Exam 11: Performance Evaluation and the Balanced Scorecard

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Which of the following is a potential disadvantage of decentralization?

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Decentralization allows top management to hire workers with expert knowledge for each business unit.

(True/False)
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When calculating Economic Value Added (EVA),the weighted average cost of capital replaces the target Return on Investment (ROI)as the expected rate of return.

(True/False)
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The Beverage Division of Natural Foods Corporation had sales of $4,200,000 and operating income of $840,000 last year.The total assets of the Beverage Division were $1,680,000,while current liabilities were $360,000.Natural Foods Corporation's target rate of return is 9%,while its weighted average cost of capital is 7%.The effective tax rate for the company is 40%. -What is the Beverage Division's sales margin?

(Multiple Choice)
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Rickett Company has operating income of $180,000.Its return on investment (ROI)is 30%,while its target r ate of return is 12%.The total assets of Rickett Company would be closest to:

(Multiple Choice)
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Management by exception saves management time by dictating that managers pay attention to only unfavorable variances.

(True/False)
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Which of the following is a potential advantage of decentralization?

(Multiple Choice)
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The local McDonald's restaurant is likely to be considered to be an investment center.

(True/False)
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The taxation department for department store chain is likely to be classified as a(n):

(Multiple Choice)
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The Beverage Division of Natural Foods Corporation had sales of $4,200,000 and operating income of $840,000 last year.The total assets of the Beverage Division were $1,680,000,while current liabilities were $360,000.Natural Foods Corporation's target rate of return is 9%,while its weighted average cost of capital is 7%.The effective tax rate for the company is 40%. -What is the Beverage Division's capital turnover?

(Multiple Choice)
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The performance evaluation of cost centers is typically based on which of the following?

(Multiple Choice)
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Sarasota Corporation has operating income of $72,000,a sales margin of 12%,and capital turnover of 3.0.The return on investment (ROI)for Sarasota Corporation would be closest to:

(Multiple Choice)
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Selected financial data for the Entertainment Division of Magic Enterprises is as follows: Sales \ 7,200,000 Operating income \ 1,440,000 Total assets \ 3,000,000 Curgent liabilities \ 800,000 Required rate of return 8\% Weighted average cost of capital 6\% -What is the Entertainment Division's return on investment?

(Multiple Choice)
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The percentage of products with on-line help manuals would be an example of measuring which perspective?

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The difference between actual results and budgeted amounts is called a variance.

(True/False)
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Kleener Company has a sales margin of 15%,a target rate of return of 12%,and capital turnover of 2.0.The sales in dollars for Kleener Company would be closest to:

(Multiple Choice)
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Customer satisfaction ratings would be an example of the:

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The following data relates to the Miracle Corporation and its Toy Division. Toy Division sales \ 8,000,000 Toy Division aperating income \ 480,000 Toy Division total assets \ 2,000,000 Toy Division current liabilities \ 600,000 Corporate target rate of return 14\% Corporate weighted average cost of capital 10\% Corporate effective tax rate 30\% -What is the Toy Division's Economic Value Added (EVA)?

(Multiple Choice)
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The use of return on investment (ROI)as a performance measure may lead managers to reject projects that would be profitable for the company as a whole.

(True/False)
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Financial performance measures are lead indicators.

(True/False)
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