Exam 11: Queuing models
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Exam 11: Queuing models74 Questions
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The utilization factor is the ratio of the arrival rate to the service rate
(True/False)
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A small popular restaurant at an interstate truck stop provides priority service to truckers.The restaurant has ten tables where customers may be seated.The service time averages 40 minutes once a party is seated.The customer arrival rate is 12 parties per hour,with the parties being equally divided between truckers and non-truckers.
-On average,how many parties of truckers are waiting to be seated?
(Multiple Choice)
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Waiting lines occur even in systems that are less that 100% utilized because of variability in service rates and/or arrival rates
(True/False)
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There are 5 servers in a system with an arrival rate of 6 per hour and a service time of 20 minutes What is the system utilization?
(Multiple Choice)
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A single server queueing system has an average service time of 8 minutes and an average time between arrivals of 10 minutes The arrival rate is:
(Multiple Choice)
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A loading dock with two servers who work together as a team would be an example of a multiple-server system
(True/False)
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Priority :Average Arrival Rate (exponential interarrival times)
High : 3 per hour
Low : 5 per hour
Number of servers: 5
Service rate: 2 per hour (exponential service times)
-What is the system utilization factor?
(Multiple Choice)
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For a system that has a high utilization factor,decreasing the service rate will have only a negligible effect on customer waiting time
(True/False)
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Which of the following is not generally considered as a measure of performance in queueing analysis?
(Multiple Choice)
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Customers arrive at a video rental desk at the rate of one per minute (exponential interarrival times). Each server can handle 0.4 customers per minute (exponential service times).
-If there are 4 servers,what is the probability of three or fewer customers in the system?
(Multiple Choice)
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Priority :Average Arrival Rate (exponential interarrival times)
High : 3 per hour
Low : 5 per hour
Number of servers: 5
Service rate: 2 per hour (exponential service times)
-What is the average number of low priority items waiting in line for service?
(Multiple Choice)
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Choosing the number of servers in a system involves finding an appropriate trade-off between the cost of the servers and the amount of waiting
(True/False)
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Priority :Average Arrival Rate (exponential interarrival times)
High : 3 per hour
Low : 5 per hour
Number of servers: 5
Service rate: 2 per hour (exponential service times)
-What is the average number of high priority items waiting in line for service?
(Multiple Choice)
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