Exam 11: Decentralization, Performance Evaluation, and the Balanced Scorecard

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Which of the following items is often mostdifficult to allocate to a particular segment?

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Which of the following statements about the balanced scorecard approach is true?

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Return on investment (ROI) is calculated by:

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Austin Inc. has a return on investment (ROI) of 240%. The company's margin was 20% and its turnover was 12. How do margin and turnover relate back to ROI and what kinds of information do each of them provide?

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Which of the following statements is true regarding the allocation of a company's indirect fixed costs?

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Throughput would be a measure of performance under which perspective of the balanced scorecard?

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Hedding Inc. has two divisions: classic and modern. In the most recent year, the classic division reported sales of $900,000 and an asset turnover of 4.0. The rate of return on average invested assets was 16%. Required: What was the classic division's margin?

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When defining net operating income for return on investment (ROI) purposes, which of the following items should not be included?

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Which of the following statements is true regarding a company's segment margin?

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Which of the following statements about stock-based managerial compensation is correct?

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Pennington Products Pennington Products has two product lines: R-100 and R-200. Revenue and cost information for each of the product lines are as follows: Pennington Products Pennington Products has two product lines: R-100 and R-200. Revenue and cost information for each of the product lines are as follows:   Pennington has common fixed expenses of $380,000 per year. Last year, the company produced and sold 35,000 units of R-100 and 25,000 units of R-200. Refer to the Pennington Products information above. What is the segment margin of the R-100 product line? Pennington has common fixed expenses of $380,000 per year. Last year, the company produced and sold 35,000 units of R-100 and 25,000 units of R-200. Refer to the Pennington Products information above. What is the segment margin of the R-100 product line?

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Under what type of situation would return on investment (ROI) be a better performance measure than residual income and vice versa?

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A manager of a cost center would most likely be held responsible for which of the following variances?

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Ramsey Automotive Ltd. had sales of $3,500,000 and net operating income of $900,000 last year. Operating assets last year averaged $1,500,000. The company's manager is considering the purchase of a new machine which is expected to increase average operating assets by 20%. Required: Calculate the company's new ROI if the new machine is purchased.

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Classify the following examples of quality costs as prevention (P), appraisal (A), internal failure (IF), and external failure (EF). Classify the following examples of quality costs as prevention (P), appraisal (A), internal failure (IF), and external failure (EF).

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Which type of manager would most likely be held responsible for the return on investment (ROI) of his segment?

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Astin Ltd. requires all of its divisions to maintain a return on investment (ROI) of at least 25%. Over the past several years, one of Astin's divisions has consistently had the following information: Astin Ltd. requires all of its divisions to maintain a return on investment (ROI) of at least 25%. Over the past several years, one of Astin's divisions has consistently had the following information:   In order to achieve the company's ROI goals, this division should do which of the following? In order to achieve the company's ROI goals, this division should do which of the following?

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As a new manager of a production division, you have made the decision to incur more quality costs than the previous manager of the division incurred. How can you defend quality costs to executive management?

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Which of the following statements about the balanced scorecard approach is true?

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Residual income:

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