Exam 9: Problem Solving in Groups

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We usually use Hall's social distance (4 to 8 feet apart)with new acquaintances and strangers..

(True/False)
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A roundtable seating arrangement tends to foster more interaction than other arrangements..

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People in high context cultures put more emphasis on nonverbal codes to interpret meaning..

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Bypassing occurs when group members use different meaning for the same words..

(True/False)
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The use of abusive language by group members can damage relationships,reduce group productivity,and devastate group morale,teamwork,and loyalty.All of the following strategies can help stop,minimize,and/or effectively confront verbal abuse EXCEPT:

(Multiple Choice)
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Members of well-established groups who use Hall's personal zone to communicate with one another will find it difficult to maintain comfortable interaction..

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Which team talk dimension focuses on members using plural pronouns rather than singular ones when talking about the group and its work?

(Multiple Choice)
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After presenting a proposed solution to a group problem,Carlos says "There is absolutely no way this plan will solve the problem." Which defensive behavior is exemplified in Carlos's statement?

(Multiple Choice)
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According to Jack Gibb's characteristics of supportive and defensive communication climates,controlling is the opposite of provisional..

(True/False)
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Effective group members who understand the importance of team talk use "I" language more than they use "you" and "we" language..

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__________ is the communicative means groups use to achieve group goals,the stimulus we use to build relationships,and the evidence we use to assess group work.

(Multiple Choice)
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According to anthropologist Edward T.Hall,what are the distance parameters most North Americans use when interacting with new acquaintances and strangers?

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Which of the following terms is an example of an abstract word?

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When African Americans speak one way among white people or in business settings and quite differently at home,they are

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There may be times when a group member may need to behave in a way that creates a defensive climate in order to help a group achieve its goal..

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If you slouch in your chair,other group members may interpret your posture as lack of interest or dislike for the group..

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When dealing with a group member who uses offensive language,it's important to remember that the use of such language is okay as long as no one in the group is targeted..

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_____________ communication refers to how you use the words in a language to generate meaning

(Multiple Choice)
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Group members who look for meaning in the people using words rather than in the words themselves are less likely to bypass or be bypassed..

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People in low context cultures put more emphasis on language to interpret meaning..

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