Question 1

Which of the following does NOT apply to the concept of ritualized patterns of communication?

Accepted Answer

A) situation specific 
B) suspension of previous style of interaction 
C) idiosyncratic to the individual involved 
D) trademark interaction style 
A) situation specific 
B) suspension of previous style of interaction 
C) idiosyncratic to the individual involved 
D) trademark interaction style B

Question 2

A conversation becomes 'gendered' when:

Accepted Answer

A) gender is discussed. 
B) gender influences what you say and how you relate to others. 
C) someone is being sexually harassed. 
D) Someone is being sexist. 
A) gender is discussed. 
B) gender influences what you say and how you relate to others. 
C) someone is being sexually harassed. 
D) Someone is being sexist. B

Question 3

With respect to helper-induced silence,unintentional silence is often used:

Accepted Answer

A) as a reflection of his or her tendency to hide,withhold,and self-protect. 
B) unsystematically when at a loss for words. 
C) to deliberately reduce helper activity and to transfer responsibility to the client. 
D) to avoid interfering with or impeding the client's momentum. 
A) as a reflection of his or her tendency to hide,withhold,and self-protect. 
B) unsystematically when at a loss for words. 
C) to deliberately reduce helper activity and to transfer responsibility to the client. 
D) to avoid interfering with or impeding the client's momentum. A

Question 4

Discuss gender issues that influence communication patterns.Identify approaches that will promote gender-sensitive communication in the helping context.

Accepted Answer

Gender issues play a significant role in

Question 5

Developing a conversation style that is _________________ rather than ____________________ is important in working effectively with clients with disabilities.

Accepted Answer

A) direct and respectful;avoidant or condescending. 
B) straight forward;confusing. 
C) simple;complicated. 
D) understanding and empathetic;clinical. 
A) direct and respectful;avoidant or condescending. 
B) straight forward;confusing. 
C) simple;complicated. 
D) understanding and empathetic;clinical.

Question 6

Perpetuation of gender roles is damaging to:

Accepted Answer

A) men. 
B) women. 
C) both men and women. 
D) none of the above. 
A) men. 
B) women. 
C) both men and women. 
D) none of the above.

Question 7

Which of the following is NOT recommended practice in the therapeutic use of silence in a helping session?

Accepted Answer

A) Allow clients to determine when to terminate helper-induced silence. 
B) If clients appear uncomfortable with a silence,invite them to "just say whatever comes to mind". 
C) Use silence to calm confused or psychotic clients. 
D) If clients appear to be struggling with a silence,acknowledge that it sometimes can be difficult to decide what to say next. 
A) Allow clients to determine when to terminate helper-induced silence. 
B) If clients appear uncomfortable with a silence,invite them to "just say whatever comes to mind". 
C) Use silence to calm confused or psychotic clients. 
D) If clients appear to be struggling with a silence,acknowledge that it sometimes can be difficult to decide what to say next.

Question 8

When a communication mismatch occurs in the context of a cross-cultural helping dyad,there is an increased risk of

Accepted Answer

A) premature termination of the session by the client. 
B) inability of the helper to establish rapport with the client. 
C) cultural oppression of the client. 
D) all of the above. 
A) premature termination of the session by the client. 
B) inability of the helper to establish rapport with the client. 
C) cultural oppression of the client. 
D) all of the above.

Question 9

Describe the barriers LGBTQ clients face and what helpers can do to overcome these barriers and effectively communicate with their clients.

Accepted Answer

LGBTQ clients often face a variety of ba

Question 10

Clients often approach helping with thoughts such as,"I know that I need help",and "I wish I weren't here".Given this dual set of motivations,helpers may anticipate that clients will engage in __________ communication at times.

Accepted Answer

A) conflicting and contradictory 
B) conflicting and complementary 
C) complementary and contradictory 
D) complementary and congruent 
A) conflicting and contradictory 
B) conflicting and complementary 
C) complementary and contradictory 
D) complementary and congruent

Question 11

An important differentiation between immigrant and refugee clients is:

Accepted Answer

A) immigrants have migrated voluntarily and refugees have been forced to migrate. 
B) immigrants are pushed out of their country and refugees are pulled to their new country. 
C) immigrants have never suffered traumatic experiences at home,whereas refugees have. 
D) immigrants are better able to afford counseling,whereas refugees often arrive here in poverty. 
A) immigrants have migrated voluntarily and refugees have been forced to migrate. 
B) immigrants are pushed out of their country and refugees are pulled to their new country. 
C) immigrants have never suffered traumatic experiences at home,whereas refugees have. 
D) immigrants are better able to afford counseling,whereas refugees often arrive here in poverty.

Question 12

Discuss various ways in which different racial/ethnic groups differ in their communication styles.Provide some cultural-specific examples.

Accepted Answer

Different racial/ethnic groups often hav

Question 13

How is transgendered status different from lesbian,gay,or bisexual status?

Accepted Answer

A) it is biological. 
B) it is more socially accepted. 
C) it relates to gender identity instead of sexual orientation. 
D) it relates to sexual orientation instead of gender identity. 
A) it is biological. 
B) it is more socially accepted. 
C) it relates to gender identity instead of sexual orientation. 
D) it relates to sexual orientation instead of gender identity.

Question 14

Immigrants and refugees face many struggles as they migrate to our country and seek help.Discuss the similarities and differences a helper will experience when working with these populations.

Accepted Answer

When working with immigrants and refugee

Question 15

Which of the following describes people with disabilities?

Accepted Answer

A) all disabilities are visible to others. 
B) there is a wide range of disabilities clients may experience. 
C) most disabilities impact a client's ability to learn. 
D) a disability always impacts a person's health. 
A) all disabilities are visible to others. 
B) there is a wide range of disabilities clients may experience. 
C) most disabilities impact a client's ability to learn. 
D) a disability always impacts a person's health.

Question 16

The judicious and deliberate use of silence by the helper may be effective in

Accepted Answer

A) pacing the interview. 
B) communicating compassion and caring. 
C) helping the client develop insight into defense mechanisms. 
D) accomplishing all of the above. 
A) pacing the interview. 
B) communicating compassion and caring. 
C) helping the client develop insight into defense mechanisms. 
D) accomplishing all of the above.

Question 17

Pittman (1985)coined the term __________ to describe the role of helpers in helping clients examine traditional and modern socialization and communication styles.

Accepted Answer

A) gender broker 
B) cultural nuance cultivator 
C) cultural dimension navigator 
D) patriarchal structure disassembler 
A) gender broker 
B) cultural nuance cultivator 
C) cultural dimension navigator 
D) patriarchal structure disassembler

Question 18

All of the following are common communication problems helpers experience with disabled clients EXCEPT:

Accepted Answer

A) helpers may fear to say the wrong thing. 
B) helping sessions may be terminated prematurely. 
C) helpers may struggle with boundary crossing with clients. 
D) helpers may use biased language with clients. 
A) helpers may fear to say the wrong thing. 
B) helping sessions may be terminated prematurely. 
C) helpers may struggle with boundary crossing with clients. 
D) helpers may use biased language with clients.

Question 19

Given the increasing likelihood that helpers will encounter clients with disabilities,identify communication patterns and styles that will foster a healthy therapeutic alliance when working with clients who are living with disabilities.

Accepted Answer

When working with clients who are living

Question 20

Karasu (1992)observed that helpers tend to __________ the power of listening and to __________ the power of speaking.

Accepted Answer

A) deny,acknowledge 
B) acknowledge,deny 
C) underestimate,overestimate 
D) overestimate,underestimate 
A) deny,acknowledge 
B) acknowledge,deny 
C) underestimate,overestimate 
D) overestimate,underestimate

Which of the following does NOT apply to the concept of ritualized patterns of communication?

A conversation becomes 'gendered' when:

With respect to helper-induced silence,unintentional silence is often used:

Discuss gender issues that influence communication patterns.Identify approaches that will promote gender-sensitive communication in the helping context.

Developing a conversation style that is _ rather than ____ is important in working effectively with clients with disabilities.

Perpetuation of gender roles is damaging to:

Which of the following is NOT recommended practice in the therapeutic use of silence in a helping session?

When a communication mismatch occurs in the context of a cross-cultural helping dyad,there is an increased risk of

Describe the barriers LGBTQ clients face and what helpers can do to overcome these barriers and effectively communicate with their clients.

Clients often approach helping with thoughts such as,"I know that I need help",and "I wish I weren't here".Given this dual set of motivations,helpers may anticipate that clients will engage in __________ communication at times.

An important differentiation between immigrant and refugee clients is:

Discuss various ways in which different racial/ethnic groups differ in their communication styles.Provide some cultural-specific examples.

How is transgendered status different from lesbian,gay,or bisexual status?

Immigrants and refugees face many struggles as they migrate to our country and seek help.Discuss the similarities and differences a helper will experience when working with these populations.

Which of the following describes people with disabilities?

The judicious and deliberate use of silence by the helper may be effective in

Pittman (1985)coined the term __________ to describe the role of helpers in helping clients examine traditional and modern socialization and communication styles.

All of the following are common communication problems helpers experience with disabled clients EXCEPT:

Given the increasing likelihood that helpers will encounter clients with disabilities,identify communication patterns and styles that will foster a healthy therapeutic alliance when working with clients who are living with disabilities.

Karasu (1992)observed that helpers tend to the power of listening and to the power of speaking.

The Helping Profession

The Helping Relationship

Attending Skills

Listening Skills

Action Skills

Managing the Helping Sessions

Conceptualizing Client Issues and Setting Change Goals

Using Integrative Helping Strategies and Interventions

Considerations and Challenges for Beginning Helpers

Filters

Exam 3: Communication Patterns in the Helping Process

Which of the following does NOT apply to the concept of ritualized patterns of communication?

A conversation becomes 'gendered' when:

With respect to helper-induced silence,unintentional silence is often used:

Discuss gender issues that influence communication patterns.Identify approaches that will promote gender-sensitive communication in the helping context.

Developing a conversation style that is _________________ rather than ____________________ is important in working effectively with clients with disabilities.

Perpetuation of gender roles is damaging to:

Which of the following is NOT recommended practice in the therapeutic use of silence in a helping session?

When a communication mismatch occurs in the context of a cross-cultural helping dyad,there is an increased risk of

Describe the barriers LGBTQ clients face and what helpers can do to overcome these barriers and effectively communicate with their clients.

Clients often approach helping with thoughts such as,"I know that I need help",and "I wish I weren't here".Given this dual set of motivations,helpers may anticipate that clients will engage in __________ communication at times.

An important differentiation between immigrant and refugee clients is:

Discuss various ways in which different racial/ethnic groups differ in their communication styles.Provide some cultural-specific examples.

How is transgendered status different from lesbian,gay,or bisexual status?

Immigrants and refugees face many struggles as they migrate to our country and seek help.Discuss the similarities and differences a helper will experience when working with these populations.

Which of the following describes people with disabilities?

The judicious and deliberate use of silence by the helper may be effective in

Pittman (1985)coined the term __________ to describe the role of helpers in helping clients examine traditional and modern socialization and communication styles.

All of the following are common communication problems helpers experience with disabled clients EXCEPT:

Given the increasing likelihood that helpers will encounter clients with disabilities,identify communication patterns and styles that will foster a healthy therapeutic alliance when working with clients who are living with disabilities.

Karasu (1992)observed that helpers tend to __________ the power of listening and to __________ the power of speaking.

The Helping Profession

The Helping Relationship

Attending Skills

Listening Skills

Action Skills

Managing the Helping Sessions

Conceptualizing Client Issues and Setting Change Goals

Using Integrative Helping Strategies and Interventions

Considerations and Challenges for Beginning Helpers

Filters

Developing a conversation style that is _ rather than ____ is important in working effectively with clients with disabilities.

Karasu (1992)observed that helpers tend to the power of listening and to the power of speaking.