Question 1

Which of the following is an example of a basic relationship between an outsourcing vendor and client?

Accepted Answer

A)  STS Systems usually offers BelAir a discount on every purchase it makes. 
B)  BelAir sets its system preferences according to STS products. 
C)  BelAir buys a system from the vendor who offers the cheapest prices. 
D)  STS has a direct stake in the success of BelAir's performance. 
E)  STS modifies its product prices according to BelAir's requirements. 
A)  STS Systems usually offers BelAir a discount on every purchase it makes. 
B)  BelAir sets its system preferences according to STS products. 
C)  BelAir buys a system from the vendor who offers the cheapest prices. 
D)  STS has a direct stake in the success of BelAir's performance. 
E)  STS modifies its product prices according to BelAir's requirements.

Question 2

A(n)________ license refers to a license primarily used for downloaded software that requires computer users to choose "I accept" before installing the software.

Accepted Answer

A)  click- wrap 
B)  shareware 
C)  enterprise 
D)  volume 
E)  implied 
A)  click- wrap 
B)  shareware 
C)  enterprise 
D)  volume 
E)  implied

Question 3

What is an RFP? What areas does an RFP cover?

Accepted Answer

A request for proposal (RFP)is a documen

Question 4

BelAir Tech implements a new information system and sees a 5 percent increase in monthly sales after implementation.This is a(n)________ of the system.

Accepted Answer

A)  intangible benefit 
B)  tangible cost 
C)  tangible benefit 
D)  recurring cost 
E)  non-recurring cost 
A)  intangible benefit 
B)  tangible cost 
C)  tangible benefit 
D)  recurring cost 
E)  non-recurring cost

Question 5

BelAir Tech is conducting a cost-benefit analysis for its IS department.In this,the salary of an employee is an example of a(n)________.

Accepted Answer

A)  intangible and tangible cost 
B)  tangible and recurring cost 
C)  intangible and recurring cost 
D)  tangible and non-recurring cost 
E)  recurring and non-recurring cost 
A)  intangible and tangible cost 
B)  tangible and recurring cost 
C)  intangible and recurring cost 
D)  tangible and non-recurring cost 
E)  recurring and non-recurring cost

Question 6

The first phase of the systems development life cycle is ________.

Accepted Answer

A)  systems design 
B)  systems implementation 
C)  systems analysis 
D)  systems planning and selection 
E)  systems operation 
A)  systems design 
B)  systems implementation 
C)  systems analysis 
D)  systems planning and selection 
E)  systems operation

Question 7

Which of the following is an example of a recurring cost associated with an information system?

Accepted Answer

A)  installation charges 
B)  purchase of office space 
C)  employee salaries 
D)  technology purchases 
E)  cost of system acquisition 
A)  installation charges 
B)  purchase of office space 
C)  employee salaries 
D)  technology purchases 
E)  cost of system acquisition

Question 8

The final phase of the systems development life cycle is ________.

Accepted Answer

A)  systems design 
B)  systems implementation 
C)  systems analysis 
D)  systems maintenance 
E)  systems operation 
A)  systems design 
B)  systems implementation 
C)  systems analysis 
D)  systems maintenance 
E)  systems operation

Question 9

The process of making changes to an information system to evolve its functionality,to accommodate changing business needs,or to migrate it to a different operating environment is known as ________.

Accepted Answer

A)  adaptive maintenance 
B)  perfective maintenance 
C)  preventive maintenance 
D)  corrective maintenance 
E)  predictive maintenance 
A)  adaptive maintenance 
B)  perfective maintenance 
C)  preventive maintenance 
D)  corrective maintenance 
E)  predictive maintenance

Question 10

A method for deciding among different IS investments or when considering alternative designs for a given system is ________.

Accepted Answer

A)  transactional analysis 
B)  weighted multicriteria analysis 
C)  finite element analysis 
D)  independent component analysis 
E)  link quality analysis 
A)  transactional analysis 
B)  weighted multicriteria analysis 
C)  finite element analysis 
D)  independent component analysis 
E)  link quality analysis

Question 11

________ represent(s)the movement of data through an organization or within an information system.

Accepted Answer

A)  Data entities 
B)  Data flux 
C)  Data attributes 
D)  Data flows 
E)  Data modeling 
A)  Data entities 
B)  Data flux 
C)  Data attributes 
D)  Data flows 
E)  Data modeling

Question 12

The process of making changes to an information system to repair flaws in design,coding,or implementation is known as ________.

Accepted Answer

A)  adaptive maintenance 
B)  perfective maintenance 
C)  preventive maintenance 
D)  corrective maintenance 
E)  predictive maintenance 
A)  adaptive maintenance 
B)  perfective maintenance 
C)  preventive maintenance 
D)  corrective maintenance 
E)  predictive maintenance

Question 13

Business case arguments based on data,quantitative analysis,and/or indisputable factors are known as arguments based on ________.

Accepted Answer

A)  fads 
B)  faith 
C)  facts 
D)  fear 
E)  fiction 
A)  fads 
B)  faith 
C)  facts 
D)  fear 
E)  fiction

Question 14

Proxy variables can be used to measure changes in terms of their perceived value to the organization.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following steps takes place in an organization during both in-house systems development as well as external acquisition?

Accepted Answer

A)  vendor selection 
B)  systems selection 
C)  systems analysis 
D)  development of an RFP 
E)  proposal evaluation 
A)  vendor selection 
B)  systems selection 
C)  systems analysis 
D)  development of an RFP 
E)  proposal evaluation

Question 16

After systems analysis,the next phase in the systems development life cycle is ________.

Accepted Answer

A)  systems implementation 
B)  systems operation 
C)  systems planning 
D)  systems maintenance 
E)  systems design 
A)  systems implementation 
B)  systems operation 
C)  systems planning 
D)  systems maintenance 
E)  systems design

Question 17

Which of the following is an example of an intangible cost for a system?

Accepted Answer

A)  cost of losing customers 
B)  employee salaries 
C)  cost of installation and maintenance 
D)  cost of employee recruitment and retention 
E)  customer support costs 
A)  cost of losing customers 
B)  employee salaries 
C)  cost of installation and maintenance 
D)  cost of employee recruitment and retention 
E)  customer support costs

Question 18

________ use the Internet to check the software vendor's Web site for available fixes for problems.The application downloads and installs these in order to fix software flaws.

Accepted Answer

A)  Alpha testing systems 
B)  Proxy variables 
C)  Benchmarking systems 
D)  Patch management systems 
E)  Workarounds 
A)  Alpha testing systems 
B)  Proxy variables 
C)  Benchmarking systems 
D)  Patch management systems 
E)  Workarounds

Question 19

Business case arguments based on fear are dependent on ________.

Accepted Answer

A)  the belief that implementing the new information system can have significant positive consequences for the firm 
B)  beliefs about organizational strategy,competitive advantage,industry forces,customer perceptions,market share,and so on 
C)  data,quantitative analysis,and/or indisputable factors 
D)  the notion that if the system is not implemented,the firm will lose out to the competition or go out of business 
E)  the results of a qualitative analysis of employee responses to the new information system 
A)  the belief that implementing the new information system can have significant positive consequences for the firm 
B)  beliefs about organizational strategy,competitive advantage,industry forces,customer perceptions,market share,and so on 
C)  data,quantitative analysis,and/or indisputable factors 
D)  the notion that if the system is not implemented,the firm will lose out to the competition or go out of business 
E)  the results of a qualitative analysis of employee responses to the new information system

Question 20

When making the case for an IS investment,it is undesirable to translate all potential benefits into monetary terms.

Accepted Answer

A) True 
 B)False

Which of the following is an example of a basic relationship between an outsourcing vendor and client?

A(n)________ license refers to a license primarily used for downloaded software that requires computer users to choose "I accept" before installing the software.

What is an RFP? What areas does an RFP cover?

BelAir Tech implements a new information system and sees a 5 percent increase in monthly sales after implementation.This is a(n)________ of the system.

BelAir Tech is conducting a cost-benefit analysis for its IS department.In this,the salary of an employee is an example of a(n)________.

The first phase of the systems development life cycle is ________.

Which of the following is an example of a recurring cost associated with an information system?

The final phase of the systems development life cycle is ________.

The process of making changes to an information system to evolve its functionality,to accommodate changing business needs,or to migrate it to a different operating environment is known as ________.

A method for deciding among different IS investments or when considering alternative designs for a given system is ________.

________ represent(s)the movement of data through an organization or within an information system.

The process of making changes to an information system to repair flaws in design,coding,or implementation is known as ________.

Business case arguments based on data,quantitative analysis,and/or indisputable factors are known as arguments based on ________.

Proxy variables can be used to measure changes in terms of their perceived value to the organization.

Which of the following steps takes place in an organization during both in-house systems development as well as external acquisition?

After systems analysis,the next phase in the systems development life cycle is ________.

Which of the following is an example of an intangible cost for a system?

________ use the Internet to check the software vendor's Web site for available fixes for problems.The application downloads and installs these in order to fix software flaws.

Business case arguments based on fear are dependent on ________.

When making the case for an IS investment,it is undesirable to translate all potential benefits into monetary terms.

Managing in the Digital World

Gaining Competitive Advantage Through Information Systems

Managing the Information Systems Infrastructure and Services

Enabling Business-to-Consumer Electronic Commerce

Enhancing Organizational Communication and Collaboration Using Social Media

Enhancing Business Intelligence Using Information Systems

Enhancing Business Processes Using Enterprise Information Systems

Strengthening Business-to-Business Relationships via Supply Chain and Customer Relationship

Securing Information Systems

Foundations of Information Systems Infrastructure

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Exam 9: Developing and Acquiring Information Systems

Which of the following is an example of a basic relationship between an outsourcing vendor and client?

A(n)________ license refers to a license primarily used for downloaded software that requires computer users to choose "I accept" before installing the software.

What is an RFP? What areas does an RFP cover?

BelAir Tech implements a new information system and sees a 5 percent increase in monthly sales after implementation.This is a(n)________ of the system.

BelAir Tech is conducting a cost-benefit analysis for its IS department.In this,the salary of an employee is an example of a(n)________.

The first phase of the systems development life cycle is ________.

Which of the following is an example of a recurring cost associated with an information system?

The final phase of the systems development life cycle is ________.

The process of making changes to an information system to evolve its functionality,to accommodate changing business needs,or to migrate it to a different operating environment is known as ________.

A method for deciding among different IS investments or when considering alternative designs for a given system is ________.

________ represent(s)the movement of data through an organization or within an information system.

The process of making changes to an information system to repair flaws in design,coding,or implementation is known as ________.

Business case arguments based on data,quantitative analysis,and/or indisputable factors are known as arguments based on ________.

Proxy variables can be used to measure changes in terms of their perceived value to the organization.

Which of the following steps takes place in an organization during both in-house systems development as well as external acquisition?

After systems analysis,the next phase in the systems development life cycle is ________.

Which of the following is an example of an intangible cost for a system?

________ use the Internet to check the software vendor's Web site for available fixes for problems.The application downloads and installs these in order to fix software flaws.

Business case arguments based on fear are dependent on ________.

When making the case for an IS investment,it is undesirable to translate all potential benefits into monetary terms.

Managing in the Digital World

Gaining Competitive Advantage Through Information Systems

Managing the Information Systems Infrastructure and Services

Enabling Business-to-Consumer Electronic Commerce

Enhancing Organizational Communication and Collaboration Using Social Media

Enhancing Business Intelligence Using Information Systems

Enhancing Business Processes Using Enterprise Information Systems

Strengthening Business-to-Business Relationships via Supply Chain and Customer Relationship

Securing Information Systems

Foundations of Information Systems Infrastructure

Filters