Exam 7: Performance Management and Appraisal

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The most significant risk associated with 360-degree feedback is confidentiality.

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True

Which of the following is primarily responsible for coordinating the design and implementation of performance appraisal programs?

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D

In which performance appraisal method,are various performance levels shown along a scale that incorporates only positive performance behaviors?

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D

The critical incident method is a variation of the ranking method in which the performance of each employee is compared with every other employee in the group.

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With performance management,the effort of every worker should be directed toward ________.

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Which two methods are combined in the BARS method?

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Which Supreme Court case supported validation requirements for performance appraisals?

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Marco,who works on an assembly line at GM,received his annual performance appraisal,which compared his job performance to an expected level of output.Which method is most likely used by GM?

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Paired comparison is a performance appraisal method that typically uses ________.

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Withholding appraisal data from employees hinders their ________.

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All of the following are accomplished by effective managers during appraisal interviews EXCEPT ________.

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Performance appraisal is an ongoing process,while performance management occurs at a specific time.

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Gina and her team members at Marshall Marketing recently received their annual performance appraisals.Each team member was evaluated for developing others,cooperation,and customer service orientation.Which of the following best describes these criteria?

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Appearance and cognitive aptitude are examples of which appraisal criteria?

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Strictness is a common error that occurs when employees are incorrectly rated near the average or middle of the scale.

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Ellen and her manager jointly agree on goals for Ellen's next appraisal period.Which performance appraisal method is most likely used by Ellen's employer?

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If employees understand their objectives and the criteria used for evaluation,they can effectively appraise their own performance.

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What is the LEAST likely way for a manager to improve the effectiveness of the performance appraisal interview?

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What are the advantages and disadvantages of having peers and team members appraise an employee's performance?

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Courts are willing to tolerate imperfect performance appraisal systems as long as these systems ________.

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