Exam 5: Getting to Know Your Diverse Workplace
Exam 1: Business and Professional Excellence in the Workplace50 Questions
Exam 2: Verbal and Nonverbal Communication55 Questions
Exam 3: Listening50 Questions
Exam 4: Résumés, Interviews, and Negotiations51 Questions
Exam 5: Getting to Know Your Diverse Workplace48 Questions
Exam 6: Interpersonal Communication at Work48 Questions
Exam 7: Strengthening Teams and Conducting Meetings50 Questions
Exam 8: Technology in the Workplace50 Questions
Exam 9: Writing With Professional Excellence50 Questions
Exam 10: Leadership and Conflict Management50 Questions
Exam 11: Informing and Persuading50 Questions
Exam 12: Speech Design49 Questions
Exam 13: Delivering a Speech With Professional Excellence50 Questions
Exam 14: Work-Life Balance49 Questions
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The process that brings businesses into greater contact with the rest of the world and gives our daily lives an increasingly international orientation is known as
Free
(Multiple Choice)
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Correct Answer:
A
Jackson needs information about a grant submission that one of his colleagues has been awarded in the past. He approaches the colleague and asks her about the kinds of things the committee is looking for. Jackson is using which tactic?
Free
(Multiple Choice)
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Correct Answer:
D
__________ refers to a social group that may be joined together by factors such as shared history, shared identity, shared geography, or shared culture.
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(Multiple Choice)
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Correct Answer:
C
Sally was working on a team that was comprised of colleagues from a different cultural background who value time differently. Sally was consistently frustrated with the way the team worked together, lamenting that meetings often started late and went well beyond their scheduled end time. While her colleagues were focused on developing relationships across the team, Sally just wanted to get her work done and move onto the next task. What is Sally lacking in this scenario?
(Multiple Choice)
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The act of excluding or denying people of products, rights, or services based on their race, ethnicity, religion, sexual orientation, gender, age, or disability is known as
(Multiple Choice)
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Issues such as religion and gender differences influence each of our worldviews.
(True/False)
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Alice works for a hospital in an ethnically diverse neighborhood. To ensure everyone receives competent health care, the hospital places multilingual instructions and warning signs all around the complex. These practices are known as
(Multiple Choice)
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The categorization of people based on physical characteristics such as skin color, dimensions of the human face, and hair is
(Multiple Choice)
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Men tend to tag questions on to the end of their statements for the purpose of more discussion.
(True/False)
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Men are more likely to communicate to establish relationships by using rapport talk.
(True/False)
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Knowing and understanding the organizational culture is necessary to be able to step back and reflect on your own communication.
(True/False)
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Jenny is new to the law firm and is confused about some of the company's organizational culture. She asks several of her coworkers to clarify if her perceptions and understanding are correct. Jenny is engaging in
(Multiple Choice)
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The period of time in which people starting a new job adjust and "settle in" is called the
(Multiple Choice)
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In the United States, people from various regions use different words when referring to Coca-Cola, such as soda, pop, soda pop, for example. These word choices refer to the __________ of a region.
(Multiple Choice)
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The activity of professors passing out syllabi on the first day of class or college graduations is known as
(Multiple Choice)
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_________ are temporary embellishments or objects characteristic of a particular culture or institution.
(Multiple Choice)
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