Question 1

"Statistically significant findings" is a research term that is rarely used and commonly misunderstood.

Accepted Answer

A) True 
 B)False

Question 2

This type of feedback is the most common and often involves judgment of the writer and his/her ethos.

Accepted Answer

A) Interpretive 
B) Supportive 
C) Probing 
D) Understanding 
E) Evaluative 
A) Interpretive 
B) Supportive 
C) Probing 
D) Understanding 
E) Evaluative

Question 3

_____ feedback allows the speaker to hear a clear demonstration of feedback that confirms that the message was understood or needs correction.

Accepted Answer

A) Interpretive 
B) Supportive 
C) Probing 
D) Understanding 
E) Evaluative 
A) Interpretive 
B) Supportive 
C) Probing 
D) Understanding 
E) Evaluative

Question 4

When a browser,like Internet Explorer or Firefox,receives a file from a Web server,it is considered a _____.

Accepted Answer

A) hit 
B) hub 
C) boot 
D) loop 
E) mod 
A) hit 
B) hub 
C) boot 
D) loop 
E) mod

Question 5

Which of the following about Jon Kleinberg's HITS is false?

Accepted Answer

A) It has become a popular and effective way to rate Web pages. 
B) It ranks documents by the links within the document. 
C) It presumes that a good document is one that incorporates and references other Web documents. 
D) It provides links to other Web documents while also being frequently cited by other documents. 
E) It uses small,time-encoded files to identify specific users. 
A) It has become a popular and effective way to rate Web pages. 
B) It ranks documents by the links within the document. 
C) It presumes that a good document is one that incorporates and references other Web documents. 
D) It provides links to other Web documents while also being frequently cited by other documents. 
E) It uses small,time-encoded files to identify specific users.

Question 6

Writing is a form of one-way communication.

Accepted Answer

A) True 
 B)False

Question 7

Where a quantitative research project may involve a dozen interviews,a qualitative one would involve hundreds or thousands.

Accepted Answer

A) True 
 B)False

Question 8

Internal feedback cannot come from anyone other than the author.

Accepted Answer

A) True 
 B)False

Question 9

Lack of access to a computer is a reality for most of the world's population.

Accepted Answer

A) True 
 B)False

Question 10

_____ are small,time-encoded files that identify specific users.

Accepted Answer

A) Viruses 
B) Hubs 
C) Page views 
D) Cookies 
E) Web pages 
A) Viruses 
B) Hubs 
C) Page views 
D) Cookies 
E) Web pages

Question 11

Page views are frequently cited documents.

Accepted Answer

A) True 
 B)False

Question 12

_____ feedback communicates sympathy and empathy for the source of the message.

Accepted Answer

The answer of _____ feedback communicates sympathy and empathy for...

Question 13

Suppose you have written an article about a new product.Your company has developed an advertising campaign introducing the product to the market and has added it to their online sales menu.Once your article has been reviewed and posted,it is accessed online by a reader in another country who is currently researching products that fall within your product range.That reader sees a banner ad displayed across the header of the Web page,with the name of your company prominently displayed in the reader's native language.Ads of this nature are called _____ ads.

Accepted Answer

A) psychologically irrelevant 
B) contextually relevant 
C) behaviorally nonrelevant 
D) channel nonrelevant 
E) interference awareness 
A) psychologically irrelevant 
B) contextually relevant 
C) behaviorally nonrelevant 
D) channel nonrelevant 
E) interference awareness

Question 14

_____ involves the strength of conclusions,inferences or assertions.

Accepted Answer

A) Validity 
B) Consistency 
C) Reliability 
D) Constancy 
E) Determination 
A) Validity 
B) Consistency 
C) Reliability 
D) Constancy 
E) Determination

Question 15

The _____ is the unofficial,informal communication network within an organization.

Accepted Answer

A) jargon 
B) rhetoric 
C) doublespeak 
D) slang 
E) grapevine 
A) jargon 
B) rhetoric 
C) doublespeak 
D) slang 
E) grapevine

Question 16

Identify the incorrect statement regarding user-generated feedback.

Accepted Answer

A) Getting your content to a hub position,and including authoritative references,is a great way to make your content more relevant to your readers. 
B) Trying to facilitate endless discussions may be engaging and generate feedback,but may not translate into success. 
C) If your content provides what readers are looking for,you may see your page views and effectiveness increase. 
D) Customer reviews and similar forms of user-generated content are increasingly common across the Internet. 
E) Your goal as a business writer is to meet the employer's expectations rather than the audience's expectations in a clear and concise way. 
A) Getting your content to a hub position,and including authoritative references,is a great way to make your content more relevant to your readers. 
B) Trying to facilitate endless discussions may be engaging and generate feedback,but may not translate into success. 
C) If your content provides what readers are looking for,you may see your page views and effectiveness increase. 
D) Customer reviews and similar forms of user-generated content are increasingly common across the Internet. 
E) Your goal as a business writer is to meet the employer's expectations rather than the audience's expectations in a clear and concise way.

Question 17

The grapevine is the unofficial,formal communication network within an organization.

Accepted Answer

A) True 
 B)False

Question 18

Interpretive feedback is the most common type of feedback.

Accepted Answer

A) True 
 B)False

Question 19

The feedback _____ provides you with an open and direct channel of communication with your community,and that represents a never-available-before opportunity.

Accepted Answer

The answer of The feedback _____ provides you with an...

Question 20

All of the following about direct feedback is true except _____.

Accepted Answer

A) it can be both verbal and nonverbal 
B) it may involve signs,symbols,words,or sounds that are difficult to understand 
C) the ability to identify direct feedback can be a significant challenge 
D) direct feedback for the writer is often less obvious 
E) it is a rare moment when direct feedback is not immediately available 
A) it can be both verbal and nonverbal 
B) it may involve signs,symbols,words,or sounds that are difficult to understand 
C) the ability to identify direct feedback can be a significant challenge 
D) direct feedback for the writer is often less obvious 
E) it is a rare moment when direct feedback is not immediately available

"Statistically significant findings" is a research term that is rarely used and commonly misunderstood.

This type of feedback is the most common and often involves judgment of the writer and his/her ethos.

_____ feedback allows the speaker to hear a clear demonstration of feedback that confirms that the message was understood or needs correction.

When a browser,like Internet Explorer or Firefox,receives a file from a Web server,it is considered a _____.

Which of the following about Jon Kleinberg's HITS is false?

Writing is a form of one-way communication.

Where a quantitative research project may involve a dozen interviews,a qualitative one would involve hundreds or thousands.

Internal feedback cannot come from anyone other than the author.

Lack of access to a computer is a reality for most of the world's population.

_____ are small,time-encoded files that identify specific users.

Page views are frequently cited documents.

_____ feedback communicates sympathy and empathy for the source of the message.

_____ involves the strength of conclusions,inferences or assertions.

The _____ is the unofficial,informal communication network within an organization.

Identify the incorrect statement regarding user-generated feedback.

The grapevine is the unofficial,formal communication network within an organization.

Interpretive feedback is the most common type of feedback.

The feedback _____ provides you with an open and direct channel of communication with your community,and that represents a never-available-before opportunity.

All of the following about direct feedback is true except _____.

Effective Business Communication

Delivering Your Message

Understanding Your Audience

Effective Business Writing

Writing Preparation

Writing

Revising and Presenting Your Writing

Business Writing in Action

Developing Business Presentations

Nonverbal Delivery

Organization and Outlines

Presentations to Inform

Presentations to Persuade

Business Presentations in Action

Intrapersonal and Interpersonal Business Communication

Negative News and Crisis Communication

Intercultural and International Business Communication

Group Communication, Teamwork, and Leadership

Filters

Exam 8: Feedback in the Writing Process

"Statistically significant findings" is a research term that is rarely used and commonly misunderstood.

This type of feedback is the most common and often involves judgment of the writer and his/her ethos.

_____ feedback allows the speaker to hear a clear demonstration of feedback that confirms that the message was understood or needs correction.

When a browser,like Internet Explorer or Firefox,receives a file from a Web server,it is considered a _____.

Which of the following about Jon Kleinberg's HITS is false?

Writing is a form of one-way communication.

Where a quantitative research project may involve a dozen interviews,a qualitative one would involve hundreds or thousands.

Internal feedback cannot come from anyone other than the author.

Lack of access to a computer is a reality for most of the world's population.

_____ are small,time-encoded files that identify specific users.

Page views are frequently cited documents.

_____ feedback communicates sympathy and empathy for the source of the message.

_____ involves the strength of conclusions,inferences or assertions.

The _____ is the unofficial,informal communication network within an organization.

Identify the incorrect statement regarding user-generated feedback.

The grapevine is the unofficial,formal communication network within an organization.

Interpretive feedback is the most common type of feedback.

The feedback _____ provides you with an open and direct channel of communication with your community,and that represents a never-available-before opportunity.

All of the following about direct feedback is true except _____.

Effective Business Communication

Delivering Your Message

Understanding Your Audience

Effective Business Writing

Writing Preparation

Writing

Revising and Presenting Your Writing

Business Writing in Action

Developing Business Presentations

Nonverbal Delivery

Organization and Outlines

Presentations to Inform

Presentations to Persuade

Business Presentations in Action

Intrapersonal and Interpersonal Business Communication

Negative News and Crisis Communication

Intercultural and International Business Communication

Group Communication, Teamwork, and Leadership

Filters