Exam 6: Verbal and Nonverbal Communication in Groups

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______________ refers to the level of fear or anxiety associated with either real or anticipated communication with another person or persons.

(Multiple Choice)
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A condition affecting as many as 50% of all Americans is "a feeling of being fearful or apprehensive when using or considering the use of a computer.".

(True/False)
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"I'm leaving now because I have to go to an important meeting." This statement would most likely be made by a group member functioning in which of the following disruptive behaviors?

(Multiple Choice)
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According to Schutz's FIRO Theory,a group member who feels unworthy or undervalued by the group and may withdraw and become a loner is an

(Multiple Choice)
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__________________ roles help a group achieve its common goal by identifying behaviors that help get the job done.

(Multiple Choice)
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The Employee Training Committee values Nala's contributions because she so good at creative a positive and support group climate and has a talent for helping members resolve conflicts and adapt to one another's interpersonal differences.Nala's has assumed the role of harmonizer..

(True/False)
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______________ behaviors describe member conduct in which individual needs are put ahead of both the group's goal and other members' needs.

(Multiple Choice)
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According to Belbin's Team-Role Theory,which of the following roles describes a creative,individualistic person who advances proposals and offers new insights and creative ideas?

(Multiple Choice)
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The Personal Report of Communication Apprehension (PRCA)measures a relatively permanent personality type that is unlikely to change significantly unless there is some type of effective intervention or training..

(True/False)
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Control needs reflect the need to feel liked and accepted by group members..

(True/False)
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"I will check our Affirmative Action Policy and see what it says about...." This statement would most likely be made by a group member functioning in which of the following task roles?

(Multiple Choice)
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Abdicrats are often the most aggressive members in a group..

(True/False)
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The Employee Training Committee values Zhou's contributions because he makes a point of praising group members and listening to them with empathy.When things aren't going well and members are feeling discouraged or frustrated,Zhou is there to assume the role of motivator..

(True/False)
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Which of the following descriptions is likely to be true of highly apprehensive group members compared to low apprehensive members?

(Multiple Choice)
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As a result of talking less,apprehensive participants are often viewed as less confident,less assertive,and less responsible..

(True/False)
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An opinion seeker is fulfilling group task maintenance roles..

(True/False)
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According to Belbin,a successful coordinator/chair role is filled by a person who is calm,trusting,mature,confident,and decisive..

(True/False)
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Cognitive restructuring is an anxiety reduction technique that involves

(Multiple Choice)
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Inclusion needs reflect one's need to feel accepted and valued by group members..

(True/False)
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Assertive communicators seek an appropriate balance between

(Multiple Choice)
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