Exam 4: Managing Company Resources

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The formulation of Coca-Cola is an example of a(n) _____.

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C

Intangible resources of a firm include the knowledge and skills of its employees, its reputation, and its property, plants, and equipment.

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Identify the five primary activities that are included in value chains.

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Primary activities are actions that are directly involved in the creation and distribution of goods and services.Value chains include the following five primary activities:
-Inbound logistics refers to the arrival of raw materials.
-Operations refers to the actual production process.
-Outbound logistics tracks the movement of a finished product to customers.
-Attracting potential customers and convincing them to make purchases is the domain of marketing and sales.
-Service refers to the extent to which a firm provides assistance to their customers.

Relative to their peers, best value supply chains focus on the total value added to the customer.

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To earn a(n) _____ from the U.S.Patent and Trademark Office, an inventor must demonstrate than an invention is new, non-obvious, and useful.

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Which of the following is an example of a copyright?

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Transaction cost economics is a theory that centers on just one element of business activity: the cost of creating a product and moving it to the customer.

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SWOT analysis examines the situation faced by the competitors in an industry.

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According to the resource-based theory, resources that provide a firm a sustained competitive advantage are rare:

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Resource-based theory offers a complete framework for analyzing organizations.

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Which of the following theories for explaining a firm's competitiveness treats executives as the masters of their domains?

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Trademarks:

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To earn a patent from the U.S.Patent and Trademark Office, an inventor must demonstrate than an invention is new, non-obvious, and useful.

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Which of the following refer to formulas, practices, and designs that are central to a firm's business and that remain unknown to competitors?

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A distinctive competence is a set of strategic resources that an organization owns.

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_____ provide exclusive rights to the creators of original artistic works such as books, movies, songs, and screenplays.

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Which of the following qualities of an asset makes it a strategic resource for a business?

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Companies develop intellectual property to eliminate the risk of substitution of resources by competitors.

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A resource is valuable to the extent that it helps a firm create strategies that capitalize on opportunities and ward off threats.

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Which of the following is a secondary activity that value chains include?

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