Exam 9: Problem Solving in Groups
Exam 1: Introduction to Group Communication83 Questions
Exam 2: Group Development94 Questions
Exam 3: Group Member Participation51 Questions
Exam 4: Diversity in Groups95 Questions
Exam 5: Group Leadership81 Questions
Exam 6: Verbal and Nonverbal Communication in Groups89 Questions
Exam 7: Listening and Responding in Groups96 Questions
Exam 8: Conflict and Cohesion in Groups78 Questions
Exam 9: Problem Solving in Groups86 Questions
Exam 10: Critical Thinking and Argumentation in Groups72 Questions
Exam 11: Planning and Conducting Meetings89 Questions
Exam 12: Group Presentations94 Questions
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Which of the following statements illustrates the Social Equality Dimension of team talk?
(Multiple Choice)
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While preparing for a corporate job interview,Richard pays careful attention to selecting appropriate clothing (including a long-sleeved shirt to hide his tattoo),reminding himself to smile and establish eye contact with the person who will be interviewing him,and answering questions in a strong,confident voice.What aspect of nonverbal communication has Richard failed to consider?
(Multiple Choice)
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The variations in vocabulary,pronunciation,syntax,and style that distinguish speakers from different ethnic groups and geographic areas are referred to as
(Multiple Choice)
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According to Jack Gibb and his concept of defensive/supportive communication,which communication behavior is the opposite of strategic?
(Multiple Choice)
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Aisha laughs and smiles when she talks,stands close to other group members in a relaxed posture,and always uses direct eye contact.What characteristic of nonverbal communication is she using?
(Multiple Choice)
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Researchers suggest that more than 90% of the meaning generated in face-to-face interactions with others is conveyed through nonverbal behavior..
(True/False)
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Men tend to language that includes tag questions such as,"Let's move on to the next item on the agenda,okay?".
(True/False)
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Emoticons such as ; )or :-( are very effective substitutes for communicating feelings and emotions in virtual teams..
(True/False)
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Direct and consistent eye contact is insulting to many North Americans..
(True/False)
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The use of jargon is always counterproductive in communication..
(True/False)
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Which of the following words is the most concrete description of a group member's behavior?
(Multiple Choice)
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Sociologist Jack Gibb describes a defensive climate as one in which members devote attention to protecting themselves and defeating their perceived opponents..
(True/False)
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All of the following nonverbal behaviors are characteristics of nonverbal immediacy EXCEPT
(Multiple Choice)
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People who are perceived as attractive tend to make more money and get promoted more often than those who are perceived as unattractive..
(True/False)
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Which of the following terms refers to message components other than words that generate meaning?
(Multiple Choice)
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Abstract words refer to ideas or concepts you cannot see or touch,such as dignity,hope,and faith..
(True/False)
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The dialectic opposite of the defensive behavior Gibb labels as evaluative is a supportive behavior Gibb labels as descriptive..
(True/False)
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Successful teams use plural pronouns such as "we" and "us" when talking to one another..
(True/False)
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When group members use different meanings for the same words and phrases,they run the risk of
(Multiple Choice)
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