Exam 3: Marketing: How Will I Get Customers

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Giving a free seminar where you hand out your business cards at the local library is an example of .

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publicity

In direct mail advertising, "compiled" lists tend to be:

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A

"Competitive" pricing means pricing lower than your competition.

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False

Coupons, premiums and trade shows are all examples of:

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"Marketing mix" is:

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Advertising or exposure that a business gets "for free" is called .

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Getting the customer to agree to the purchase is called "qualifying".

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Agents do not own the services or products that they are selling.

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The perception people have about "what your business is like," is known as your company's .

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Which of the following is not part of personal selling?

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Identify and explain the various steps in the selling process. Describe how you might develop your own selling skills.

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Pick a well-known local business and analyze its name in terms of how it projects an appropriate image for its products/services and target customers.

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The most effective negotiating style tends to be:

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Free samples and Trade Shows are examples of .

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A company's image is the perception of that firm held in the minds of potential customers.

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Which of the following is a pricing strategy?

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"Giveaway" items tend to end up in the hands of people who are not prospective customers.

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Sales "objections" are often raised by a prospect to avoid having to make a decision.

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Compare the three basic pricing strategies explaining when each might be used.

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The psychological discomfort that people feel when they encounter something too different from their expectations is called:

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