Exam 11: Implementing Strategy Guidelines and Action

A directive approach to effecting behavioural change does not work well in strategic change situations characterized as

In reactive change situations, the target for management attention should be the

Select the most accurate statement:

One of the considerations when developing a strategic action plan is the

The behaviour-related objectives of a change agenda are considered

Pivotal change targets in the strategic change process are likely to be

Capable employees who do not agree with the strategic change initiative are sometimes referred to as

A key element in long term planning is to include a provision for contingencies.

In anticipatory strategic change situations, change agents are likely to lack

Pivotal change targets who lack the capabilities to participate in a reactive strategic change initiative are easier to deal with than bystanders who can stall the process.

One of the techniques for managing the pace of change is to map out the actions for the next twelve months.

For the directive leadership style to be effective, managers must not only know what action is required but also have

One of the tactics used by directive leaders is to focus on collaborative exploration of causes.

In reactive strategic change situations, once remedial action has been started, any downward trend in performance will immediately begin to reverse.

Pivotal change targets are supporters and resistors.