Exam 3: Requirements Determination

Joint application design (JAD) sessions are specifically designed to improve integration of information, because all information is combined when it is collected, not afterward.

An analyst for an insurance company determined that the overall time required to process a property damage insurance claim is 21 business days. When the analyst decomposes the process into steps and aggregates the total time requirements for all steps, she discovers a total time of 12 hours. The analyst is employing the activity-based costing analysis technique.

The interview schedule lists all the people who will be interviewed, when, and for what purpose.

Activity-based costing is similar to duration analysis. While duration analysis attempts to find the time taken to complete business processes, activity-based costing finds the costs associated with each of the basic functional steps or processes.

What are the three fundamental analysis strategies? Compare and contrast the outcomes of each strategy.

Briefly describe the primary advantage that concept maps have over traditional textual requirements documents techniques?

The analysis phase of the SDLC ends when a system proposal for the new system is presented to the approval committee.

Tracy has decided to ask the users and managers to identify problems with the current system and to recommend how to solve these problems in the future system. They have recommended small incremental changes. Tracy is identifying improvement opportunities through problem analysis.

Observation is a powerful tool for gathering information about the As-Is system and may be necessary because managers often do not remember how they work and how they allocate their time.

Describe the most common way that the analyst organizes the interview process in terms of structured versus unstructured, and also in terms of open-ended, closed-ended, and probing questions.

What information-gathering strategy enables the analyst to see the reality of the situation rather than listen to others describe it?

An analysis team consisting of users, managers, and analysts, are in the midst of a daylong meeting. They are working on systematically evaluating the consequences of removing every activity from the current business process. The team is performing activity-based costing.

A system proposal brings together into a SINGLE comprehensive document the material created during planning and analysis..

A fundamental disadvantage of the JAD sessions is that they are subject to be dominated by a few. e-JAD attempts to eliminate this disadvantage.

Benchmarking refers to studying how other organizations perform a business process so you can learn how your organization can do it better.

The executive summary in system proposal is typically no more than __________ page(s) long.

Document analysis and observation are two requirement gathering techniques. Briefly describe each and compare and contrast the advantages and disadvantages.

What two techniques are best suited for gathering information during all three stages of the information-gathering process (As-Is, improvements, and To-Be)? Discuss the user involvement and cost, as well as the depth, breadth, and integration of information for each.

The goal of ______ analysis strategy is to make minor or moderate changes to the business processes so that they will become more efficient and effective.