Question 1

Outsourcing has seen a huge increase because of the ________.

Accepted Answer

A)  increase in decentralization 
B)  increase in the use of cloud computing 
C)  increase in advertising costs 
D)  decrease in telecommunication costs 
E)  decrease in the cost of raw materials 
A)  increase in decentralization 
B)  increase in the use of cloud computing 
C)  increase in advertising costs 
D)  decrease in telecommunication costs 
E)  decrease in the cost of raw materials

Question 2

Which of the following core competencies are part of an IS personnel's technical knowledge and skills?

Accepted Answer

A)  systems analysis and design 
B)  integrating subsystems and systems 
C)  interpersonal skills and group dynamics 
D)  network operating systems 
E)  technological communication and presentation 
A)  systems analysis and design 
B)  integrating subsystems and systems 
C)  interpersonal skills and group dynamics 
D)  network operating systems 
E)  technological communication and presentation

Question 3

Technology use by organizations can be strategic and can be a powerful enabler of competitive advantage.

Accepted Answer

A) True 
 B)False

Question 4

Software refers to a group of two or more computer systems linked together with communications equipment.

Accepted Answer

A) True 
 B)False

Question 5

In his book The Third Wave,futurist Alvin Toffler describes three distinct phases,or "waves of change," that have taken place in the past or are presently taking place within the world's civilizations.Discuss the characteristics of these phases.

Accepted Answer

The first wave-a civilization based on a

Question 6

Which of the following can be cited as an example of a digital divide?

Accepted Answer

A)  Unlike Joey,Ryan has access to more books and good advice because he studies in a better school. 
B)  Unlike Ben,Claudia possesses superior analytical skills,which makes her better at mathematics. 
C)  Kevin has better chances of promotion when compared to Vincent because of his people skills. 
D)  Lora has access to more information than Frank because she knows how to operate a computer. 
E)  Sam is a good multitasker when compared to Neal,which makes him a better manager. 
A)  Unlike Joey,Ryan has access to more books and good advice because he studies in a better school. 
B)  Unlike Ben,Claudia possesses superior analytical skills,which makes her better at mathematics. 
C)  Kevin has better chances of promotion when compared to Vincent because of his people skills. 
D)  Lora has access to more information than Frank because she knows how to operate a computer. 
E)  Sam is a good multitasker when compared to Neal,which makes him a better manager.

Question 7

Knowledge is the ability to understand information,form opinions,and make decisions or predictions based on the information.

Accepted Answer

A) True 
 B)False

Question 8

Transaction processing systems (TPS)are used by a narrow range of organizations only to process customer transactions more efficiently.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following types of information systems enables customers to buy goods and services from a firm's Web site?

Accepted Answer

A)  supply chain management system 
B)  electronic commerce system 
C)  geographic information system 
D)  collaborative system 
E)  customer relationship management system 
A)  supply chain management system 
B)  electronic commerce system 
C)  geographic information system 
D)  collaborative system 
E)  customer relationship management system

Question 10

With respect to types of information systems used in organizations,an inventory management and planning system is an example of a(n)________ system.

Accepted Answer

A)  geographic planning 
B)  management information 
C)  electronic commerce 
D)  virtualization 
E)  social software 
A)  geographic planning 
B)  management information 
C)  electronic commerce 
D)  virtualization 
E)  social software

Question 11

Data about one's tastes and preferences is an example of demographic data.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following types of information systems supports the coordination of suppliers,product or service production,and distribution?

Accepted Answer

A)  supply chain management system 
B)  electronic commerce system 
C)  intelligent system 
D)  collaborative system 
E)  geographic information system 
A)  supply chain management system 
B)  electronic commerce system 
C)  intelligent system 
D)  collaborative system 
E)  geographic information system

Question 13

Which of the following is the highest-ranking IS personnel responsible for strategic planning and IS use throughout a firm?

Accepted Answer

A)  chief information officer 
B)  IS security manager 
C)  IS auditor 
D)  Webmaster 
E)  IS manager 
A)  chief information officer 
B)  IS security manager 
C)  IS auditor 
D)  Webmaster 
E)  IS manager

Question 14

Which of the following types of information systems enables people to communicate,team up,and coordinate with each other?

Accepted Answer

A)  electronic commerce system 
B)  geographic information system 
C)  virtualization system 
D)  intelligent system 
E)  collaborative system 
A)  electronic commerce system 
B)  geographic information system 
C)  virtualization system 
D)  intelligent system 
E)  collaborative system

Question 15

What is digital divide? Identify its challenges.

Accepted Answer

The gap between those individuals in our

Question 16

The gap between those individuals in our society who are computer literate and have access to information resources like the Internet and those who do not is referred to as the ________.

Accepted Answer

A)  horizontal disparity 
B)  digital divide 
C)  electronic gap 
D)  power distance 
E)  knowledge divide 
A)  horizontal disparity 
B)  digital divide 
C)  electronic gap 
D)  power distance 
E)  knowledge divide

Question 17

Which of the following can be cited as an example of outsourcing?

Accepted Answer

A)  Microsoft hands over its customer service function to Convergys,located in India. 
B)  Volkswagen acquires a steel manufacturing plant to reduce its overall production costs. 
C)  Dell sources computer parts from suppliers located in Russia. 
D)  Audi starts a manufacturing facility in China to take advantage of low labor costs. 
E)  P&G acquires a retail outlet to reduce its distribution costs. 
A)  Microsoft hands over its customer service function to Convergys,located in India. 
B)  Volkswagen acquires a steel manufacturing plant to reduce its overall production costs. 
C)  Dell sources computer parts from suppliers located in Russia. 
D)  Audi starts a manufacturing facility in China to take advantage of low labor costs. 
E)  P&G acquires a retail outlet to reduce its distribution costs.

Question 18

Which of the following statements is true about information systems (IS)and information technology (IT)?

Accepted Answer

A)  IT programs have a stronger managerial focus than IS programs. 
B)  IS programs have a stronger data retrieval capacity than IT programs. 
C)  Software and telecommunications are present in IS,but excluded from IT. 
D)  The difference between IT and IS is increasing due to globalization. 
E)  IT Programs are more technical in nature than IS programs. 
A)  IT programs have a stronger managerial focus than IS programs. 
B)  IS programs have a stronger data retrieval capacity than IT programs. 
C)  Software and telecommunications are present in IS,but excluded from IT. 
D)  The difference between IT and IS is increasing due to globalization. 
E)  IT Programs are more technical in nature than IS programs.

Question 19

With respect to the types of information systems used in organizations,Amazon.com is an example of a(n)________ system.

Accepted Answer

A)  electronic commerce 
B)  geographic information 
C)  virtualization and data mining 
D)  supply chain management 
E)  office automation 
A)  electronic commerce 
B)  geographic information 
C)  virtualization and data mining 
D)  supply chain management 
E)  office automation

Question 20

Worldwide banking group HSBC moving its back-office operations to China and India is an example of ________.

Accepted Answer

A)  franchising 
B)  liquidating 
C)  offshoring 
D)  internetworking 
E)  cloud computing 
A)  franchising 
B)  liquidating 
C)  offshoring 
D)  internetworking 
E)  cloud computing

Outsourcing has seen a huge increase because of the ________.

Which of the following core competencies are part of an IS personnel's technical knowledge and skills?

Technology use by organizations can be strategic and can be a powerful enabler of competitive advantage.

Software refers to a group of two or more computer systems linked together with communications equipment.

In his book The Third Wave,futurist Alvin Toffler describes three distinct phases,or "waves of change," that have taken place in the past or are presently taking place within the world's civilizations.Discuss the characteristics of these phases.

Which of the following can be cited as an example of a digital divide?

Knowledge is the ability to understand information,form opinions,and make decisions or predictions based on the information.

Transaction processing systems (TPS)are used by a narrow range of organizations only to process customer transactions more efficiently.

Which of the following types of information systems enables customers to buy goods and services from a firm's Web site?

With respect to types of information systems used in organizations,an inventory management and planning system is an example of a(n)________ system.

Data about one's tastes and preferences is an example of demographic data.

Which of the following types of information systems supports the coordination of suppliers,product or service production,and distribution?

Which of the following is the highest-ranking IS personnel responsible for strategic planning and IS use throughout a firm?

Which of the following types of information systems enables people to communicate,team up,and coordinate with each other?

What is digital divide? Identify its challenges.

The gap between those individuals in our society who are computer literate and have access to information resources like the Internet and those who do not is referred to as the ________.

Which of the following can be cited as an example of outsourcing?

Which of the following statements is true about information systems (IS)and information technology (IT)?

With respect to the types of information systems used in organizations,Amazon.com is an example of a(n)________ system.

Worldwide banking group HSBC moving its back-office operations to China and India is an example of ________.

Gaining Competitive Advantage Through Information Systems

Managing the Information Systems Infrastructure and Services

Enabling Business-to-Consumer Electronic Commerce

Enhancing Organizational Communication and Collaboration Using Social Media

Enhancing Business Intelligence Using Information Systems

Enhancing Business Processes Using Enterprise Information Systems

Strengthening Business-to-Business Relationships via Supply Chain and Customer Relationship

Developing and Acquiring Information Systems

Securing Information Systems

Foundations of Information Systems Infrastructure

Filters

Exam 1: Managing in the Digital World

Outsourcing has seen a huge increase because of the ________.

Which of the following core competencies are part of an IS personnel's technical knowledge and skills?

Technology use by organizations can be strategic and can be a powerful enabler of competitive advantage.

Software refers to a group of two or more computer systems linked together with communications equipment.

In his book The Third Wave,futurist Alvin Toffler describes three distinct phases,or "waves of change," that have taken place in the past or are presently taking place within the world's civilizations.Discuss the characteristics of these phases.

Which of the following can be cited as an example of a digital divide?

Knowledge is the ability to understand information,form opinions,and make decisions or predictions based on the information.

Transaction processing systems (TPS)are used by a narrow range of organizations only to process customer transactions more efficiently.

Which of the following types of information systems enables customers to buy goods and services from a firm's Web site?

With respect to types of information systems used in organizations,an inventory management and planning system is an example of a(n)________ system.

Data about one's tastes and preferences is an example of demographic data.

Which of the following types of information systems supports the coordination of suppliers,product or service production,and distribution?

Which of the following is the highest-ranking IS personnel responsible for strategic planning and IS use throughout a firm?

Which of the following types of information systems enables people to communicate,team up,and coordinate with each other?

What is digital divide? Identify its challenges.

The gap between those individuals in our society who are computer literate and have access to information resources like the Internet and those who do not is referred to as the ________.

Which of the following can be cited as an example of outsourcing?

Which of the following statements is true about information systems (IS)and information technology (IT)?

With respect to the types of information systems used in organizations,Amazon.com is an example of a(n)________ system.

Worldwide banking group HSBC moving its back-office operations to China and India is an example of ________.

Gaining Competitive Advantage Through Information Systems

Managing the Information Systems Infrastructure and Services

Enabling Business-to-Consumer Electronic Commerce

Enhancing Organizational Communication and Collaboration Using Social Media

Enhancing Business Intelligence Using Information Systems

Enhancing Business Processes Using Enterprise Information Systems

Strengthening Business-to-Business Relationships via Supply Chain and Customer Relationship

Developing and Acquiring Information Systems

Securing Information Systems

Foundations of Information Systems Infrastructure

Filters