Exam 6: Verbal and Nonverbal Communication in Groups

The Employee Training Committee values Julieta's contributions because she makes sure that the group gives thorough consideration to every new idea and proposed plan.Instead of groaning when they her hear say,"I think we need to back up and consider a few of the negatives," they are grateful she's there to keep them from making a bad decisions.Julieta's has assumed the task role of analyzer..

You can determine whether group members' control need is met when they

Will Schutz's FIRO theory examines the impact of three interpersonal needs: the need for inclusion,control,and affection..

"Lyle,what do you think? Will it work?" This question would most likely be made by a group member functioning in which of the following task roles?

Group members who experience high levels of communication apprehension tend to speak less,agree with others rather than voice disagreement,and use more filler phrases such as "well," "you know," and "uh.".

In the context of groups,manipulators and members who exhibit disruptive behavior are the same because both kinds of members skillfully,but unethically influence and control others in an unfair,dishonest,or deceitful manner..

When a member of the group says,"I need to feel accepted by the group," he or she is expressing the need for inclusion..

__________________ roles are assumed by group members who strive to get along and satisfy one another's interpersonal needs while pursuing a shared goal.

"I think we've forgotten to look at the basis for these budget figures.They don't seem to include the cost of technical support and equipment maintenance,which could increase the bottom line." This statement would most likely be made by a group member functioning in which of the following maintenance roles?

Mark agrees to take notes during an important meeting even though he hates taking notes and disagrees with many group decisions.The group asks him to bring copies of the notes to the next meeting so that everyone has a written record of the discussion and group decisions.At the next meeting,Mark is absent.At the following meeting,he tells everyone that he's still working on the notes and may not have them for a while.What sort of behavior does Mark exhibit?

The gatekeeper of a group encourages quiet members to speak and restrains talkative members from speaking so much..

Passive group members are rarely satisfied with their group experiences..

"I know we're starting to get on each other's nerves.Let's put aside our differences and finish up." This statement would most likely be made by a group member functioning in which of the following social maintenance roles?

Needs that represent our desire to belong,to be involved,and to be accepted are called

Group members who speak more are often better liked than those who speak infrequently and are more likely to become a group's leader..

Several widespread beliefs prevent passive members from saying no when that it exactly what they should say.These reasons include "If I say no,they won't like me" and "The won't accept my no and try to talk me out of it.".

When a member of the group says,"I want other to like and express warmth toward me," he or she is expressing the need for affection..

According to McCroskey's research,what percent of the general population experiences very high levels of communication apprehension?

According to Belbin's Team-Role Theory,which of the following roles describes a perfectionist who emphasizes the need for meeting,schedules,deadlines,and completing tasks?

Richmond and McCroskey report that "75% of the population report they have been fearful or anxious communicating with a person or group at some point in their lives.".