Exam 14: The Dynamics of Labour Relations

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According to Canadian labour relations legislation,all of the following employer actions are prohibited EXCEPT which one?

(Multiple Choice)
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ABC Corporation and the union are locked in a dispute that they cannot resolve by themselves.Ms.Reza Shah,a third party,has been asked to help them with a binding decision.She has informed them that the final settlement will be one that either ABC Corporation or the union offers.What is this settlement an example of?

(Multiple Choice)
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Union stewards are full-time employees at the workplace and generally are not paid by the union.

(True/False)
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In collective bargaining,what does the term "bread-and-butter issues" reflect?

(Multiple Choice)
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The first step in the labour relations process is a union organizing campaign.

(True/False)
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The largest union in Canada is the Canadian Union of Public Employees (CUPE).

(True/False)
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As a manager of XYZ Company,you would most likely expect an organizing drive to be started by your employees rather than a union organizer.

(True/False)
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Yorkville Tire Manufacturing Company has been experiencing really bad management-employee relations for almost two years.Jack Pratt,one of the leaders among the employees,wants to help in unionizing the employees.He has met with most of the employees.What should he do next?

(Multiple Choice)
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Compulsory membership provisions and dues checkoff are forms of union security.

(True/False)
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In which of the following situations is grievance handling most successful?

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A union will not usually take a weak case to arbitration for fear of losing member support.

(True/False)
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In which organizing step does the collection of signed authorization cards play a major role?

(Multiple Choice)
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If an employee personally decides that the benefits will outweigh the costs of joining the union,then she or he is likely to join.

(True/False)
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Unions that represent various groups of professional and white-collar workers are called industrial unions.

(True/False)
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Approximately what percentage of Canadian public employees are unionized?

(Multiple Choice)
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Pickets may further disrupt an employer's business because one union member,such as a truck driver,may refuse to cross the other's picket line.

(True/False)
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What do we call the actions of a third party who has the power to impose a settlement when the issue relates to the administration of the collective agreement?

(Multiple Choice)
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A grievance procedure is a formal process that is often considered the heart of a bargaining agreement.

(True/False)
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Lee Chen works is an employee of the national union.He is involved with negotiating the collective bargaining agreement with the employer for Local 1240.What is Mr.Lee's most likely job title or role?

(Multiple Choice)
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Interest-based bargaining usually leads to suspicion and compromise.

(True/False)
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