Exam 10: Understanding Work Teams

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Work should be performed by an individual if ________.

(Multiple Choice)
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Which of the following statements is true regarding a cross-functional team?

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Discuss the impact of conflicts on effectiveness of teams.

(Essay)
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Which of the following terms indicates the degree to which members of a work unit (group, team, or department) share a common attribute, such as age, sex, race, or educational level?

(Multiple Choice)
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Teams differ from groups because ________.

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Teamwork takes more time and often more resources than individual work.

(True/False)
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As compared to individual work, teamwork ________.

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Teams that are composed of people who score high on ________ are more creative and innovative.

(Multiple Choice)
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The primary goal of a work team is information sharing.

(True/False)
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According to a study of 45 self-managed factory teams, ________ improved for both individuals and the team as a whole when ________ were dependent on input from teammates.

(Multiple Choice)
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Teams that consist of team members that score ________ are more likely to perform poorly.

(Multiple Choice)
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Diversity of members includes all of the following except ________.

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________ teams are groups of employees who perform highly related or interdependent jobs and take on many of the responsibilities of their former supervisors.

(Multiple Choice)
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Which of the following statements is true regarding a work group?

(Multiple Choice)
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Jack, your director of manufacturing, has created a team of 11 employees from quality control. Jack gives the team members the responsibility of planning and scheduling their own work, and making operating decisions. Also, members of this team evaluate each other's performance. This is an example of a ________ team.

(Multiple Choice)
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All of the following can reinforce team effort and commitment except ________.

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Teams are an effective means for management to democratize organizations and increase employee motivation.

(True/False)
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________ results in a level of performance that is greater than the sum of the individual inputs.

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Discuss the effect of team size on effectiveness of teams.

(Essay)
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Which of the following is not one of the key components of effective teams?

(Multiple Choice)
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