Exam 5: Getting to Know Your Diverse Workplace

The acting out of prejudice is known as ___________.

Jenny is new to the law firm and is confused about some of the company's organizational culture. She asks several of her coworkers to clarify if her perceptions and understanding are correct. Jenny is engaging in ________.

The categorization of people based on physical characteristics such as skin color, dimensions of the human face, and hair is __________.

List and describe the seven tactics that a newcomer can use to learn about an organization.

The act of excluding or denying people of products, rights, and services based on their race, ethnicity, religion, gender, age, sexual orientation, or disability is called _____________.

Surveillance is a beneficial tactic that may be used to receive more accurate information.

Richard wants to know how his company handles late lunches but does not want to ask anyone. Instead, he watches others take late lunches and observes the manager's reaction. Richard is ____________.

In the United States, people from various regions use different words when referring to Coca-Cola, such as soda, pop, soda pop, etc. These word choices refer to the __________ of a region.

Alice works for a hospital in a very ethnically diverse neighborhood. To ensure everyone receives competent health care, the hospital places multilingual instructions and warning signs all around the complex. These practices are known as __________.

Biological groupings are part of __________.

__________ is culture's orientation to supernatural, human, and natural entities in the cosmological universe and other philosophical issues influencing how its members see the world.

Every organization has its own organizational culture.

Issues such as religion and gender differences influence each of our worldviews.

Give three examples of diversity in professional contexts.

__________ refers to a social group that may be joined together by factors such as shared history, shared identity, shared geography, or shared culture.

The period of time in which people starting a new job adjust and "settle in" is called the ___________.

Knowing and understanding the organizational culture is necessary to be able to step back and reflect on your own communication.

Which of the following statements is true concerning language in the workplace?

Jargon is a type of slang that is not appropriate to use in professional contexts.

David's company office is characterized by modern furniture, a classic architectural design, and extensive displays of the company logo on office supplies. These characteristics are known as ____________.