Question 1

Collecting information and providing feedback to employees about their behavior is called _____.

Accepted Answer

A)  internship 
B)  job enlargement 
C)  assessment 
D)  job rotation 
E)  externship 
A)  internship 
B)  job enlargement 
C)  assessment 
D)  job rotation 
E)  externship

Question 2

What are the different kinds of formal educational programs that organizations may use to support employee development?

Accepted Answer

Organizations may support employee devel

Question 3

The four general approaches that companies use to develop employees include:

Accepted Answer

A)  formal education, assessment, job experiences, and interpersonal relationships. 
B)  job rotation, promotion, transfer, and job sharing. 
C)  psychological tests, assessment centers, Myers-Briggs Type Indicator, and performance feedback. 
D)  business games, formal courses, team building, and assessment. 
E)  TQM, Six Sigma, lean manufacturing, and quality function deployment. 
A)  formal education, assessment, job experiences, and interpersonal relationships. 
B)  job rotation, promotion, transfer, and job sharing. 
C)  psychological tests, assessment centers, Myers-Briggs Type Indicator, and performance feedback. 
D)  business games, formal courses, team building, and assessment. 
E)  TQM, Six Sigma, lean manufacturing, and quality function deployment.

Question 4

How do managers and peers develop employees through coaching?

Accepted Answer

A coach is a peer or manager who works w

Question 5

The 360-degree feedback process:

Accepted Answer

A)  involves rating the individual in terms of work-related behaviors. 
B)  does not lead to any improvement in performance. 
C)  breaks down formal communications about behaviors and skill ratings between employees and their internal and external customers. 
D)  gives results that can be easily interpreted by anyone. 
E)  demands very little time of the raters to complete the evaluations. 
A)  involves rating the individual in terms of work-related behaviors. 
B)  does not lead to any improvement in performance. 
C)  breaks down formal communications about behaviors and skill ratings between employees and their internal and external customers. 
D)  gives results that can be easily interpreted by anyone. 
E)  demands very little time of the raters to complete the evaluations.

Question 6

What is the function of the Myers-Briggs Type Indicator (MBTI)? What are the different areas of preferences described by MBTI?

Accepted Answer

The most popular psychological inventory

Question 7

Which of the following is a component of a basic career management system?

Accepted Answer

A)  Stress management 
B)  Goal setting 
C)  Externship 
D)  Team building 
E)  Workplace ethics 
A)  Stress management 
B)  Goal setting 
C)  Externship 
D)  Team building 
E)  Workplace ethics

Question 8

According to the Myers-Briggs Type Indicator,individuals with a Perceiving (P)preference:

Accepted Answer

A)  are conclusive and focused on goals. 
B)  are comfortable with changing a decision. 
C)  like deadlines. 
D)  focus more on possibilities and relationships among facts. 
E)  do not like surprises. 
A)  are conclusive and focused on goals. 
B)  are comfortable with changing a decision. 
C)  like deadlines. 
D)  focus more on possibilities and relationships among facts. 
E)  do not like surprises.

Question 9

Employees on sabbatical generally do not receive their salary or benefits.

Accepted Answer

A) True 
 B)False

Question 10

A move to a job with a similar level of responsibility within the same organization is called a(n):

Accepted Answer

A)  externship. 
B)  promotion. 
C)  downward move. 
D)  upward move. 
E)  lateral move. 
A)  externship. 
B)  promotion. 
C)  downward move. 
D)  upward move. 
E)  lateral move.

Question 11

The step in the career management process in which employees receive information about their skills and knowledge and where these assets fit into the organization's plans is called:

Accepted Answer

A)  self-assessment. 
B)  feedback. 
C)  goal setting. 
D)  action planning. 
E)  data gathering. 
A)  self-assessment. 
B)  feedback. 
C)  goal setting. 
D)  action planning. 
E)  data gathering.

Question 12

_____ is the process of identifying and tracking high-potential employees who will be able to fill top management positions when they become vacant.

Accepted Answer

A)  Acculturation 
B)  Leaderless group discussion 
C)  Benchmarking 
D)  Data gathering 
E)  Succession planning 
A)  Acculturation 
B)  Leaderless group discussion 
C)  Benchmarking 
D)  Data gathering 
E)  Succession planning

Question 13

Using job experiences for development assumes that:

Accepted Answer

A)  development occurs only when job demands involve obstacles. 
B)  development occurs only through promotions. 
C)  development is most likely to occur when employees experience high levels of negative stress in their jobs. 
D)  development is most likely to occur when employee's skills and experiences do not entirely match the skills required for the current job. 
E)  development is most likely to occur when the employee has the prerequisite skills to perform the job. 
A)  development occurs only when job demands involve obstacles. 
B)  development occurs only through promotions. 
C)  development is most likely to occur when employees experience high levels of negative stress in their jobs. 
D)  development is most likely to occur when employee's skills and experiences do not entirely match the skills required for the current job. 
E)  development is most likely to occur when the employee has the prerequisite skills to perform the job.

Question 14

Acting as a mentor gives managers:

Accepted Answer

A)  career support and sponsorship. 
B)  increased visibility among the organization's managers. 
C)  a chance to talk about their worries. 
D)  a chance to develop their interpersonal skills. 
E)  more chances of being promoted. 
A)  career support and sponsorship. 
B)  increased visibility among the organization's managers. 
C)  a chance to talk about their worries. 
D)  a chance to develop their interpersonal skills. 
E)  more chances of being promoted.

Question 15

In goal setting,it is the employee's responsibility to identify the goal and the method of determining his/her progress toward that goal.

Accepted Answer

A) True 
 B)False

Question 16

The outcome of action planning often takes the form of a career development plan.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following skills do managers demonstrate if they accomplish tasks through managing others?

Accepted Answer

A)  Compassion and sensitivity 
B)  Straightforwardness and composure 
C)  Team orientation 
D)  Decisiveness 
E)  Self-awareness 
A)  Compassion and sensitivity 
B)  Straightforwardness and composure 
C)  Team orientation 
D)  Decisiveness 
E)  Self-awareness

Question 18

An Individual Coaching for Effectiveness program is designed to:

Accepted Answer

A)  help managers with dysfunctional behaviors. 
B)  improve the technical skills of employees. 
C)  help prepare managers for overseas assignments. 
D)  reduce the effects of the glass ceiling. 
E)  attract and retain ambitious managerial employees. 
A)  help managers with dysfunctional behaviors. 
B)  improve the technical skills of employees. 
C)  help prepare managers for overseas assignments. 
D)  reduce the effects of the glass ceiling. 
E)  attract and retain ambitious managerial employees.

Question 19

Basic career management systems involve the four sequential steps of recruiting,relocation,reality check,and action planning.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following is true about succession planning?

Accepted Answer

A)  It ensures that middle management systematically reviews leadership talent in the company. 
B)  It provides a set of developmental experiences that managers must complete to be considered for top management positions. 
C)  All companies have a succession plan ready when they need one. 
D)  It identifies a specific replacement for each managerial position within the company. 
E)  It focuses on low-to-medium potential employees. 
A)  It ensures that middle management systematically reviews leadership talent in the company. 
B)  It provides a set of developmental experiences that managers must complete to be considered for top management positions. 
C)  All companies have a succession plan ready when they need one. 
D)  It identifies a specific replacement for each managerial position within the company. 
E)  It focuses on low-to-medium potential employees.

Collecting information and providing feedback to employees about their behavior is called _____.

What are the different kinds of formal educational programs that organizations may use to support employee development?

The four general approaches that companies use to develop employees include:

How do managers and peers develop employees through coaching?

The 360-degree feedback process:

What is the function of the Myers-Briggs Type Indicator (MBTI)? What are the different areas of preferences described by MBTI?

Which of the following is a component of a basic career management system?

According to the Myers-Briggs Type Indicator,individuals with a Perceiving (P)preference:

Employees on sabbatical generally do not receive their salary or benefits.

A move to a job with a similar level of responsibility within the same organization is called a(n):

The step in the career management process in which employees receive information about their skills and knowledge and where these assets fit into the organization's plans is called:

_____ is the process of identifying and tracking high-potential employees who will be able to fill top management positions when they become vacant.

Using job experiences for development assumes that:

Acting as a mentor gives managers:

In goal setting,it is the employee's responsibility to identify the goal and the method of determining his/her progress toward that goal.

The outcome of action planning often takes the form of a career development plan.

Which of the following skills do managers demonstrate if they accomplish tasks through managing others?

An Individual Coaching for Effectiveness program is designed to:

Basic career management systems involve the four sequential steps of recruiting,relocation,reality check,and action planning.

Which of the following is true about succession planning?

Managing Human Resources

Trends in Human Resource Management

Providing Equal Employment Opportunity and a Safe Workplace

Analyzing Work and Designing Jobs

Planning for and Recruiting Human Resources

Selecting Employees and Placing Them in Jobs

Training Employees

Managing Employees Performance

Separating and Retaining Employees

Establishing a Pay Structure

Recognizing Employee Contributions With Pay

Providing Employee Benefits

Collective Bargaining and Labor Relations

Managing Human Resources Globally

Creating and Maintaining High-Performance Organizations

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Exam 9: Developing Employees for Future Success

Collecting information and providing feedback to employees about their behavior is called _____.

What are the different kinds of formal educational programs that organizations may use to support employee development?

The four general approaches that companies use to develop employees include:

How do managers and peers develop employees through coaching?

The 360-degree feedback process:

What is the function of the Myers-Briggs Type Indicator (MBTI)? What are the different areas of preferences described by MBTI?

Which of the following is a component of a basic career management system?

According to the Myers-Briggs Type Indicator,individuals with a Perceiving (P)preference:

Employees on sabbatical generally do not receive their salary or benefits.

A move to a job with a similar level of responsibility within the same organization is called a(n):

The step in the career management process in which employees receive information about their skills and knowledge and where these assets fit into the organization's plans is called:

_____ is the process of identifying and tracking high-potential employees who will be able to fill top management positions when they become vacant.

Using job experiences for development assumes that:

Acting as a mentor gives managers:

In goal setting,it is the employee's responsibility to identify the goal and the method of determining his/her progress toward that goal.

The outcome of action planning often takes the form of a career development plan.

Which of the following skills do managers demonstrate if they accomplish tasks through managing others?

An Individual Coaching for Effectiveness program is designed to:

Basic career management systems involve the four sequential steps of recruiting,relocation,reality check,and action planning.

Which of the following is true about succession planning?

Managing Human Resources

Trends in Human Resource Management

Providing Equal Employment Opportunity and a Safe Workplace

Analyzing Work and Designing Jobs

Planning for and Recruiting Human Resources

Selecting Employees and Placing Them in Jobs

Training Employees

Managing Employees Performance

Separating and Retaining Employees

Establishing a Pay Structure

Recognizing Employee Contributions With Pay

Providing Employee Benefits

Collective Bargaining and Labor Relations

Managing Human Resources Globally

Creating and Maintaining High-Performance Organizations

Filters