Exam 1: The Changing Face of Business

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A manager's only obligation is to create an environment for creativity and critical thinking. The implementation of those ideas is carried out by other departments.

(True/False)
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An accountant's view of profit is the difference between revenue and the cost incurred in generating the revenue. This view is shared by all business owners and the general public.

(True/False)
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Restating issues in reverse, such as naming ways to lose customers, is a method of developing ______.

(Multiple Choice)
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During the next few years, the average age of the workforce is expected to increase.

(True/False)
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The retirement of baby boomers CANNOT create a shortage in the Canadian workforce since students are graduating each year.

(True/False)
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Relationship management concentrates on short-term interactions with customers.

(True/False)
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Finding unique ways to use the factors of production is a common characteristic of most entrepreneurs.

(True/False)
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Just as with a for-profit business, the first priority for a not-for-profit organization is making a profit.

(True/False)
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The number of companies forming partnerships and strategic alliances has declined in recent years.

(True/False)
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Explain how business ethics differs from social responsibility.

(Essay)
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Entrepreneurship is synonymous with "risk-taking."

(True/False)
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What makes a company admired?

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In colonial society, real economic and political power was centred in ______.

(Multiple Choice)
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Alejandro is seeking to revitalize his graphic design company with new innovations and has called a brainstorming meeting with his top designers. Alejandro is practising ______.

(Multiple Choice)
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Blogs and social networking use ______ to manage relationships.

(Multiple Choice)
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Donovan Corporation's sources of capital can include all of the following EXCEPT

(Multiple Choice)
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Explain the difference between transaction management and relationship management.

(Essay)
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The new employer-employee relationship requires firms to establish rigid rules to govern employee activities.

(True/False)
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For businesses to behave ethically and responsibly, their employees need

(Multiple Choice)
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Entrepreneurs are very conservative and usually invest only in sure winners.

(True/False)
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