Exam 12: IT-Business Communications

arrow
  • Select Tags
search iconSearch Question
flashcardsStudy Flashcards
  • Select Tags

Each of the following is a factor of Henderson's Partnership in Action concept except:

Free
(Multiple Choice)
4.9/5
(32)
Correct Answer:
Verified

C

The_________________ of alignment focuses on the level of mutual understanding and commitment to business and IT mission, objectives, and plans by organizational members.

Free
(Short Answer)
4.7/5
(41)
Correct Answer:
Verified

social dimension

Briefly discuss why it is important for business partners to understand the IT function.

Free
(Essay)
4.9/5
(25)
Correct Answer:
Verified

From an IT organization point of view, it is equally important for the business functions to understand the language and terminology used by the IT function. If only the IT function alone were encouraged to learn their partners’ activities, that would limit the possible improvement in communication and could prove to be a handicap to communication. Business must learn the language of IT to be equipped to converse in a language familiar to IT developers. Understanding IT can enhance communication by reducing the confusion that many business people have regarding technology. IT is well-known for having many acronyms, special terms, special meanings for commonterms, and even different definitions for identical terms

Project teams existing only for the duration of a specific project, providing a mechanism for more effective communication flow, best describes_________________

(Short Answer)
4.8/5
(29)

Pull communication occurs when information is requested and normally implies the immediate availability of the information.

(True/False)
4.8/5
(33)

Managerial linking roles are most likely found in a matrix structure.

(True/False)
4.9/5
(24)

Relationships that are defined by rules, policies, and procedures best describe a_________________ relationship.

(Short Answer)
4.9/5
(27)

Each of the following is a way to continuously improve IT communications except:

(Multiple Choice)
4.8/5
(43)

Ad-hoc meetings, electronic mail, and written communication are all considered forms of direct communication.

(True/False)
4.8/5
(39)

Which of the following best describes a standardized way of integrating Web-based applications using open standards such as XML, WSDL, and UDDI over an IP backbone?

(Multiple Choice)
4.8/5
(37)

The determinants in partnership in context are mutual benefits, commitment, and predisposition.

(True/False)
4.9/5
(44)

An individual who is delegated the role and responsibility of facilitating the communication channels among business and IT functions best describes a(n)_________________

(Short Answer)
4.8/5
(35)

A detailed understanding of the intricacies of each other's work is a basic element of developing mutual understanding between IT and business partners.

(True/False)
4.7/5
(44)

Ad-hoc meetings, electronic mail, and written communication are all considered _________________mechanisms for increasing communication across business units.

(Short Answer)
4.8/5
(32)

A Web-based distributed directory that enables businesses to list themselves on the Internet and discover one another best describes SOAP.

(True/False)
4.7/5
(38)

The technique of assigning a leader from an outside function to manage a team, for example an IT person might lead a business quality team, best describes integrating roles.

(True/False)
4.8/5
(38)

Adjusting communication or the vision being communicated as a result of feedback best describes the_________________ element for effective communications of vision.

(Short Answer)
4.9/5
(25)

List and briefly describe the two dimensions of Henderson's partnership style relationships.

(Essay)
4.9/5
(39)

A specification developed by the World Wide Web Consortium to tag data best describes_________________ .

(Short Answer)
5.0/5
(28)

Each of the following is an IT acronym that may be useful for business partners to know the meaning of except:

(Multiple Choice)
4.8/5
(42)
Showing 1 - 20 of 49
close modal

Filters

  • Essay(0)
  • Multiple Choice(0)
  • Short Answer(0)
  • True False(0)
  • Matching(0)