Question 1

Who is responsible for maintaining existing computer programs?

Accepted Answer

A) management 
B) system programmers 
C) systems analysts 
D) accountants 
A) management 
B) system programmers 
C) systems analysts 
D) accountants

Question 2

Describe the four primary objectives of a systems survey conducted during systems analysis.

Accepted Answer

Analyze existing operations,policies and

Question 3

Estimating benefits and expenditures to determine whether a proposed system would be beneficial is known as

Accepted Answer

A) the "best guess" model of benefit analysis. 
B) the "value added" benefit model. 
C) the capital budgeting model. 
D) the estimated benefits model. 
A) the "best guess" model of benefit analysis. 
B) the "value added" benefit model. 
C) the capital budgeting model. 
D) the estimated benefits model.

Question 4

Refer to the table below,which shows the results of payback,net present value,and internal rate of return analysis of four projects.Which is preferred by the payback criterion?

Accepted Answer

A) Project A 
B) Project B 
C) Project C 
D) Project D 
A) Project A 
B) Project B 
C) Project C 
D) Project D

Question 5

Significant system changes were implemented two months ago.The changes were well-planned,well-designed,thoroughly tested before and after conversion,and several employee training sessions were conducted.Still,the changes haven't resulted in any productivity increases,cost savings,or process improvements.Management is puzzled and needs to find out why the system isn't successful.The best action for management to take is

Accepted Answer

A) conduct face-to-face interviews with managers,key personnel,and randomly selected employees from each functional area impacted by the system changes in an attempt to discover why the changes aren't effective. 
B) make sure the system changes were well documented and review the documentation to see if perhaps some important feature or process was overlooked during the design phase. 
C) e-mail a series of questions to all employees,asking for input about further changes that would bring about the desired results. 
D) advise employees that consultants will be conducting observation sessions over the next two weeks to determine if employees have fully implemented changes and whether there is any evidence of resistance to the changes. 
A) conduct face-to-face interviews with managers,key personnel,and randomly selected employees from each functional area impacted by the system changes in an attempt to discover why the changes aren't effective. 
B) make sure the system changes were well documented and review the documentation to see if perhaps some important feature or process was overlooked during the design phase. 
C) e-mail a series of questions to all employees,asking for input about further changes that would bring about the desired results. 
D) advise employees that consultants will be conducting observation sessions over the next two weeks to determine if employees have fully implemented changes and whether there is any evidence of resistance to the changes.

Question 6

Who is responsible for preparing the specifications used to create or revise system programs?

Accepted Answer

A) management 
B) system programmers 
C) systems analysts 
D) accountants 
A) management 
B) system programmers 
C) systems analysts 
D) accountants

Question 7

A company that invests in a system in the hopes of improving product or service quality is attempting to use their information system to gain

Accepted Answer

A) a competitive advantage. 
B) improved business processes. 
C) productivity gains. 
D) better systems integration. 
A) a competitive advantage. 
B) improved business processes. 
C) productivity gains. 
D) better systems integration.

Question 8

What is the correct sequence of the phases in the systems development life cycle?

Accepted Answer

A) conceptual design,physical design,system analysis,implementation and conversion,and operations and maintenance 
B) operations and maintenance,conceptual design,system analysis,physical design,implementation and conversion 
C) system analysis,conceptual design,physical design,implementation and conversion,and operations and maintenance 
D) system analysis,physical design,conceptual design,and operations and maintenance,implementation and conversion 
A) conceptual design,physical design,system analysis,implementation and conversion,and operations and maintenance 
B) operations and maintenance,conceptual design,system analysis,physical design,implementation and conversion 
C) system analysis,conceptual design,physical design,implementation and conversion,and operations and maintenance 
D) system analysis,physical design,conceptual design,and operations and maintenance,implementation and conversion

Question 9

When would a company go through a systems development life cycle?

Accepted Answer

A) only when major changes are needed 
B) only when minor changes are needed 
C) anytime changes are needed 
D) Usually a company only goes through one complete systems development life cycle,after which the only phase that is repeated is the operations and maintenance phase. 
A) only when major changes are needed 
B) only when minor changes are needed 
C) anytime changes are needed 
D) Usually a company only goes through one complete systems development life cycle,after which the only phase that is repeated is the operations and maintenance phase.

Question 10

In which phase of the systems development life cycle are the broad needs of the users converted into detailed specifics that are coded and tested?

Accepted Answer

A) conceptual design 
B) implementation and conversion 
C) physical design 
D) systems analysis 
A) conceptual design 
B) implementation and conversion 
C) physical design 
D) systems analysis

Question 11

Which of the following activities is performed during the systems development life cycle?

Accepted Answer

A) assessing the ongoing feasibility of the project 
B) managing the behavioral reactions to change 
C) planning 
D) All of the above activities are performed during the life cycle. 
A) assessing the ongoing feasibility of the project 
B) managing the behavioral reactions to change 
C) planning 
D) All of the above activities are performed during the life cycle.

Question 12

Refer to the diagram below,where the numbers next to the arrows refer to the number of days required for completion of the corresponding activity.What is the critical path?

Accepted Answer

A) A-B-D-F 
B) A-C-E-F 
C) A-B-D-E-F 
D) A-C-B-D-F 
E) A-C-B-D-E-F 
A) A-B-D-F 
B) A-C-E-F 
C) A-B-D-E-F 
D) A-C-B-D-F 
E) A-C-B-D-E-F

Question 13

Approximately what percentage of software development projects are cancelled before they are ever completed?

Accepted Answer

A) 70% 
B) 30% 
C) 66% 
D) 54% 
A) 70% 
B) 30% 
C) 66% 
D) 54%

Question 14

The question of what the project should and should not accomplish is determined in what step of systems analysis?

Accepted Answer

A) feasibility study 
B) initial investigation 
C) systems analysis report 
D) systems survey 
A) feasibility study 
B) initial investigation 
C) systems analysis report 
D) systems survey

Question 15

In which systems analysis step do analysts conduct an extensive study of the present system to gain a thorough understanding of how it works?

Accepted Answer

A) feasibility study 
B) information needs and requirements 
C) systems analysis report 
D) systems survey 
A) feasibility study 
B) information needs and requirements 
C) systems analysis report 
D) systems survey

Question 16

A consideration of whether an organization's employees will use a new or revised system represents the ________ aspect of a feasibility study.

Accepted Answer

A) economic feasibility 
B) operational feasibility 
C) scheduling feasibility 
D) technical feasibility 
A) economic feasibility 
B) operational feasibility 
C) scheduling feasibility 
D) technical feasibility

Question 17

What report serves as a repository of data from which systems designers can draw information?

Accepted Answer

A) the executive steering committee report 
B) the initial investigation report 
C) the systems analysis report 
D) the systems survey report 
A) the executive steering committee report 
B) the initial investigation report 
C) the systems analysis report 
D) the systems survey report

Question 18

Identify the form of user resistance that occurs when the new system is blamed for any unpleasant occurrence.

Accepted Answer

A) passive-aggression 
B) proclivity 
C) procrastination 
D) projection 
A) passive-aggression 
B) proclivity 
C) procrastination 
D) projection

Question 19

The task of improving the efficiency of Crawford Insurance's accounting information system was given to a project development team.During the ________ step in the systems development life cycle,the team defined the procedures needed to back up and secure the new system's data.

Accepted Answer

A) operations and maintenance 
B) implementation and conversion 
C) physical design 
D) conceptual design 
A) operations and maintenance 
B) implementation and conversion 
C) physical design 
D) conceptual design

Question 20

Refer to the table below,which shows the results of payback,net present value,and internal rate of return analysis of four projects.Which is preferred by the internal rate of return criterion?

Accepted Answer

A) Project A 
B) Project B 
C) Project C 
D) Project D 
A) Project A 
B) Project B 
C) Project C 
D) Project D

Exam 20: Introduction to Systems Development and Systems Analysis

Who is responsible for maintaining existing computer programs?

Describe the four primary objectives of a systems survey conducted during systems analysis.

Estimating benefits and expenditures to determine whether a proposed system would be beneficial is known as

Refer to the table below,which shows the results of payback,net present value,and internal rate of return analysis of four projects.Which is preferred by the payback criterion?

Who is responsible for preparing the specifications used to create or revise system programs?

A company that invests in a system in the hopes of improving product or service quality is attempting to use their information system to gain

What is the correct sequence of the phases in the systems development life cycle?

When would a company go through a systems development life cycle?

In which phase of the systems development life cycle are the broad needs of the users converted into detailed specifics that are coded and tested?

Which of the following activities is performed during the systems development life cycle?

Refer to the diagram below,where the numbers next to the arrows refer to the number of days required for completion of the corresponding activity.What is the critical path?

Approximately what percentage of software development projects are cancelled before they are ever completed?

The question of what the project should and should not accomplish is determined in what step of systems analysis?

In which systems analysis step do analysts conduct an extensive study of the present system to gain a thorough understanding of how it works?

A consideration of whether an organization's employees will use a new or revised system represents the ________ aspect of a feasibility study.

What report serves as a repository of data from which systems designers can draw information?

Identify the form of user resistance that occurs when the new system is blamed for any unpleasant occurrence.

The task of improving the efficiency of Crawford Insurance's accounting information system was given to a project development team.During the ________ step in the systems development life cycle,the team defined the procedures needed to back up and secure the new system's data.

Refer to the table below,which shows the results of payback,net present value,and internal rate of return analysis of four projects.Which is preferred by the internal rate of return criterion?

Accounting Information Systems: an Overview

Overview of Transaction Processing and Enterprise Resource Planning Systems

Systems Documentation Techniques

Relational Databases

Computer Fraud

Computer Fraud and Abuse Techniques

Control and Accounting Information Systems

Controls for Information Security

Confidentiality and Privacy Controls

Processing Integrity and Availability Controls

Auditing Computer-Based Information Systems

The Revenue Cycle: Sales to Cash Collections

The Expenditure Cycle: Purchasing to Cash Disbursements

The Production Cycle

The Human Resources Management and Payroll Cycle

General Ledger and Reporting System

Database Design Using the Rea Data Model

Implementing an Rea Model in a Relational Database

Special Topics in Rea Modeling

Ais Development Strategies

Systems Design,implementation,and Operation

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