Question 1

Which of the following about qualitative research is true?

Accepted Answer

A) It explores the "what." 
B) It handles large audiences well. 
C) It explores the "how" and the "why." 
D) It allows for in-depth interpersonal interviews which produce insignificant results. 
E) It involves hundreds or thousands of interviews. 
A) It explores the "what." 
B) It handles large audiences well. 
C) It explores the "how" and the "why." 
D) It allows for in-depth interpersonal interviews which produce insignificant results. 
E) It involves hundreds or thousands of interviews. C

Question 2

_____ are documents with many links.

Accepted Answer

A) Page ranks 
B) Authority pages 
C) Hubs 
D) Cookies 
E) Web pages 
A) Page ranks 
B) Authority pages 
C) Hubs 
D) Cookies 
E) Web pages C

Question 3

What is quantitative research? Where is it often used?

Accepted Answer

Quantitative research involves investigation and analysis of data and relationships between data that can be represented by numbers.It is often used to test a hypothesis,and normally involves large volumes of data.

Question 4

Which of the following about quantitative research is true?

Accepted Answer

A) It is rarely used to test a hypothesis. 
B) You may ask an open-ended question like "What does the wine taste like?" 
C) It may involve a maximum of a dozen interviews. 
D) It normally involves large volumes of data. 
E) It involves investigative methods that cross subjects and academic disciplines to gain in-depth information. 
A) It is rarely used to test a hypothesis. 
B) You may ask an open-ended question like "What does the wine taste like?" 
C) It may involve a maximum of a dozen interviews. 
D) It normally involves large volumes of data. 
E) It involves investigative methods that cross subjects and academic disciplines to gain in-depth information.

Question 5

Feedback is not always productive,but it is always constructive.

Accepted Answer

A) True 
 B)False

Question 6

_____ involves the degree to which each evaluator evaluates the same in similar contexts.

Accepted Answer

A) Statistically significant findings 
B) Test-retest reliability 
C) Inter-rater reliability 
D) Quantitative research 
E) Internal consistency reliability 
A) Statistically significant findings 
B) Test-retest reliability 
C) Inter-rater reliability 
D) Quantitative research 
E) Internal consistency reliability

Question 7

Which of the following is false regarding internal feedback?

Accepted Answer

A) If your writing is technically correct and polished,it is perfectly satisfactory for any kind of reading audience. 
B) Correctness involves accuracy: questions concerning true,false,and somewhere in between. 
C) Writing correctly includes providing current,up-to-date information. 
D) Most business documents place an emphasis on the time-sensitivity of the information. 
E) Information that is not current serves useful purposes,but often requires qualification on why it is relevant,with particular attention to a current context. 
A) If your writing is technically correct and polished,it is perfectly satisfactory for any kind of reading audience. 
B) Correctness involves accuracy: questions concerning true,false,and somewhere in between. 
C) Writing correctly includes providing current,up-to-date information. 
D) Most business documents place an emphasis on the time-sensitivity of the information. 
E) Information that is not current serves useful purposes,but often requires qualification on why it is relevant,with particular attention to a current context.

Question 8

Hits have largely been credited as a reliable measure of a document's effectiveness,popularity,and audience size.

Accepted Answer

A) True 
 B)False

Question 9

_____ feedback communicates encouragement in response to a message.

Accepted Answer

A) Interpretive 
B) Supportive 
C) Probing 
D) Understanding 
E) Evaluative 
A) Interpretive 
B) Supportive 
C) Probing 
D) Understanding 
E) Evaluative

Question 10

Interviews:

Accepted Answer

A) take very little time. 
B) can easily be scaled up to address large numbers of readers. 
C) are most often conducted with a big audience. 
D) provide an author with the opportunity to ask questions of,and receive responses from,audience members. 
E) involve a representative sample of individuals,brought together to represent a larger group or audience. 
A) take very little time. 
B) can easily be scaled up to address large numbers of readers. 
C) are most often conducted with a big audience. 
D) provide an author with the opportunity to ask questions of,and receive responses from,audience members. 
E) involve a representative sample of individuals,brought together to represent a larger group or audience.

Question 11

_____ is the consistency of your measurements.

Accepted Answer

A) Arbitrariness 
B) Reliability 
C) Validity 
D) Determination 
E) Randomness 
A) Arbitrariness 
B) Reliability 
C) Validity 
D) Determination 
E) Randomness

Question 12

Describe evaluative feedback.

Accepted Answer

This type of feedback is the most common

Question 13

From interviews to focus groups,many of the face-to-face strategies used to gather information are _____ in nature.

Accepted Answer

The answer of From interviews to focus groups,many of the...

Question 14

Which of the following about indirect feedback is false?

Accepted Answer

A) The fact that the information is not communicated directly implies that it does not have value. 
B) Comments,e-mails,and information from individuals within the organization about what customers have told them are all sources of indirect feedback. 
C) The fact that the information is not communicated directly may limit its use or reliability. 
D) It comes indirectly from the receiver or source. 
E) The receiver may receive the message and become the source of the response,but they may not communicate that response directly to the author. 
A) The fact that the information is not communicated directly implies that it does not have value. 
B) Comments,e-mails,and information from individuals within the organization about what customers have told them are all sources of indirect feedback. 
C) The fact that the information is not communicated directly may limit its use or reliability. 
D) It comes indirectly from the receiver or source. 
E) The receiver may receive the message and become the source of the response,but they may not communicate that response directly to the author.

Question 15

_____ involves the degree to which each evaluator evaluates the same in similar contexts.

Accepted Answer

Inter-rate

Question 16

Qualitative research focuses on quality in the sense of _____.

Accepted Answer

A) "what is it like?" 
B) "how many customers?" 
C) "what percentage?" 
D) "do most people like or dislike a product feature?" 
E) "how many times is a product used?" 
A) "what is it like?" 
B) "how many customers?" 
C) "what percentage?" 
D) "do most people like or dislike a product feature?" 
E) "how many times is a product used?"

Question 17

Assessment of feedback from the receiver is part of a writer's responsibility.

Accepted Answer

A) True 
 B)False

Question 18

What is reliability? How does it apply to feedback in business writing?

Accepted Answer

Reliability is the consistency of your m

Question 19

Which of the following about closed questions is true?

Accepted Answer

A) They require a simple yes or no to respond. 
B) They give respondents complete freedom to write their thoughts. 
C) They promote the expression of new and creative ideas. 
D) They can lead to valuable insights for the writer. 
E) They are difficult to tabulate as "votes." 
A) They require a simple yes or no to respond. 
B) They give respondents complete freedom to write their thoughts. 
C) They promote the expression of new and creative ideas. 
D) They can lead to valuable insights for the writer. 
E) They are difficult to tabulate as "votes."

Question 20

_____ feedback is a response that comes from the receiver.

Accepted Answer

A) Indirect 
B) Tactile 
C) Direct 
D) External 
E) Internal 
A) Indirect 
B) Tactile 
C) Direct 
D) External 
E) Internal

Which of the following about qualitative research is true?

_____ are documents with many links.

What is quantitative research? Where is it often used?

Which of the following about quantitative research is true?

Feedback is not always productive,but it is always constructive.

_____ involves the degree to which each evaluator evaluates the same in similar contexts.

Which of the following is false regarding internal feedback?

Hits have largely been credited as a reliable measure of a document's effectiveness,popularity,and audience size.

_____ feedback communicates encouragement in response to a message.

Interviews:

_____ is the consistency of your measurements.

Describe evaluative feedback.

From interviews to focus groups,many of the face-to-face strategies used to gather information are _____ in nature.

Which of the following about indirect feedback is false?

_____ involves the degree to which each evaluator evaluates the same in similar contexts.

Qualitative research focuses on quality in the sense of _____.

Assessment of feedback from the receiver is part of a writer's responsibility.

What is reliability? How does it apply to feedback in business writing?

Which of the following about closed questions is true?

_____ feedback is a response that comes from the receiver.

Effective Business Communication

Delivering Your Message

Understanding Your Audience

Effective Business Writing

Writing Preparation

Writing

Revising and Presenting Your Writing

Business Writing in Action

Developing Business Presentations

Nonverbal Delivery

Organization and Outlines

Presentations to Inform

Presentations to Persuade

Business Presentations in Action

Intrapersonal and Interpersonal Business Communication

Negative News and Crisis Communication

Intercultural and International Business Communication

Group Communication, Teamwork, and Leadership

Filters

Exam 8: Feedback in the Writing Process

Which of the following about qualitative research is true?

_____ are documents with many links.

What is quantitative research? Where is it often used?

Which of the following about quantitative research is true?

Feedback is not always productive,but it is always constructive.

_____ involves the degree to which each evaluator evaluates the same in similar contexts.

Which of the following is false regarding internal feedback?

Hits have largely been credited as a reliable measure of a document's effectiveness,popularity,and audience size.

_____ feedback communicates encouragement in response to a message.

Interviews:

_____ is the consistency of your measurements.

Describe evaluative feedback.

From interviews to focus groups,many of the face-to-face strategies used to gather information are _____ in nature.

Which of the following about indirect feedback is false?

_____ involves the degree to which each evaluator evaluates the same in similar contexts.

Qualitative research focuses on quality in the sense of _____.

Assessment of feedback from the receiver is part of a writer's responsibility.

What is reliability? How does it apply to feedback in business writing?

Which of the following about closed questions is true?

_____ feedback is a response that comes from the receiver.

Effective Business Communication

Delivering Your Message

Understanding Your Audience

Effective Business Writing

Writing Preparation

Writing

Revising and Presenting Your Writing

Business Writing in Action

Developing Business Presentations

Nonverbal Delivery

Organization and Outlines

Presentations to Inform

Presentations to Persuade

Business Presentations in Action

Intrapersonal and Interpersonal Business Communication

Negative News and Crisis Communication

Intercultural and International Business Communication

Group Communication, Teamwork, and Leadership

Filters