Exam 5: Enhancing Organizational Communication and Collaboration Using Social Media

A major benefit of social software is the ability to harness the "wisdom of crowds," which is also referred to as ________.

Typically,shared content is hosted on media sharing sites; however,the content can also be embedded into other sites.

Social sharing and collaboration are some of the core Web 1.0 values.

The term viral marketing describes how good marketing techniques can be driven by sending out massive amounts of spam.

Explain the concept of collective intelligence along with examples.

Which of the following statements is true about a discussion forum?

In the context of collaborative tools,________ emulate traditional bulletin boards and allow for threaded discussions between participants.

Content management systems are also known as digital asset management systems.

________ can be used to visualize user generated content on a site.

Many successful Web 2.0 applications rely on Web APIs (application programming interfaces)to function.

Write a note on electronic meeting systems.

A ________ provides a way for different components of software to interact and exchange data or functionality using common Web communication protocols.

Which of the following Web 2.0 applications has been classified by noted technology journalist Nicholas Carr as the "amateurization" of journalism?

What are the key dimensions along which groupware and other collaboration tools are distinguished?

Briefly describe desktop videoconferencing.

By providing access to useful Web APIs,organizations extend their reach and build and strengthen customer relationships,providing a base for revenue-generating services.

Which of following factors differentiates asynchronous communication from synchronous communication?

Which of the following is an example of asynchronous communication?

________ is the creation of goods or services by self-organizing communities.

________ is the process of creating an online text diary made up of chronological entries that comment on everything from one's everyday life to wine and food,or even computer problems.