Exam 3: Development of the Team

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In a team,____ is a two-way process that includes your point of view and the points of view of others.

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____ results when the unit or team becomes stronger than the sum of the individual members.

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A

Why are norms important?

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Norms are very important because they govern the behavior of each individual and ultimately the group.Often norms are already in existence in a group without the group realizing it.For example,the most vocal person automatically may become the leader.Sometimes,it becomes acceptable for one person to show up late to a group meeting because that person is always late.If these unspoken norms are not acceptable,it is important that they be talked about at this stage of team development or they may lessen the effectiveness of team communication.The team,as a team,must agree to change unacceptable norms.

Values are basic truths that will not likely change over time.

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Negotiating time zone distances can complicate the logistics of _____.

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Adam Smith's principle that focuses on repeating individual tasks without knowing the whole process is compatible to teams producing efficient,competitive designs.

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As the team matures,the control of _____ moves from the leader to each team member.This is not a smooth process,but everyone gradually assumes responsibilities for their performance.

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____ is an agreement of all the members to act for the benefit of the team,even if an individual team member does not believe that is important to him or her.

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A well-designed and thought-out _____ will become the oil that greases the wheels of innovation: It will help with problem solving and will allow realization of a vision for your design team.

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____ is the stage of team development the team has been working toward.The team is working cooperatively with few disruptions.

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A coach is not always necessary;the vision of a job can come from the team members themselves.

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Hearing and listening are the same.They both involve a continuous level of understanding of what is being said.

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____________________ is the ability to make or bring a new concept or idea into existence.

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____ is the stage of team development in which the team members create group norms to guide the process,resolve conflicts,and focus on common goals.

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The most important factor in giving and receiving feedback is to keep the focus on the job at hand and not on personalities.

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What happens in the orientation phase of team development?

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When does team failure occur?

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A design becomes a _____ only after input from all design team members,as well as individuals involved in production and sales/distribution.

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In the past 10 to 20 years,both technology and growing economic globalization has resulted in a new type of team,the "_____," where members interact primarily through electronic communications.

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____________________ listening is defined as the ability to hear a message clearly,using your eyes and ears,and by completely concentrating.

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