Question 1

Which statement does NOT accurately describe the concept of total quality management in the manufacturing industry?

Accepted Answer

A)  It was promoted as the solution for the productivity and quality problems of management. 
B)  It emphasized quality control through communication and teamwork. 
C)  It was believed to have the potential for increased worker participation and workplace democracy. 
D)  Research showed that it was a valuable tool for enhancing workers' skills and participation. 
A)  It was promoted as the solution for the productivity and quality problems of management. 
B)  It emphasized quality control through communication and teamwork. 
C)  It was believed to have the potential for increased worker participation and workplace democracy. 
D)  Research showed that it was a valuable tool for enhancing workers' skills and participation.

Question 2

A recent university graduate is looking for work;he has heard that contacting acquaintances is more effective than answering advertisements or contacting employment agencies.He contacts his family members and his friends,and lands a job through a friend of a friend.Which term best identifies what he was using?

Accepted Answer

A)  social networks 
B)  kin-friend affiliation 
C)  personal contacts 
D)  the old-boys network 
A)  social networks 
B)  kin-friend affiliation 
C)  personal contacts 
D)  the old-boys network

Question 3

The Industrial Revolution occurred in Canada at roughly the same time as in the United States and Western Europe.

Accepted Answer

A) True 
 B)False

Question 4

An underground miner works a schedule that the company terms a "short-change-long-change" shift rotation: four nights straight,four days off;five days straight,three days off;seven afternoons and evenings straight,two days off.What term best describes this shift rotation?

Accepted Answer

A)  time-off adjustment schedule 
B)  nonstandard work schedule 
C)  round-the-clock shift schedule 
D)  night-evening bias schedule 
A)  time-off adjustment schedule 
B)  nonstandard work schedule 
C)  round-the-clock shift schedule 
D)  night-evening bias schedule

Question 5

Which term describes parts of the labour market that prevent certain groups of workers from experiencing upward mobility?

Accepted Answer

A)  primary-labour markets 
B)  job ghettos 
C)  secondary-labour markets 
D)  dead-end jobs 
A)  primary-labour markets 
B)  job ghettos 
C)  secondary-labour markets 
D)  dead-end jobs

Question 6

Amy is a retail salesperson in a family-owned business.In a store expansion,Amy is promised a manager's job in another city;however,the opportunity never materializes because the store owner's niece gets the manager's job.What kind of job situation does Amy find herself in?

Accepted Answer

A)  nepotistic job site 
B)  dead-end job 
C)  familial promotion site 
D)  job ghetto 
A)  nepotistic job site 
B)  dead-end job 
C)  familial promotion site 
D)  job ghetto

Question 7

What sector has the highest rates of unionization in Canada?

Accepted Answer

A)  agricultural 
B)  public 
C)  professional 
D)  private 
A)  agricultural 
B)  public 
C)  professional 
D)  private

Question 8

Which model of work organization typically has managers using suggestion boxes and workplace participation programs?

Accepted Answer

A)  Hawthorne approach 
B)  bureaucratic approach 
C)  human relations 
D)  scientific management 
A)  Hawthorne approach 
B)  bureaucratic approach 
C)  human relations 
D)  scientific management

Question 9

What does it take to professionalize an occupation?

Accepted Answer

A)  removing all gender discrimination from the profession 
B)  securing legitimacy through public and government approval 
C)  getting a university degree from an accredited institution 
D)  competing with other services that have different qualifications 
A)  removing all gender discrimination from the profession 
B)  securing legitimacy through public and government approval 
C)  getting a university degree from an accredited institution 
D)  competing with other services that have different qualifications

Question 10

What is Fordism?

Accepted Answer

A)  It is a nonrationalized method of manufacturing,emphasizing worker creativity. 
B)  It is a nonbureaucratic system of manufacturing and production based on tradition. 
C)  It is a type of management first used by supervisors in the Ford Motor Company. 
D)  It is the bureaucratically organized production of goods by the assembly-line method. 
A)  It is a nonrationalized method of manufacturing,emphasizing worker creativity. 
B)  It is a nonbureaucratic system of manufacturing and production based on tradition. 
C)  It is a type of management first used by supervisors in the Ford Motor Company. 
D)  It is the bureaucratically organized production of goods by the assembly-line method.

Question 11

Why are some areas of expertise considered semi-professions instead of professions?

Accepted Answer

Semi-professionals do not have

Question 12

Discuss the pros and cons of McDonaldization.

Accepted Answer

McDonaldization refers to the process by

Question 13

A business person running a successful bakery wants to sell franchises,and creates a franchise business model based on a precise division of labour in the bakery,and a precise division of labour for storefront sales.What term best describes this production and sales model?

Accepted Answer

A)  job fission 
B)  Fordism 
C)  job breakdown 
D)  Taylorism 
A)  job fission 
B)  Fordism 
C)  job breakdown 
D)  Taylorism

Question 14

As a result of total quality management,what change has occurred in service industries?

Accepted Answer

A)  Peer pressure becomes the technique of social control. 
B)  Workers with pro-union attitudes are weeded out. 
C)  Management control of work is increased. 
D)  Employees are given greater discretion in their work. 
A)  Peer pressure becomes the technique of social control. 
B)  Workers with pro-union attitudes are weeded out. 
C)  Management control of work is increased. 
D)  Employees are given greater discretion in their work.

Question 15

Rahminder works in real estate,selling homes and helping people find rental properties.He works long hours and often on the weekends.However,he is fortunate in that he has kept his job through the last two recessions.According to the text,why has his employment not been affected by the recessions in Canada?

Accepted Answer

A)  People always need a home,regardless of the economic climate. 
B)  Service-sector jobs are more recession-proof. 
C)  Hard workers are less likely to lose their jobs. 
D)  Flexibility in work hours is valuable. 
A)  People always need a home,regardless of the economic climate. 
B)  Service-sector jobs are more recession-proof. 
C)  Hard workers are less likely to lose their jobs. 
D)  Flexibility in work hours is valuable.

Question 16

Carlota,a registered nurse,has been applying for a nursing job at all the hospitals in the province.But her bank account is fast dwindling,so she accepts a position working weekends as a nurse-receptionist at a walk-in clinic while continuing her job search.Which term best identifies the kind of employment Carlota has?

Accepted Answer

A)  polarized work hour schedule 
B)  standard work 
C)  involuntary part-time 
D)  functionally flexible 
A)  polarized work hour schedule 
B)  standard work 
C)  involuntary part-time 
D)  functionally flexible

Question 17

McDonaldization is a term attributed to Max Weber.

Accepted Answer

A) True 
 B)False

Question 18

Joanna was giving a presentation on Canada's Industrial Revolution.When asked by a classmate to provide examples of the predominant industries at that time,which of the following Joanna include in her reply?

Accepted Answer

A)  fishing and trapping 
B)  automotive and farm equipment production 
C)  logging and mining 
D)  textile and clothing manufacturing 
A)  fishing and trapping 
B)  automotive and farm equipment production 
C)  logging and mining 
D)  textile and clothing manufacturing

Question 19

Whose originated the concept of worker alienation?

Accepted Answer

A)  Max Weber 
B)  Karl Marx 
C)  George Ritzer 
D)  Harry Braverman 
A)  Max Weber 
B)  Karl Marx 
C)  George Ritzer 
D)  Harry Braverman

Question 20

In a fast-paced business environment,a competitive employer often has to retool his shop quickly to meet client demands for various products.Consequently,the employer hires people who can do a variety of tasks.What kind of competitive advantage is this?

Accepted Answer

A)  nonunion shop 
B)  numerical or external validity 
C)  multiskilled work 
D)  functional or internal flexibility 
A)  nonunion shop 
B)  numerical or external validity 
C)  multiskilled work 
D)  functional or internal flexibility

Which statement does NOT accurately describe the concept of total quality management in the manufacturing industry?

The Industrial Revolution occurred in Canada at roughly the same time as in the United States and Western Europe.

An underground miner works a schedule that the company terms a "short-change-long-change" shift rotation: four nights straight,four days off;five days straight,three days off;seven afternoons and evenings straight,two days off.What term best describes this shift rotation?

Which term describes parts of the labour market that prevent certain groups of workers from experiencing upward mobility?

Amy is a retail salesperson in a family-owned business.In a store expansion,Amy is promised a manager's job in another city;however,the opportunity never materializes because the store owner's niece gets the manager's job.What kind of job situation does Amy find herself in?

What sector has the highest rates of unionization in Canada?

Which model of work organization typically has managers using suggestion boxes and workplace participation programs?

What does it take to professionalize an occupation?

What is Fordism?

Why are some areas of expertise considered semi-professions instead of professions?

Discuss the pros and cons of McDonaldization.

A business person running a successful bakery wants to sell franchises,and creates a franchise business model based on a precise division of labour in the bakery,and a precise division of labour for storefront sales.What term best describes this production and sales model?

As a result of total quality management,what change has occurred in service industries?

McDonaldization is a term attributed to Max Weber.

Joanna was giving a presentation on Canada's Industrial Revolution.When asked by a classmate to provide examples of the predominant industries at that time,which of the following Joanna include in her reply?

Whose originated the concept of worker alienation?

In a fast-paced business environment,a competitive employer often has to retool his shop quickly to meet client demands for various products.Consequently,the employer hires people who can do a variety of tasks.What kind of competitive advantage is this?

Introducing Sociology

Research Methods

Culture

Socialization

Gender and Sexualities

Communication and Mass Media

Social Stratification

Gender Inequality

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Development and Underdevelopment

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Exam 12: Work and Occupations

Which statement does NOT accurately describe the concept of total quality management in the manufacturing industry?

The Industrial Revolution occurred in Canada at roughly the same time as in the United States and Western Europe.

An underground miner works a schedule that the company terms a "short-change-long-change" shift rotation: four nights straight,four days off;five days straight,three days off;seven afternoons and evenings straight,two days off.What term best describes this shift rotation?

Which term describes parts of the labour market that prevent certain groups of workers from experiencing upward mobility?

Amy is a retail salesperson in a family-owned business.In a store expansion,Amy is promised a manager's job in another city;however,the opportunity never materializes because the store owner's niece gets the manager's job.What kind of job situation does Amy find herself in?

What sector has the highest rates of unionization in Canada?

Which model of work organization typically has managers using suggestion boxes and workplace participation programs?

What does it take to professionalize an occupation?

What is Fordism?

Why are some areas of expertise considered semi-professions instead of professions?

Discuss the pros and cons of McDonaldization.

A business person running a successful bakery wants to sell franchises,and creates a franchise business model based on a precise division of labour in the bakery,and a precise division of labour for storefront sales.What term best describes this production and sales model?

As a result of total quality management,what change has occurred in service industries?

McDonaldization is a term attributed to Max Weber.

Joanna was giving a presentation on Canada's Industrial Revolution.When asked by a classmate to provide examples of the predominant industries at that time,which of the following Joanna include in her reply?

Whose originated the concept of worker alienation?

In a fast-paced business environment,a competitive employer often has to retool his shop quickly to meet client demands for various products.Consequently,the employer hires people who can do a variety of tasks.What kind of competitive advantage is this?

Introducing Sociology

Research Methods

Culture

Socialization

Gender and Sexualities

Communication and Mass Media

Social Stratification

Gender Inequality

Race and Ethnic Relations

Development and Underdevelopment

Families

Education

Religion

Deviance and Crime

Population and Urbanization

Sociology and the Environment

Health and Aging

Politics and Social Movements

Globalization

Networks, Groups, and Bureaucracies

Filters