Exam 18: Procuring Professional Services

Over the past 60 years, since the end of World War II, the _________ has taken on an increasingly important role in the world economy. For example, in the United States, jobs in the __________ have increased from just fewer than 50 percent of the total jobs in the U.S. economy to more than 85 percent of the total jobs.

___________ is described as follows: Some activities are concurrent with other activities. A listing of the immediate predecessors of each activity is useful for constructing the CPM network diagram.

The critical path can be identified by determining the following four parameters for each activity: .ES – earliest start time .EF – earliest finish time .LF – latest finish time .LS – latest start time

Many organizations in the ____________, especially those offering transportation, financial, and communication services, have encountered changes in their regulatory environment and in their technological structure. These changes have opened up new global markets but, at the same time, forced ____________ to determine ways in which to remain competitive or they would cease to exist.

osts are often divided into two categories: ____________.

Some factors that may contribute to a successful project are listed below. Which of the following is/are the most important?

One of the tasks involved in a typical complex project is given below:CC charts or PAT grafts should be used to assess progress.

__________________ have altered most customers' tolerance for less than full satisfaction with products and services they receive.