Exam 16: Performance Measurement and Compensation

In Step 2 of the designing accounting-based performance measures,managers ask,"Should performance reports be sent to top management daily,weekly,or monthly?"

Employee education and skill levels,employee satisfaction,employee turnover,hours of employee training,and availability of information systems,are measures of the ________.

One way to make a comparison of historical-cost-based ROIs more meaningful is to ________ HIMC's performance in U.S.dollars.

Companies never put the most skillful division managers in charge of the division producing the poorest economic return in an attempt to improve it.

Measuring and rewarding managers for achieving critical performance variables is an important driver of corporate performance.

Belief systems play to employees' ________,the desire to achieve self-satisfaction from good performance regardless of external rewards such as bonuses and promotion.

The managerial accountant at Premier Tacos International reported that operating income was earned evenly throughout 2012.The average exchange rate in Mexico was 11.9 pesos = $1 U.S.dollar and they have a total of 250,000,000 pesos. Required Compute the operating income from pesos to dollars.

Whole Foods Company owns rendering plants in Nome,Alaska,Brownsville,Texas,and Gurnee,IL.The following data was compiled by operational management. Required Compute the ROI at the Nome plant.

Which of the following are formal information systems that managers use to focus the company's attention and learning on key strategic issues?

Is it necessary for management to follow the steps for designing accounting-based performance measures in order?

Managers can use historical-cost ROIs to evaluate current performance by establishing ________ ROIs.

Operating a division in a/an ________ economy like Singapore is very different from navigating a closed economy such as Venezuela.

________ measures are those that are sensitive to or that change significantly with the manager's performance.

The Hobby Shop Company has outlets in Olympia,WA,Boise,ID,and Boston,MA.The gross book value of long-term assets at historical costs that the Olympia outlet holds is $1,600,000,the Boise outlets holds $2,400,000 and the Boston outlet holds $3,200,000.The construction cost index for all three outlets in 2012 was 190.The construction cost index the year that the Olympia outlet was built was 120,the year that the Boise outlet was built it was 160 and the year that the Boston outlet was built it was 170. Required Compute the gross book assets at current cost at the end of 2012 for the Olympia outlet,the Boise outlet,and the Boston outlet.

What are the disadvantages of benchmarking the performance of two managers responsible for running similar operations within a company?

Why would management at a hotel measure employee satisfaction annually,but measure quality of room service over much shorter time spans such as weekly?

Which of the following is an accounting measure of income minus a charge for required return on an accounting measure of investment?

In companies that use EVA as a performance measure,top management can evaluate operations on year-to-year changes in EVA,rather than on ________ measures of EVA.

The managerial accountant at Pepper Supreme International Burrito's reported operating income of 7,250,000 pesos and total assets of 35,000,000 pesos in 2012. Required Compute the ROI at the end of 2012 in pesos.

Which of the following is not true about boundary systems?