Exam 11: Queuing models
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Exam 11: Queuing models74 Questions
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In a nonpreemptive priority system,customers are served in the order in which they arrive in the queue
(True/False)
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Queueing models conventionally assume that the queue can hold an unlimited number of customers
(True/False)
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Most queueing models assume that the form of the probability distribution of interarrival times is an exponential distribution
(True/False)
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Priority :Average Arrival Rate (exponential interarrival times)
High : 3 per hour
Low : 5 per hour
Number of servers: 5
Service rate: 2 per hour (exponential service times)
-What is the average time in the system (in minutes)for a low priority item?
(Multiple Choice)
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If a manager increases the system utilization standard (assuming no change in the customer arrival rate)what happens to the customer waiting time?
(Multiple Choice)
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How many minutes does the average customer spend in the system?
(Multiple Choice)
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Priority :Average Arrival Rate (exponential interarrival times)
High : 3 per hour
Low : 5 per hour
Number of servers: 5
Service rate: 2 per hour (exponential service times)
-What is the average time in line (in minutes)for a low priority item?
(Multiple Choice)
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A queueing system has four crew with three members each The number of "servers" is:
(Multiple Choice)
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Priority :Average Arrival Rate (exponential interarrival times)
High : 3 per hour
Low : 5 per hour
Number of servers: 5
Service rate: 2 per hour (exponential service times)
-What is the overall arrival rate per hour?
(Multiple Choice)
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Queueing models enable finding an appropriate balance between the cost of service and the amount of waiting
(True/False)
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The standard deviation for the degenerative distribution equals zero
(True/False)
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Queue discipline refers to the willingness of customers to wait in line for service
(True/False)
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A multiple-server queueing system with an exponential arrival rate and service time has a mean arrival rate of 4 customers per hour and a mean service time of 18 minutes per customer The minimum number of servers required to keep the utilization factor under 1 is:
(Multiple Choice)
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A small popular restaurant at an interstate truck stop provides priority service to truckers.The restaurant has ten tables where customers may be seated.The service time averages 40 minutes once a party is seated.The customer arrival rate is 12 parties per hour,with the parties being equally divided between truckers and non-truckers.
-What is the approximate average time in minutes that non-truckers wait to be seated?
(Multiple Choice)
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The assumption of constant service times cannot be used with human servers because of the inevitable variability
(True/False)
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What is the approximate average time in minutes that truckers wait to be seated?
(Multiple Choice)
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The reason for using priorities is to decrease the waiting times for high-priority customers
(True/False)
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A queueing system is said to be in a "steady state" when customers arrive at a constant rate,that is,without any variability
(True/False)
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When designing a single-server queueing system,giving a relatively high utilization factor to the server ensures that the system is working efficiently
(True/False)
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