Question 1

Which of the following balanced scorecard perspectives focuses on quality and process improvement?

Accepted Answer

A) Financial. 
B) Customer. 
C) Internal Business Process. 
D) Learning and growth. 
A) Financial. 
B) Customer. 
C) Internal Business Process. 
D) Learning and growth.

Question 2

The Thunder Mining Co.has the following information for last year:   The partial productivity for labor is:

Accepted Answer

A) 1.000. 
B) 0.069. 
C) 14.58. 
D) 12.00. 
A) 1.000. 
B) 0.069. 
C) 14.58. 
D) 12.00.

Question 3

If a manager wants to assess performance relative to the industry,it is best to use:

Accepted Answer

A) partial productivity measures. 
B) production volume variances. 
C) sales price variances. 
D) total factor productivity. 
A) partial productivity measures. 
B) production volume variances. 
C) sales price variances. 
D) total factor productivity.

Question 4

A balanced scorecard is a set of:

Accepted Answer

A) performance measures. 
B) financial statements. 
C) budget schedules. 
D) annual reports. 
A) performance measures. 
B) financial statements. 
C) budget schedules. 
D) annual reports.

Question 5

The Pepin Company collected the following information (in days):   What is the manufacturing cycle time?

Accepted Answer

A) 10 days. 
B) 31 days. 
C) 28 days. 
D) 22 days. 
A) 10 days. 
B) 31 days. 
C) 28 days. 
D) 22 days.

Question 6

One of the results in using balanced scorecards is a shift from a focus on financial results to a focus on:

Accepted Answer

A) maximizing market share. 
B) minimizing budgetary slack. 
C) eliminating fraudulent behavior. 
D) increasing customer satisfaction. 
A) maximizing market share. 
B) minimizing budgetary slack. 
C) eliminating fraudulent behavior. 
D) increasing customer satisfaction.

Question 7

The Brindle Milling Co has the following information for last year   The partial productivity for materials is

Accepted Answer

A) 0.12 
B) 1.31 
C) 8.33 
D) 15.75 
A) 0.12 
B) 1.31 
C) 8.33 
D) 15.75

Question 8

Matisse Co.has provided the following information for last year:   The selling price of the product (rounded)is:

Accepted Answer

A) $45.01. 
B) $33.80. 
C) $39.00. 
D) $28.13. 
A) $45.01. 
B) $33.80. 
C) $39.00. 
D) $28.13.

Question 9

Cezanne Co.has provided the following information for last year:   The total number of gallons input (rounded)is:

Accepted Answer

A) 10,000 gallons. 
B) 8,600 gallons. 
C) 7,450 gallons. 
D) 200,000 gallons. 
A) 10,000 gallons. 
B) 8,600 gallons. 
C) 7,450 gallons. 
D) 200,000 gallons.

Question 10

The ABC Manufacturing Company collected the following information (in days):   What is the manufacturing cycle efficiency?

Accepted Answer

A) 87.5%. 
B) 63.6%. 
C) 62.2%. 
D) 42.9%. 
A) 87.5%. 
B) 63.6%. 
C) 62.2%. 
D) 42.9%.

Question 11

Which of the following is a total factor productivity measure?

Accepted Answer

A) Tons output/tons of material used. 
B) Units produced/machine hour. 
C) Sales value/total cost. 
D) Gallons output/direct labor hour. 
A) Tons output/tons of material used. 
B) Units produced/machine hour. 
C) Sales value/total cost. 
D) Gallons output/direct labor hour.

Question 12

Manufacturing Cycle Efficiency (MCE)is computed as:

Accepted Answer

A) Throughput Time ÷ Delivery Cycle Time. 
B) Process Time ÷ Delivery Cycle Time. 
C) Value-Added Time ÷ Throughput Time. 
D) Value-Added Time ÷ Delivery Cycle Time. 
A) Throughput Time ÷ Delivery Cycle Time. 
B) Process Time ÷ Delivery Cycle Time. 
C) Value-Added Time ÷ Throughput Time. 
D) Value-Added Time ÷ Delivery Cycle Time.

Question 13

An objective performance measure is one where:

Accepted Answer

A) different people will agree as to the appropriateness of a measure. 
B) different people will agree as to the method to calculate the measure. 
C) different managers will calculate a measure differently. 
D) different managers will view the facts and come to different conclusion. 
A) different people will agree as to the appropriateness of a measure. 
B) different people will agree as to the method to calculate the measure. 
C) different managers will calculate a measure differently. 
D) different managers will view the facts and come to different conclusion.

Question 14

Employee involvement is important in an effective performance measurement system because it:

Accepted Answer

A) increases the employee's commitment to the organization and its objectives. 
B) decreases the employee's reliance on financial performance measures. 
C) increases the likelihood that goal congruence problems will occur. 
D) decreases the chances of an unfavorable manufacturing cycle time. 
A) increases the employee's commitment to the organization and its objectives. 
B) decreases the employee's reliance on financial performance measures. 
C) increases the likelihood that goal congruence problems will occur. 
D) decreases the chances of an unfavorable manufacturing cycle time.

Question 15

Partial productivity measures are most closely related to what type of variances?

Accepted Answer

A) Price variances. 
B) Sales mix variances. 
C) Efficiency variances. 
D) Production volume variances. 
A) Price variances. 
B) Sales mix variances. 
C) Efficiency variances. 
D) Production volume variances.

Question 16

Which of the following is not a partial productivity measure?

Accepted Answer

A) tons output/tons of material used. 
B) sales value/total cost. 
C) gallons output/direct labor hour. 
D) units produced/machine hour. 
A) tons output/tons of material used. 
B) sales value/total cost. 
C) gallons output/direct labor hour. 
D) units produced/machine hour.

Question 17

Employee involvement in setting performance objectives is likely to increase the employee's commitment to the organization.The employee has a sense of ownership.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following statements is (are)true regarding financial measures? (A)One disadvantage of using financial measures to evaluate performance is that they are typically reported on a monthly,quarterly,or annual basis.(B)One reason financial measures are used to evaluate performance is that they are easily quantifiable.

Accepted Answer

A) Only A is true. 
B) Only B is true. 
C) Both A and B are true. 
D) Neither A nor B is true. 
A) Only A is true. 
B) Only B is true. 
C) Both A and B are true. 
D) Neither A nor B is true.

Question 19

Total factor productivity:

Accepted Answer

A) is a ratio of the value of output to the value of all key inputs. 
B) is the same thing as the production volume variance. 
C) focuses on an individual input. 
D) includes materials and labor but not overheaD.Total factor productivity includes a number of inputs rather than just one. 
A) is a ratio of the value of output to the value of all key inputs. 
B) is the same thing as the production volume variance. 
C) focuses on an individual input. 
D) includes materials and labor but not overheaD.Total factor productivity includes a number of inputs rather than just one.

Question 20

Which of the following is typically not considered an objective of quality control?

Accepted Answer

A) Reduce costs associated with customer complaints. 
B) Reduce costs of honoring product or service warranty. 
C) Increase customer satisfaction with product or service. 
D) Increase the number of deliveries made when promiseD.Quality control is normally addressing product quality rather than delivery quality. 
A) Reduce costs associated with customer complaints. 
B) Reduce costs of honoring product or service warranty. 
C) Increase customer satisfaction with product or service. 
D) Increase the number of deliveries made when promiseD.Quality control is normally addressing product quality rather than delivery quality.

Which of the following balanced scorecard perspectives focuses on quality and process improvement?

The Thunder Mining Co.has the following information for last year: The partial productivity for labor is:

If a manager wants to assess performance relative to the industry,it is best to use:

A balanced scorecard is a set of:

The Pepin Company collected the following information (in days): What is the manufacturing cycle time?

One of the results in using balanced scorecards is a shift from a focus on financial results to a focus on:

The Brindle Milling Co has the following information for last year The partial productivity for materials is

Matisse Co.has provided the following information for last year: The selling price of the product (rounded)is:

Cezanne Co.has provided the following information for last year: The total number of gallons input (rounded)is:

The ABC Manufacturing Company collected the following information (in days): What is the manufacturing cycle efficiency?

Which of the following is a total factor productivity measure?

Manufacturing Cycle Efficiency (MCE)is computed as:

An objective performance measure is one where:

Employee involvement is important in an effective performance measurement system because it:

Partial productivity measures are most closely related to what type of variances?

Which of the following is not a partial productivity measure?

Employee involvement in setting performance objectives is likely to increase the employee's commitment to the organization.The employee has a sense of ownership.

Total factor productivity:

Which of the following is typically not considered an objective of quality control?

Cost Accounting: Information for Decision Making

Cost Concepts and Behavior

Fundamentals of Cost-Volume-Profit Analysis

Fundamentals of Cost Analysis for Decision Making

Cost Estimation

Fundamentals of Product and Service Costing

Job Costing

Process Costing

Activity-Based Costing

Fundamentals of Cost Management

Service Department and Joint Cost Allocation

Fundamentals of Management Control Systems

Planning and Budgeting

Business Unit Performance Measurement

Transfer Pricing

Fundamentals of Variance Analysis

Additional Topics in Variance Analysis

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Exam 18: Performance Measurement to Support Business Strategy

Which of the following balanced scorecard perspectives focuses on quality and process improvement?

The Thunder Mining Co.has the following information for last year: The partial productivity for labor is:

If a manager wants to assess performance relative to the industry,it is best to use:

A balanced scorecard is a set of:

The Pepin Company collected the following information (in days): What is the manufacturing cycle time?

One of the results in using balanced scorecards is a shift from a focus on financial results to a focus on:

The Brindle Milling Co has the following information for last year The partial productivity for materials is

Matisse Co.has provided the following information for last year: The selling price of the product (rounded)is:

Cezanne Co.has provided the following information for last year: The total number of gallons input (rounded)is:

The ABC Manufacturing Company collected the following information (in days): What is the manufacturing cycle efficiency?

Which of the following is a total factor productivity measure?

Manufacturing Cycle Efficiency (MCE)is computed as:

An objective performance measure is one where:

Employee involvement is important in an effective performance measurement system because it:

Partial productivity measures are most closely related to what type of variances?

Which of the following is not a partial productivity measure?

Employee involvement in setting performance objectives is likely to increase the employee's commitment to the organization.The employee has a sense of ownership.

Total factor productivity:

Which of the following is typically not considered an objective of quality control?

Cost Accounting: Information for Decision Making

Cost Concepts and Behavior

Fundamentals of Cost-Volume-Profit Analysis

Fundamentals of Cost Analysis for Decision Making

Cost Estimation

Fundamentals of Product and Service Costing

Job Costing

Process Costing

Activity-Based Costing

Fundamentals of Cost Management

Service Department and Joint Cost Allocation

Fundamentals of Management Control Systems

Planning and Budgeting

Business Unit Performance Measurement

Transfer Pricing

Fundamentals of Variance Analysis

Additional Topics in Variance Analysis

Filters