Question 1

In terms of training techniques,on which of the following principles does behaviour modification operate?

Accepted Answer

A) A behaviour that is rewarded will be exhibited more frequently. 
B) Equity and fairness are important motivators. 
C) Employees must change their behaviours to ensure organizational success. 
D) Successful trainers modify employees' behaviours. 
A) A behaviour that is rewarded will be exhibited more frequently. 
B) Equity and fairness are important motivators. 
C) Employees must change their behaviours to ensure organizational success. 
D) Successful trainers modify employees' behaviours. A

Question 2

The systems approach to training involves (1)needs assessment,(2)program design,(3)implementation,and (4)evaluation.

Accepted Answer

A) True 
 B)False  True

Question 3

Feedback to trainees is important for motivational purposes as well as knowledge of results.

Accepted Answer

A) True 
 B)False  True

Question 4

What are the steps in behaviour modelling?

Accepted Answer

A) design,learning points,reinforcement,and feedback 
B) learning points,implementation,role-play,and feedback 
C) design,implementation,role-play,and feedback 
D) learning points,modelling,role-play,and feedback 
A) design,learning points,reinforcement,and feedback 
B) learning points,implementation,role-play,and feedback 
C) design,implementation,role-play,and feedback 
D) learning points,modelling,role-play,and feedback

Question 5

Which training method is often used to train personnel to operate aircraft,spacecraft,and other highly technical and expensive equipment?

Accepted Answer

A) the vestibule method 
B) the classroom method 
C) the simulation method 
D) the apprenticeship method 
A) the vestibule method 
B) the classroom method 
C) the simulation method 
D) the apprenticeship method

Question 6

Contrary to common thought,progressive organizations allow the supervisor to play a minor role in the new employee orientation process,since orientation is primarily the responsibility of the HR department.

Accepted Answer

A) True 
 B)False

Question 7

Orientation programs stress the "why" rather than the "what," including the philosophy behind the organization's rules.

Accepted Answer

A) True 
 B)False

Question 8

In determining training needs,which statement best describes person analysis?

Accepted Answer

A) It has shifted from a fixed sequence of tasks to a set of competencies. 
B) It involves self-improvement and self-directed training. 
C) It helps organizations decide which employees need training. 
D) It examines the external labour market for needed skills. 
A) It has shifted from a fixed sequence of tasks to a set of competencies. 
B) It involves self-improvement and self-directed training. 
C) It helps organizations decide which employees need training. 
D) It examines the external labour market for needed skills.

Question 9

A solid training program should begin with effective design.

Accepted Answer

A) True 
 B)False

Question 10

Organization W has adopted a new training strategy that it learned about because its very successful main competitor is also using this training strategy.Which of the following statements best captures this situation?

Accepted Answer

A) This is very unusual; most organizations link training directly to their organizational goals. 
B) This is very unusual; data show that most organizations do not consider the training initiatives of others in their decisions. 
C) This is not significantly unusual; many organizations copy training strategy used by competitors. 
D) This is unusual; most organizations at least make attempts to link their training initiatives to their own organizational strategy. 
A) This is very unusual; most organizations link training directly to their organizational goals. 
B) This is very unusual; data show that most organizations do not consider the training initiatives of others in their decisions. 
C) This is not significantly unusual; many organizations copy training strategy used by competitors. 
D) This is unusual; most organizations at least make attempts to link their training initiatives to their own organizational strategy.

Question 11

The benefits of an orientation program include lower turnover,improved morale,and facilitation of learning.

Accepted Answer

A) True 
 B)False

Question 12

Person analysis involves determining what the content of the training program should be,based on a study of the tasks or duties involved in the job.

Accepted Answer

A) True 
 B)False

Question 13

Training methods all tend to utilize similar learning principles.

Accepted Answer

A) True 
 B)False

Question 14

ABC Corporation measures its own services and practices against the recognized leaders in the industry in order to identify areas for improvement.What is this process called?

Accepted Answer

A) benchmarking 
B) strategic imitation 
C) modelling 
D) environmental analysis 
A) benchmarking 
B) strategic imitation 
C) modelling 
D) environmental analysis

Question 15

Due to its importance to planning future training initiatives,most organizations go to great lengths to accurately evaluate training programs.

Accepted Answer

A) True 
 B)False

Question 16

What is the main issue with organizations putting too much weight on the "reactions" aspect of training evaluation?

Accepted Answer

A) Unless the training is linked to organizational strategy,it is not informative that reactions were good. 
B) Positive reaction data may not mean the training was effective. 
C) This information has to be integrated into an analysis with the other four phases of evaluation. 
D) This aspect of training is not measurable. 
A) Unless the training is linked to organizational strategy,it is not informative that reactions were good. 
B) Positive reaction data may not mean the training was effective. 
C) This information has to be integrated into an analysis with the other four phases of evaluation. 
D) This aspect of training is not measurable.

Question 17

As part of his training for a new manufacturing process,Lee Li had to attend classroom sessions taught by an instructor,as well as online sessions that included video recordings and a discussion forum.What method of training Lee has experienced?

Accepted Answer

A) self-directed training 
B) blended learning 
C) simulated training 
D) e-learning 
A) self-directed training 
B) blended learning 
C) simulated training 
D) e-learning

Question 18

An effective onboarding program can best help with which of the following issues?

Accepted Answer

A) culture shock 
B) exit interviews 
C) training transfer 
D) pay banding 
A) culture shock 
B) exit interviews 
C) training transfer 
D) pay banding

Question 19

Which of the following is the best example of an assessment of the "learning" criterion in a training evaluation?

Accepted Answer

A) testing grocery store clerks on training program knowledge before and after the training program 
B) having trainees fill in forms that describe their learning experience and whether or not the information is transferring to the workplace 
C) having employees fill out a training effectiveness index 
D) evaluating scores on training tests 
A) testing grocery store clerks on training program knowledge before and after the training program 
B) having trainees fill in forms that describe their learning experience and whether or not the information is transferring to the workplace 
C) having employees fill out a training effectiveness index 
D) evaluating scores on training tests

Question 20

By increasing the anxiety of new employees,orientation efforts are more likely to be successful due to the effort/anxiety curve.

Accepted Answer

A) True 
 B)False

In terms of training techniques,on which of the following principles does behaviour modification operate?

The systems approach to training involves (1)needs assessment,(2)program design,(3)implementation,and (4)evaluation.

Feedback to trainees is important for motivational purposes as well as knowledge of results.

What are the steps in behaviour modelling?

Which training method is often used to train personnel to operate aircraft,spacecraft,and other highly technical and expensive equipment?

Contrary to common thought,progressive organizations allow the supervisor to play a minor role in the new employee orientation process,since orientation is primarily the responsibility of the HR department.

Orientation programs stress the "why" rather than the "what," including the philosophy behind the organization's rules.

In determining training needs,which statement best describes person analysis?

A solid training program should begin with effective design.

Organization W has adopted a new training strategy that it learned about because its very successful main competitor is also using this training strategy.Which of the following statements best captures this situation?

The benefits of an orientation program include lower turnover,improved morale,and facilitation of learning.

Person analysis involves determining what the content of the training program should be,based on a study of the tasks or duties involved in the job.

Training methods all tend to utilize similar learning principles.

ABC Corporation measures its own services and practices against the recognized leaders in the industry in order to identify areas for improvement.What is this process called?

Due to its importance to planning future training initiatives,most organizations go to great lengths to accurately evaluate training programs.

What is the main issue with organizations putting too much weight on the "reactions" aspect of training evaluation?

As part of his training for a new manufacturing process,Lee Li had to attend classroom sessions taught by an instructor,as well as online sessions that included video recordings and a discussion forum.What method of training Lee has experienced?

An effective onboarding program can best help with which of the following issues?

Which of the following is the best example of an assessment of the "learning" criterion in a training evaluation?

By increasing the anxiety of new employees,orientation efforts are more likely to be successful due to the effort/anxiety curve.

The World of Human Resources Management

Strategy and Human Resources Planning

Equity and Diversity in Human Resources Management

Job Analysis and Work Design

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Performance Management

Managing Compensation

Pay for Performance: Incentive Rewards

Employee Benefits

Promoting Safety and Health

Employee Rights and Discipline

The Dynamics of Labour Relations

International Human Resources Management

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Exam 7: Training and Development

In terms of training techniques,on which of the following principles does behaviour modification operate?

The systems approach to training involves (1)needs assessment,(2)program design,(3)implementation,and (4)evaluation.

Feedback to trainees is important for motivational purposes as well as knowledge of results.

What are the steps in behaviour modelling?

Which training method is often used to train personnel to operate aircraft,spacecraft,and other highly technical and expensive equipment?

Contrary to common thought,progressive organizations allow the supervisor to play a minor role in the new employee orientation process,since orientation is primarily the responsibility of the HR department.

Orientation programs stress the "why" rather than the "what," including the philosophy behind the organization's rules.

In determining training needs,which statement best describes person analysis?

A solid training program should begin with effective design.

Organization W has adopted a new training strategy that it learned about because its very successful main competitor is also using this training strategy.Which of the following statements best captures this situation?

The benefits of an orientation program include lower turnover,improved morale,and facilitation of learning.

Person analysis involves determining what the content of the training program should be,based on a study of the tasks or duties involved in the job.

Training methods all tend to utilize similar learning principles.

ABC Corporation measures its own services and practices against the recognized leaders in the industry in order to identify areas for improvement.What is this process called?

Due to its importance to planning future training initiatives,most organizations go to great lengths to accurately evaluate training programs.

What is the main issue with organizations putting too much weight on the "reactions" aspect of training evaluation?

As part of his training for a new manufacturing process,Lee Li had to attend classroom sessions taught by an instructor,as well as online sessions that included video recordings and a discussion forum.What method of training Lee has experienced?

An effective onboarding program can best help with which of the following issues?

Which of the following is the best example of an assessment of the "learning" criterion in a training evaluation?

By increasing the anxiety of new employees,orientation efforts are more likely to be successful due to the effort/anxiety curve.

The World of Human Resources Management

Strategy and Human Resources Planning

Equity and Diversity in Human Resources Management

Job Analysis and Work Design

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Performance Management

Managing Compensation

Pay for Performance: Incentive Rewards

Employee Benefits

Promoting Safety and Health

Employee Rights and Discipline

The Dynamics of Labour Relations

International Human Resources Management

Filters