Exam 1: The Changing Face of Business

What are the advantages of a diverse workforce?

Describe how the aging population in the United States and abroad directly affects changes in the workforce.

McDonalds have many young employees born between 1982 and 2005. This group of employees are categorized as which generation?

In accounting terms, profits are ______.

______ is an example of external forces that can course change to happen in an organization.

Technology has resulted in all of the following EXCEPT ______.

When a business employs an outside company to handle all customer correspondence and phone calls, the business is ______ its customer service department.

When management adheres to a set of standards involving the right and wrong actions arising in the work environment, management is practising ______.

For a company to be successful, the vision and mission statements should align.

In order to remain viable, not-for-profit organizations need to focus on profits even more than the public service they provide.

Namesh recently sold his Ford Taurus to a personal friend. Namesh's sale of his automobile illustrates the right to ______.

Which of the following is seen as the future of productive work outcomes in firms?

One factor that led to the Industrial Revolution was the mechanization of agriculture.

Since smaller companies are more flexible than larger companies, they are able

The needs of older workers are similar to those of younger workers.

The most important factor for determining whether or NOT a company is admired is profitability.

To be successful in the long run, business must be socially responsible toward

Large corporations are defined as businesses, whereas small companies are more of an investment.

Decreased consumer loyalty is an example of an external force that requires change.

Adam Smith's "invisible hand" refers to the battle among businesses for consumer acceptance.