)  is a system used to collect,record,store,analyze,and retrieve data concerning an organization's human resources. 
E)  All of the choices are correct.

Question 16

A meeting of a departing employee with the employee's supervisor and/or human resource specialist to discuss the employee's reasons for leaving is called a(n):

Accepted Answer

A)  stay interview. 
B)  survey. 
C)  exit interview. 
D)  retention bonus. 
E)  None of the choices are correct. 
A)  stay interview. 
B)  survey. 
C)  exit interview. 
D)  retention bonus. 
E)  None of the choices are correct.

Question 17

In conjunction with your flexible benefits plan,you wish to provide employees with professional advice on how to best allocate their benefit dollars.You should establish a(n):

Accepted Answer

A)  decision support system. 
B)  expert system. 
C)  E-HRM system. 
D)  transactional processing system. 
E)  transnational HR system. 
A)  decision support system. 
B)  expert system. 
C)  E-HRM system. 
D)  transactional processing system. 
E)  transnational HR system.

Question 18

A computer system that incorporates the decision rules used by people who are considered to have expertise in a certain area is a(n):

Accepted Answer

A)  decision support system. 
B)  expert system. 
C)  E-HRM system. 
D)  transactional processing system. 
E)  Human Resource Information System. 
A)  decision support system. 
B)  expert system. 
C)  E-HRM system. 
D)  transactional processing system. 
E)  Human Resource Information System.

Question 19

The audit approach to evaluating HR effectiveness focuses on reviewing the various outcomes of the HR functions.

Accepted Answer

A) True 
 B)False

Question 20

An exit interview is a meeting with an employee to explore his or her thoughts and feelings about the job and to uncover issues in the effort to prevent that employee from becoming disgruntled.

Accepted Answer

A) True 
 B)False

What is the standard feature of a modern HRIS which stores data in distinct files or fields that can be linked by common elements?

Decision support systems are:

How do organizations measure employee satisfaction and engagement? How are the results used and what advice do you have for organizations in regard to measuring employee satisfaction and engagement?

Corporate social responsibility is focused on concerns that improve society resulting in reduced profitability and economic returns.

Identify and briefly describe the two types of employee turnover.What are the costs associated with each type of employee turnover?

Creating a formal discipline process is a primary responsibility of:

While high-performance work systems may reduce employee turnover and increase customer satisfaction,they have little impact on outcomes such as efficiency and productivity.

You wish to test a range of assumptions about the availability of a certain skill in the labour market by looking at the impact of the assumptions on the success of different recruiting plans.Which one of the following systems would you use?

Identify four ways that organizations demonstrate corporate social responsibility.

Which of the following is NOT an example of E-HRM?

According to research,organizations that introduce integrated high-performance work practices usually experience increases in productivity and long-term financial performance.

People's perception of __________ justice will be enhanced when the following are used: consistent procedures,avoidance of bias,accurate information,a way to correct mistakes,all interests are represented,and ethical standards.

Job withdrawal is characterized by behaviours where an employee tries to avoid the work situation:

In high-performance work systems,task design:

A high-performance work system:

A meeting of a departing employee with the employee's supervisor and/or human resource specialist to discuss the employee's reasons for leaving is called a(n):

In conjunction with your flexible benefits plan,you wish to provide employees with professional advice on how to best allocate their benefit dollars.You should establish a(n):

A computer system that incorporates the decision rules used by people who are considered to have expertise in a certain area is a(n):

The audit approach to evaluating HR effectiveness focuses on reviewing the various outcomes of the HR functions.

An exit interview is a meeting with an employee to explore his or her thoughts and feelings about the job and to uncover issues in the effort to prevent that employee from becoming disgruntled.

Strategies, Trends and Challenges in Human Resource Management

The Legal Context for Hrm and Creating Safe Healthy Workplaces

Analyzing Work and Designing Jobs

Planning for and Recruiting Human Resources

Selecting Employees

Training, Learning, and Development

Managing Employees Performance

Total Rewards

Collective Bargaining and Labour Relations

Managing Human Resources Globally

Filters

Exam 11: Creating and Sustaining High-Performance Organizations

What is the standard feature of a modern HRIS which stores data in distinct files or fields that can be linked by common elements?

Decision support systems are:

How do organizations measure employee satisfaction and engagement? How are the results used and what advice do you have for organizations in regard to measuring employee satisfaction and engagement?

Corporate social responsibility is focused on concerns that improve society resulting in reduced profitability and economic returns.

Identify and briefly describe the two types of employee turnover.What are the costs associated with each type of employee turnover?

Creating a formal discipline process is a primary responsibility of:

While high-performance work systems may reduce employee turnover and increase customer satisfaction,they have little impact on outcomes such as efficiency and productivity.

You wish to test a range of assumptions about the availability of a certain skill in the labour market by looking at the impact of the assumptions on the success of different recruiting plans.Which one of the following systems would you use?

Identify four ways that organizations demonstrate corporate social responsibility.

Which of the following is NOT an example of E-HRM?

According to research,organizations that introduce integrated high-performance work practices usually experience increases in productivity and long-term financial performance.

People's perception of __________ justice will be enhanced when the following are used: consistent procedures,avoidance of bias,accurate information,a way to correct mistakes,all interests are represented,and ethical standards.

Job withdrawal is characterized by behaviours where an employee tries to avoid the work situation:

In high-performance work systems,task design:

A high-performance work system:

A meeting of a departing employee with the employee's supervisor and/or human resource specialist to discuss the employee's reasons for leaving is called a(n):

In conjunction with your flexible benefits plan,you wish to provide employees with professional advice on how to best allocate their benefit dollars.You should establish a(n):

A computer system that incorporates the decision rules used by people who are considered to have expertise in a certain area is a(n):

The audit approach to evaluating HR effectiveness focuses on reviewing the various outcomes of the HR functions.

An exit interview is a meeting with an employee to explore his or her thoughts and feelings about the job and to uncover issues in the effort to prevent that employee from becoming disgruntled.

Strategies, Trends and Challenges in Human Resource Management

The Legal Context for Hrm and Creating Safe Healthy Workplaces

Analyzing Work and Designing Jobs

Planning for and Recruiting Human Resources

Selecting Employees

Training, Learning, and Development

Managing Employees Performance

Total Rewards

Collective Bargaining and Labour Relations

Managing Human Resources Globally

Filters