Exam 25: Performance Management and Evaluation

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Identify and describe the five different responsibility centers, and provide one example of each.

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Managers at all levels are evaluated in terms of their ability to manage their areas of responsibility in keeping with organizational goals.

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Employer-provided health insurance is a common type of incentive compensation.

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Tying compensation incentives to performance targets decreases the likelihood that the goals of responsibility centers, managers, and the entire organization will be well coordinated.

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Use the following performance report for a cost center of the Dry Cat Food Division for the month ended December 31 to answer the question below. Use the following performance report for a cost center of the Dry Cat Food Division for the month ended December 31 to answer the question below.   What is the actual total cost? What is the actual total cost?

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Why might stock options not be the best way to promote coordination of goals?

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A variable costing income statement is the same as

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How is the contribution margin calculated when utilizing variable costing?

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A manager can improve ROI by doing which of the following?

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One of the overall goals of the Pancake House Restaurant is customer satisfaction. In the light of that goal, match the learning and growth perspective with the appropriate objective.

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The manager of Center A is responsible for generating cash inflows and incurring costs with the goal of making money for the company. The manager has no responsibility for assets. What type of responsibility center is Center A?

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An organization's four basic stakeholder groups include investors, employees, external business processes, and customers.

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Performance reports allow comparisons between actual performance and budget expectations.

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Cost of capital is the maximum desired rate of return on a particular investment.

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Using the following information, prepare a single report setting forth the variable costing income statement as well as a performance report for Profit Center West. Using the following information, prepare a single report setting forth the variable costing income statement as well as a performance report for Profit Center West.

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Why are managers more likely to achieve their objectives in both the short term and the long term when they utilize a tool such as the balanced scorecard?

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A responsibility center in which the relationship between resources and products or services produced is not well defined is known as a(n)

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As the staff accountant for Investment Centers Beta and Gamma, compute the residual income for each investment center, using the following information: Beta Gamma Operating income \ 850,000 \ 1,000,000 Actual ROI 28\% 49\% Desired ROI 32\% 35\% Assets invested \ 585,000 \ 750,000

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Compute the May 20xx EVA for an investment center with the following information: Pre-tax operating income for May 20xx \ 18,000,500 Income tax expense for May 20xx 5,100,000 Assets at May 31, 20xx 13,200,500 Current liabilities at May 31, 20xx 10,000,000 Long-term liabilities at May 31, 20xx 3,500,000 Minimum desired rate of return 19\%

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Compute the asset turnover (rounded to two decimal places) for the Tim Tom investment center as shown below. Tim Tom Subsidiary Total sales \ 1,600 Operating income \ 100 Average assets invested \ 900 Profit margin ? Asset turnover ? ROI ?

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