Exam 4: Attending Skills
Identify the four primary categories of universally-recognized feelings.Provide five affect terms that belong in each of the four 'affect families'.For each of the four primary feeling categories,describe the observable facial,vocal,and body cues associated with each category.Identify also any related speech cues such as changes in pattern.
The four primary categories of universally-recognized feelings are happiness, sadness, anger, and fear.
Happiness:
- Affect terms: joy, contentment, excitement, satisfaction, pleasure
- Observable cues: Facial cues include smiling, raised cheeks, and bright eyes. Vocal cues include laughter, a lively tone, and upbeat speech patterns. Body cues include relaxed posture, open gestures, and increased energy.
Sadness:
- Affect terms: grief, sorrow, despair, loneliness, heartache
- Observable cues: Facial cues include frowning, teary eyes, and a downturned mouth. Vocal cues include a subdued tone, sighing, and slower speech patterns. Body cues include slumped posture, closed-off gestures, and decreased energy.
Anger:
- Affect terms: rage, frustration, irritation, hostility, resentment
- Observable cues: Facial cues include furrowed brows, narrowed eyes, and a clenched jaw. Vocal cues include raised voice, sharp tone, and fast speech patterns. Body cues include tense posture, aggressive gestures, and increased energy.
Fear:
- Affect terms: terror, anxiety, panic, dread, apprehension
- Observable cues: Facial cues include widened eyes, raised eyebrows, and a tense mouth. Vocal cues include a high-pitched voice, shaky tone, and stuttering speech patterns. Body cues include a frozen or defensive posture, protective gestures, and heightened alertness.
It's important to note that these cues can vary from person to person and may be influenced by cultural and individual differences. However, these are general patterns that are commonly associated with each primary feeling category.
The helping professional's body positions and movement play an important role in
D
Knapp,Hall,and Horgan (2014)note that the greatest amount of information about a client's emotional state is communicated via
B
When a helper's facial expression radiates concern in response to a client's tearful recounting of a loss experience,this is an example of __________.
Regional and cultural variances are evidenced in a preference for direct eye contact when speaking among __________.
Create three client statements accompanied by inappropriate helper responses.Provide one example for each of: a shift of topic,a focus on others,and a focus on the past.Then,for each example,provide a more accurately-attuned helper response.
Three of the following represent obstacles to the attending process.Which of the following is NOT an obstacle to attentiveness?
Identify obstacles to the attending process and explain how such helper behaviors detract from attentive listening.
The concept of verbal following is demonstrated when the helper
The process of choosing whether to focus on a client's cognitive or affective response is called
Discuss cultural considerations related to client-helper eye contact,body position,and personal space.
When a helper verbally acknowledges a topic that the client has brought up,the client will likely
Identify and discuss the four dimensions or channels via which attentiveness to the client is communicated by the helper.Describe the manner in which the effectiveness of each of these four is enhanced.
Which of the following statements is the most likely depiction of the relationship between physical space and the degree of eye contact between the client and helper?
Imagine that you are in a session with a client.What types of questions might you ask yourself about the client to guide you in the process of selective attention?
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